Alliance Health at Maples
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 6 Google reviews

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What this means for your family
This facility is highly regarded for its cleanliness and the warmth of its staff, making it a strong candidate for those prioritizing a pleasant environment. While current reviews are overwhelmingly positive, families should always schedule an in-person tour to observe staff-to-resident interactions firsthand.
Google Reviews
Google Reviews
6 reviews on Google“Alliance Health at Maples receives high praise for its clean environment, friendly atmosphere, and attentive staff. Families highlight the facility's ability to provide consistent, high-quality care for long-term residents and rehab patients alike.”
Quality Themes
Tap a score for detailsStrengths
- Consistently clean and odor-free environment
- Warm, friendly, and helpful staff
- Effective administrative and reception support
- Positive, relaxing facility atmosphere
Rating Trends
Tap a year to see what changed
Distribution · 7 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given that the facility maintains a 4-star staffing rating, how do you ensure that this consistent level of support translates into personalized attention for each resident throughout the day?
- 2I noticed the facility is consistently praised for being clean and odor-free; what specific protocols or team routines are in place to maintain this environment for the residents?
- 3With the recent health inspection results, what steps is the facility currently taking to improve those specific areas and ensure the highest standard of care?
- 4How does the activity schedule balance the need for a relaxing atmosphere with opportunities for residents to stay socially engaged and active?
- 5Could you walk us through the protocol for handling urgent medical needs, especially during evening or weekend hours when staffing patterns might shift?
- 6The administrative team is often highlighted for being very helpful; how do they facilitate communication between the staff and family members regarding a resident's daily progress?
Personalized based on this facility's data
Key Review Excerpts
“My mother had excellent care at Maples for six years. The folks on her floor in Rockport wing were great as were the administrative staff.”
“Always clean, no bad smells which is unique for a nursing home. Very nice and friendly staff, patients seems content, food is good.”
“The staff goes above and beyond to make all guests feel comfortable and special. Can’t express how happy we have been with everyone at Maples - thank you!!”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
4
measures
1
measures
Residents needing more daily help over time
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Alliance Health at Maples has 28 deficiencies across 3 surveys with no complaints filed by families. The facility shows persistent issues with infection control appearing in multiple surveys, along with recurring problems in care planning, medication management, and emergency preparedness. All identified deficiencies have correction dates, suggesting the facility addresses issues when cited, though some areas like infection control and emergency systems require ongoing attention.
Sep 8, 2025Routine6
Administration Deficiencies
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Infection Control Deficiencies
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Jul 17, 2024Routine7
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Mar 21, 2023Routine15
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Assist a resident in gaining access to vision and hearing services.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Emergency Preparedness Deficiencies
Develop Emergency Preparedness policies and procedures.
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Smoke Deficiencies
Provide properly protected cooking facilities.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning Deficiencies
Assure that each resident’s assessment is updated at least once every 3 months.
Federal Penalties
Fine
Jul 17, 2024
$47,886
Ownership & Operations
Who Operates This Facility
Alliance Health at Maples
nonprofit
Chain Affiliation
Alliance Health & Human Services
8 facilities nationwide
Chain avg rating: 3.8/5 · Rank 6 of 8 (Worst)
Ownership & Management
Owners
Alliance Health INC
Owner · Organization
Grady, Francis
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
6 reviews from families & visitors
Official Website
Visit alliancehhs.org
Medicare data downloads
Original nursing home datasets
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