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Nursing HomeMedicaid

Alliance Health at Maples

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

90 Taunton Street, Wrentham, MA 02093144 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
5.0/5

based on 6 Google reviews

5
4
3
2
1
Alliance Health at Maples Nursing Home in Wrentham, MA — Street View
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What this means for your family

This facility is highly regarded for its cleanliness and the warmth of its staff, making it a strong candidate for those prioritizing a pleasant environment. While current reviews are overwhelmingly positive, families should always schedule an in-person tour to observe staff-to-resident interactions firsthand.

Google Reviews

Google Reviews

6 reviews on Google
Alliance Health at Maples receives high praise for its clean environment, friendly atmosphere, and attentive staff. Families highlight the facility's ability to provide consistent, high-quality care for long-term residents and rehab patients alike.

Quality Themes

Tap a score for details
Food10.0Staff10.0Clean10.0ActivitiesN/AMedsN/AMemoryN/AComms10.0ValueN/A

Strengths

  • Consistently clean and odor-free environment
  • Warm, friendly, and helpful staff
  • Effective administrative and reception support
  • Positive, relaxing facility atmosphere

Rating Trends

Tap a year to see what changed

2345.02024(2)5.02025(4)5.02026(1)

Distribution · 7 analyzed

5
7
4
0
3
0
2
0
1
0

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given that the facility maintains a 4-star staffing rating, how do you ensure that this consistent level of support translates into personalized attention for each resident throughout the day?
  • 2I noticed the facility is consistently praised for being clean and odor-free; what specific protocols or team routines are in place to maintain this environment for the residents?
  • 3With the recent health inspection results, what steps is the facility currently taking to improve those specific areas and ensure the highest standard of care?
  • 4How does the activity schedule balance the need for a relaxing atmosphere with opportunities for residents to stay socially engaged and active?
  • 5Could you walk us through the protocol for handling urgent medical needs, especially during evening or weekend hours when staffing patterns might shift?
  • 6The administrative team is often highlighted for being very helpful; how do they facilitate communication between the staff and family members regarding a resident's daily progress?

Personalized based on this facility's data


Key Review Excerpts

My mother had excellent care at Maples for six years. The folks on her floor in Rockport wing were great as were the administrative staff.

Long-term resident's family · 2025★★★★★

Always clean, no bad smells which is unique for a nursing home. Very nice and friendly staff, patients seems content, food is good.

Visitor · 2025★★★★★

The staff goes above and beyond to make all guests feel comfortable and special. Can’t express how happy we have been with everyone at Maples - thank you!!

Rehab patient's family · 2025★★★★★
Source: 6 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.50hrs
67%
Registered nurses for medical care
Total Nursing
4.51hrs
OK
All nurses + aides combined
Staff Turnover
30%
Lower is better (< 30% = good)
RN Turnover
33%
Lower is better (< 30% = good)

RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

12

measures

Worse Than Avg

4

measures

Mixed Results

1

measures

Long-Stay Residents
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility27.7%
Worse than Avg
Here
27.7%
US
14.4%
MA
16.9%
Norfolk
19.2%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility27.3%
Worse than Avg
Here
27.3%
US
15.4%
MA
21.3%
Norfolk
20.8%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility99.1%
Better than Avg
Here
99.1%
US
93.4%
MA
92.4%
Norfolk
87.8%
😔

Residents with depression symptoms

↓ Lower is better
This Facility4.2%
Better than Avg
Here
4.2%
US
12.1%
MA
13.7%
Norfolk
8.0%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚶

Residents whose walking got worse

↓ Lower is better
This Facility21.2%
Worse than Avg
Here
21.2%
US
15.3%
MA
16.4%
Norfolk
19.0%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility98.3%
Better than Avg
Here
98.3%
US
95.5%
MA
94.8%
Norfolk
92.7%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility99.2%
Better than Avg
Here
99.2%
US
81.8%
MA
77.6%
Norfolk
65.2%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
79.7%
MA
77.7%
Norfolk
68.8%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.1%
Better than Avg
Here
1.1%
US
1.6%
MA
1.3%
Norfolk
1.4%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

6deficiencies
1penalties
Near state avg (8.9)
$47,886 in fines

Alliance Health at Maples has 28 deficiencies across 3 surveys with no complaints filed by families. The facility shows persistent issues with infection control appearing in multiple surveys, along with recurring problems in care planning, medication management, and emergency preparedness. All identified deficiencies have correction dates, suggesting the facility addresses issues when cited, though some areas like infection control and emergency systems require ongoing attention.

Sep 8, 2025Routine
6
0838Potential for harm · WidespreadCorrected

Administration Deficiencies

Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0887Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

0842Minimal · Pattern

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Jul 17, 2024Routine
7
0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0222Potential for harm · WidespreadCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0291Potential for harm · IsolatedCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0918Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0661Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Mar 21, 2023Routine
15
0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0607Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0685Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Assist a resident in gaining access to vision and hearing services.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0698Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0760Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0013Minimal · WidespreadCorrected

Emergency Preparedness Deficiencies

Develop Emergency Preparedness policies and procedures.

0041Minimal · WidespreadCorrected

Emergency Preparedness Deficiencies

Implement emergency and standby power systems.

0324Minimal · WidespreadCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0918Minimal · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0636Minimal · WidespreadCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

0638Minimal · WidespreadCorrected

Resident Assessment and Care Planning Deficiencies

Assure that each resident’s assessment is updated at least once every 3 months.

Federal Penalties

Fine

Jul 17, 2024

$47,886

Ownership & Operations

Who Operates This Facility

Owner / Operator

Alliance Health at Maples

Organization Type

nonprofit

Chain Affiliation

Chain Name

Alliance Health & Human Services

Chain Size

8 facilities nationwide

Chain avg rating: 3.8/5 · Rank 6 of 8 (Worst)

Ownership & Management

Owners

Alliance Health INC

Owner · Organization

100%

Grady, Francis

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Key personnel

Dedham Institution for Savings5% or Greater Mortgage InterestBrunetti, TammyOfficer / DirectorCalkins, AndrewOfficer / DirectorCorridan, LindaOfficer / DirectorGrady, FrancisOfficer / Director
Source: Medicare provider data

Contact

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References & Resources

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