Casa of Hobart
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 128 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Special Focus Facility (under heightened CMS scrutiny)
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (25 vs median 6)
Bottom 25% in IN · Worst in CASA CONSULTING chain · $14,433 in fines · Special Focus Facility (CMS)
What this means for your family
While recent reviews suggest that new management and specific staff members are making positive changes, the facility still faces significant reports of neglect and staffing shortages. If you choose this facility, we strongly recommend visiting frequently, monitoring your loved one's personal belongings, and establishing a direct line of communication with the unit manager to ensure your concerns are addressed promptly.
Google Reviews
Google Reviews
128 reviews on Google“Casa of Hobart presents a highly polarized experience for families, with recent reviews showing a sharp divide between those praising individual staff members and those reporting severe neglect. While some families highlight recent improvements in management and cleanliness, many others describe critical failures including unaddressed call lights, missing personal belongings, and poor hygiene standards. Families should be aware that experiences here appear highly inconsistent, often depending on the specific unit or staff members involved.”
Quality Themes
Tap a score for detailsStrengths
- Dedicated and compassionate individual nursing staff
- Responsive and helpful administrative leadership
- Effective physical therapy programs
- Visible recent efforts to improve facility cleanliness
Concerns
- Severe understaffing leading to long response times for call lights (mentioned by 9 reviewers)
- Theft or loss of personal belongings and clothing (mentioned by 8 reviewers)
- Poor hygiene, including lack of bathing and soiled linens (mentioned by 7 reviewers)
- Inadequate communication with families regarding medical status (mentioned by 5 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 104 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1Given the recent focus on facility improvements, what specific steps are being taken to ensure consistent cleanliness and hygiene in resident rooms?
- 2I noticed that administrative leadership is active in responding to feedback; how do you utilize that communication loop to keep families updated on their loved one's medical status?
- 3What protocols are in place to ensure that residents' personal belongings and clothing are tracked and safely managed during daily care routines?
- 4With the current staffing levels, what is your process for prioritizing and responding to call lights to ensure residents receive timely assistance?
- 5What does a typical day look like for residents in terms of social engagement and activities, especially during meal times?
- 6How does your nursing team coordinate with the physical therapy department to ensure a seamless recovery process for residents?
Personalized based on this facility's data
Key Review Excerpts
“The nursing staff was at times I thought I was going to lose my husband. After his hospital stay, he was place at Casa of Hobart for rehabilitation. We received excellent treatment and care.”
“Even in the middle of the night, it would take at least an hour for anyone to respond to a call light. The food was horrible. They never changed the sheets on the bed before I got there and everything on my bed smelled like urine.”
“Father In Law has been in the Dementia Unit for a year and a half. Wonderful staff, caregivers are exceptional. He is always clean and engaged in activities when we visit, which is weekly.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
6
measures
2
measures
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Casa of Hobart has a concerning pattern with 118 deficiencies across 14 surveys, including 51 complaint-triggered issues indicating families have filed reports about problems. The facility repeatedly struggles with infection control, pressure ulcer care, and daily living assistance, with these same issues appearing across multiple surveys from 2022 through 2025. While all deficiencies show correction dates, the persistent recurrence of similar problems suggests ongoing quality challenges that families should carefully consider.
Feb 3, 2026Complaint1
Administration Deficiencies
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Jun 17, 2025Complaint2
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
May 14, 2025Complaint6
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Administration Deficiencies
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Jan 29, 2025Routine23
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Emergency Preparedness Deficiencies
Develop Emergency Preparedness policies and procedures.
Emergency Preparedness Deficiencies
Develop a communication plan.
Emergency Preparedness Deficiencies
Establish emergency prep training and testing.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Egress Deficiencies
Have exits that are accessible at all times.
Smoke Deficiencies
Provide properly protected cooking facilities.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate foot care.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies
Provide or obtain dental services for each resident.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Jan 29, 2025Complaint4
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Dec 18, 2024Complaint3
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Quality of Life and Care Deficiencies
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Federal Penalties
Fine
Nov 2, 2023
$14,433
Ownership & Operations
Who Operates This Facility
Casa of Hobart
government
Chain Affiliation
Casa Consulting
7 facilities nationwide
Chain avg rating: 1.1/5 · Rank 6 of 7 (Worst)
Ownership & Management
Owners
Major Hospital
Owner · Organization
Kurtz, Elisheva
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
128 reviews from families & visitors
Official Website
Visit casahobart.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
Waters of Hobart Skilled Nursing Facility, the
1.7 miNursing Home · Hobart, IN
Aperion Care Tolleston Park
4.3 miNursing Home · Gary, IN
Lincolnshire Health & Rehabilitation Center
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Spring Mill Health Campus
5.1 miNursing Home · Merrillville, IN
Brickyard Healthcare - Merrillville Care Center
5.2 miNursing Home · Merrillville, IN
South Shore Health & Rehabilitation Center
5.5 miNursing Home · Gary, IN