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Nursing HomeMedicaid

Cedarwood Gardens

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

130 Chestnut Street, Franklin, MA 0203882 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
2.6/5

based on 7 Google reviews

5
4
3
2
1
Cedarwood Gardens Nursing Home in Franklin, MA — Street View
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What this means for your family

Given the serious reports of medication errors and medical negligence in recent years, this facility presents significant safety concerns. While some patients have had positive experiences with individual staff members during short-term rehab, the consistent complaints regarding lack of training and administrative transparency suggest that families should look elsewhere for long-term care.

Google Reviews

Google Reviews

7 reviews on Google
Cedarwood Gardens receives highly polarized feedback, with recent reviews highlighting severe concerns regarding medical negligence, medication management, and unprofessionalism. While some past visitors praised specific staff members for their compassion during short-term rehab stays, the facility is consistently described as outdated and lacking in essential infrastructure like central air conditioning.

Quality Themes

Tap a score for details
Food1.0Staff3.0Clean3.0ActivitiesN/AMeds1.0MemoryN/AComms2.0ValueN/A

Strengths

  • Compassionate individual nursing staff
  • Effective short-term rehab care
  • Attentive medical support for specific recovery needs

Concerns

  • Serious medical negligence and medication errors (mentioned by 2 reviewers)
  • Facility is outdated and lacks central air conditioning (mentioned by 2 reviewers)
  • Unprofessional staff and lack of proper training (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

2345.02022(1)5.02023(1)1.02024(2)3.02025(3)1.02026(1)

Distribution · 8 analyzed

5
2
4
2
3
0
2
0
1
4

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1I've heard wonderful things about the compassion of your nursing staff; how do you ensure that this level of individual care is maintained across all shifts?
  • 2With the recent focus on improving facility standards, what specific steps are being taken to upgrade the building's climate control and overall comfort?
  • 3Could you walk me through your protocols for medication administration and how you ensure accuracy for every resident?
  • 4How do you manage communication between the nursing team and family members to keep us updated on any changes in health?
  • 5What does a typical daily schedule look like for residents, and what kind of social activities are available to keep everyone engaged?
  • 6In the event of a medical emergency during the night, what is the immediate process for getting specialized care to a resident?

Personalized based on this facility's data


Key Review Excerpts

The nurses and most of the aides were wonderful and took good care of me. I would suggest that the owner take better care of the staff and make some much needed updates!

Rehab patient · 2025★★★★

Staff over dosing of insulin. And/or under dosing. Wound care was not followed, as per own wound specialist.

Long-term resident's family · 2026☆☆☆☆

The staff did not know what they’re doing, nice but does not know what they’re doing. My brother almost died here.

Long-term resident's family · 2024☆☆☆☆
Source: 7 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.44hrs
58%
Registered nurses for medical care
Total Nursing
3.67hrs
89%
All nurses + aides combined

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

8

measures

Worse Than Avg

6

measures

Mixed Results

3

measures

Long-Stay Residents
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility29.5%
Worse than Avg
Here
29.5%
US
15.4%
MA
21.3%
Norfolk
20.7%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
MA
13.7%
Norfolk
8.1%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚶

Residents whose walking got worse

↓ Lower is better
This Facility26.5%
Worse than Avg
Here
26.5%
US
15.3%
MA
16.4%
Norfolk
18.9%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility11.0%
Better than Avg
Here
11.0%
US
19.4%
MA
21.4%
Norfolk
19.0%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility96.7%
Better than Avg
Here
96.7%
US
93.4%
MA
92.4%
Norfolk
87.9%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility19.9%
Worse than Avg
Here
19.9%
US
19.5%
MA
19.4%
Norfolk
15.0%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility58.5%
Worse than Avg
Here
58.5%
US
79.7%
MA
77.7%
Norfolk
70.3%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility74.4%
Mixed vs Avgs
Here
74.4%
US
81.8%
MA
77.6%
Norfolk
66.0%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
MA
1.3%
Norfolk
1.4%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

5deficiencies
3penalties
Near state avg (8.9)
6 complaint-triggered
$7,596 in fines

Cedarwood Gardens has persistent recurring deficiencies across multiple surveys, particularly in infection control, medication management, and staffing data reporting. The facility has faced six complaint investigations, including serious issues with abuse prevention policies and failure to notify families about resident incidents. While all deficiencies show correction dates, the pattern of repeated violations in core care areas like infection control and pharmacy services suggests ongoing operational challenges that families should carefully evaluate.

Jun 17, 2025Routine
6
0851Potential for harm · WidespreadCorrected

Administration Deficiencies

Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

0551Potential for harm · PatternCorrected

Resident Rights Deficiencies

Give the resident's representative the ability to exercise the resident's rights.

0645Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0363Minimal · Widespread

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

May 8, 2024Routine
28
0851Potential for harm · WidespreadCorrected

Administration Deficiencies

Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0689Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0695Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0756Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0883Potential for harm · PatternCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

0041Potential for harm · PatternCorrected

Emergency Preparedness Deficiencies

Implement emergency and standby power systems.

0918Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0582Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0699Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care or services that was trauma informed and/or culturally competent.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0039Potential for harm · IsolatedCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0161Potential for harm · IsolatedCorrected

Construction Deficiencies

Use approved construction type or materials.

0291Potential for harm · IsolatedCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0345Potential for harm · IsolatedCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0761Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0004Minimal · WidespreadCorrected

Emergency Preparedness Deficiencies

Develop and maintain an Emergency Preparedness Program (EP).

0641Minimal · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0842Minimal · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Apr 24, 2024Complaint
2
0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Jul 6, 2023Complaint
4
0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0607Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Jan 13, 2023Routine
15
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0565Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to organize and participate in resident/family groups in the facility.

0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0585Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

0658Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0689Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0842Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0881Potential for harm · PatternCorrected

Infection Control Deficiencies

Implement a program that monitors antibiotic use.

0661Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

0685Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Assist a resident in gaining access to vision and hearing services.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0790Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide routine and 24-hour emergency dental care for each resident.

0921Potential for harm · IsolatedCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Federal Penalties

Fine

Feb 20, 2024

$2,279

Fine

Feb 12, 2024

$1,899

Fine

Jan 22, 2024

$3,418

Ownership & Operations

Who Operates This Facility

Owner / Operator

Cedarwood Gardens

Organization Type

for profit

Chain Affiliation

Chain Name

Alpha Snf Ma

Chain Size

5 facilities nationwide

Chain avg rating: 1.6/5 · Rank 1 of 5 (Best)

Ownership & Management

Owners

Alpha Snf Ma LLC

Owner · Organization

Segal, William

Owner

Key personnel

Bbuye, StevenManagerFlanagan, MichaelManagerMurfitt, HansManagerSegal, WilliamGeneral Partnership InterestBbuye, StevenAdp of the Snf
Source: Medicare provider data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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