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Nursing HomeMedicaid Top Rated

Carolina Care Health and Rehabilitation

Strong Medicare quality ratings; families often praise clean and well-maintained facility. Still worth an in-person visit.

111 Harrelson Street, Cherryville, NC 28021107 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
4.7/5

based on 6 Google reviews

5
4
3
2
1
Carolina Care Health and Rehabilitation Nursing Home in Cherryville, NC — Street View
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What this means for your family

This facility is highly regarded for its cleanliness and spacious accommodations, making it a comfortable environment for residents. While the feedback is consistently positive, families should schedule a tour to observe current staffing interactions firsthand, as there are very few detailed reviews regarding daily clinical routines.

Google Reviews

Google Reviews

6 reviews on Google
Carolina Care Health and Rehabilitation is generally viewed as a clean and comfortable facility with a friendly staff. Families have praised the spacious room layouts and the helpfulness of management, particularly for those in rehab or long-term care.

Quality Themes

Tap a score for details
FoodN/AStaff9.0Clean10.0ActivitiesN/AMedsN/AMemoryN/AComms8.0ValueN/A

Strengths

  • Clean and well-maintained facility
  • Spacious rooms and bathrooms
  • Friendly and attentive staff
  • Helpful management team

Rating Trends

Tap a year to see what changed

2344.02017(1)5.02020(1)5.02021(1)4.52023(2)5.02024(1)

Distribution · 6 analyzed

5
4
4
2
3
0
2
0
1
0

How They Respond to Reviews

50%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1Given that the facility has a 4-star overall rating but a lower staffing score, could you walk me through how your team manages daily care coverage to ensure residents receive consistent attention?
  • 2I noticed the facility is highly praised for being clean and well-maintained; how do you maintain those high standards for room upkeep and sanitation on a daily basis?
  • 3With 6 state violations reported over the past year, what specific steps has the leadership team taken to address those concerns and improve your internal processes?
  • 4I see that management is active in responding to feedback online; how do you typically handle family concerns or suggestions once a resident has moved in?
  • 5Beyond the physical space, what kind of daily activities or social programs do you offer to help residents feel connected to the community here?
  • 6In the event of a sudden health change or medical emergency, what is your protocol for notifying family members and coordinating with local hospitals?

Personalized based on this facility's data


Key Review Excerpts

My Dad has been in the rehab for 5 days and we are very pleased. Rooms are big, large bathroom, friendly. Super clean.

Rehab patient's family · 2023★★★★★

Parents spent 4 years there. Very comfortable. Attentive staff and manager.

Long-term resident's family · 2021★★★★★

Management was extremely helpful. Very nice property.

Family member · 2024★★★★★
Source: 6 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.47hrs
62%
Registered nurses for medical care
Total Nursing
3.98hrs
97%
All nurses + aides combined
Staff Turnover
42%
Lower is better (< 30% = good)
RN Turnover
55%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

14

measures

Worse Than Avg

2

measures

Mixed Results

1

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility76.0%
Worse than Avg
Here
76.0%
US
12.1%
NC
5.4%
Gaston
5.2%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on antipsychotic medication

↓ Lower is better
This Facility5.1%
Better than Avg
Here
5.1%
US
15.5%
NC
14.1%
Gaston
12.3%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility14.5%
Better than Avg
Here
14.5%
US
15.3%
NC
20.2%
Gaston
24.6%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility99.7%
Better than Avg
Here
99.7%
US
93.4%
NC
91.7%
Gaston
94.7%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility11.8%
Better than Avg
Here
11.8%
US
14.4%
NC
16.4%
Gaston
19.6%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility27.2%
Worse than Avg
Here
27.2%
US
19.5%
NC
21.5%
Gaston
23.7%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
79.8%
NC
78.1%
Gaston
85.0%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility98.9%
Better than Avg
Here
98.9%
US
81.8%
NC
80.1%
Gaston
85.0%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.3%
Better than Avg
Here
0.3%
US
1.6%
NC
1.5%
Gaston
0.9%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

0deficiencies
Well below state avg (5.6)
Clean record — no deficiencies

Carolina Care has 25 deficiencies across three surveys with no complaint-triggered issues, indicating problems were caught through routine inspections rather than family reports. The facility shows persistent challenges in resident assessment and care planning, medication management, and building safety systems, with some issues recurring across multiple surveys. While all deficiencies have correction plans, the pattern suggests ongoing operational challenges families should discuss during visits.

Feb 27, 2025Routine
9
0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0644Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0687Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate foot care.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0161Potential for harm · IsolatedCorrected

Construction Deficiencies

Use approved construction type or materials.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0918Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0623Minimal · PatternCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Jan 5, 2024Routine
4
0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0867Potential for harm · IsolatedCorrected

Administration Deficiencies

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

0918Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

Aug 25, 2022Routine
1
0372Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Carolina Care Health and Rehabilitation

Organization Type

for profit

Chain Affiliation

Chain Name

Sanstone Health & Rehabilitation

Chain Size

18 facilities nationwide

Chain avg rating: 4.1/5 · Rank 11 of 17

Ownership & Management

Owners

Ardent Health and Rehabilitation Co

Owner · Organization

Sprenger, Christopher

Owner

Key personnel

Carolina Care Healthcare Properties LLC5% or Greater Mortgage InterestAlfaro, TravisW-2 Managing Employee
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

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