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Nursing HomeMedicaid Investigative

Canfield Healthcare Center

On Medicare Special Focus status, a serious quality warning. Visit in person and ask tough questions before deciding.

2958 Canfield Rd, Kirkmere · Youngstown, OH 4451190 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
4.0/5

based on 73 Google reviews

5
4
3
2
1
Canfield Healthcare Center Nursing Home in Youngstown, OH — Street View
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10/ 10
critical Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Special Focus Facility (under heightened CMS scrutiny)
  • Abuse citation on record
  • Low overall rating (2/5 stars)
  • Low staffing rating (1/5 stars)
  • Above-median deficiencies (23 vs median 8.0)
  • High staff turnover (56%)
  • High RN turnover (62%)

Bottom 25% in OH · Below recommended RN staffing · Below chain average · $34,151 in fines · Special Focus Facility (CMS) · Abuse citation

Source: Medicare data

What this means for your family

While the facility has seen recent aesthetic and management improvements, the reports of severe neglect and hygiene issues in 2025 are critical red flags. If you are considering this facility, perform an unannounced visit during off-hours and specifically inspect the condition of the resident's skin and the cleanliness of the room, as these are the most cited areas of concern.

Google Reviews

Google Reviews

73 reviews on Google
Canfield Healthcare Center presents a deeply polarized experience for families, with recent reviews highlighting significant improvements under new management alongside persistent, severe reports of neglect. While many families praise the facility for its warm, family-like atmosphere and effective rehabilitation programs, others report critical failures including unhygienic conditions, bedsores, and unresponsive nursing staff. Prospective families should be aware that experiences appear highly inconsistent, ranging from excellent care to dangerous lapses in basic patient safety.

Quality Themes

Tap a score for details
Food6.0Staff5.0Clean5.0Activities7.0Meds3.0MemoryN/AComms4.0ValueN/A

Strengths

  • Warm, family-oriented staff culture
  • Effective physical rehabilitation programs
  • Recent facility aesthetic and cleanliness improvements
  • Responsive administrative and social services staff

Concerns

  • Severe neglect and poor hygiene (bedsores, urine/feces in halls) (mentioned by 5 reviewers)
  • Slow or non-existent response to basic patient needs (call lights, pain meds) (mentioned by 3 reviewers)
  • Inconsistent or unprofessional nursing/administrative staff (mentioned by 4 reviewers)
  • Poor discharge planning and communication (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'18(1)'20(5)'22(9)'24(11)'26(9)

Distribution · 77 analyzed

5
54
4
5
3
2
2
0
1
16
12 reviews posted between Feb 11, 2023Feb 11, 2023 · 12 were 5-star

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1We've heard wonderful things about the warm, family-oriented culture among your staff; how do you foster that connection between caregivers and residents?
  • 2With the recent improvements to the facility's appearance, could you show us the areas that have been updated most recently?
  • 3How do you ensure that call lights are answered promptly and that residents' basic needs are met throughout the night?
  • 4What specific protocols do you have in place to ensure medication is administered accurately and on schedule?
  • 5Can you tell us about the physical rehabilitation programs available and how they help residents regain their independence?
  • 6In the event of a medical emergency after hours, what is the process for contacting physicians and coordinating immediate care?

Personalized based on this facility's data


Key Review Excerpts

The smell of Urine , feces and decomp is overpowering. The Residence have nothing to do and look so miserable No coffee room, Almost no outside area.

Visitor · 2025☆☆☆☆

My family member ended up with Sepsis, and was taking to the hospital (at the family's request). After being admitted to ICU, they performed a skin assessment. My family member had roughly 14 beds sores.

Family member · 2025☆☆☆☆

There have been many improvements recently that has made a huge differences for the better! New management, fresh, positive attitudes and clean environment.

Visitor · 2024★★★★★
Source: 73 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.50hrs
67%
Registered nurses for medical care
Total Nursing
3.28hrs
80%
All nurses + aides combined
Staff Turnover
58%
Lower is better (< 30% = good)
RN Turnover
71%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

9

measures

Worse Than Avg

4

measures

Mixed Results

4

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility63.3%
Worse than Avg
Here
63.3%
US
12.1%
OH
28.2%
Mahoning
22.3%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility3.1%
Better than Avg
Here
3.1%
US
14.4%
OH
5.8%
Mahoning
5.6%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility7.7%
Mixed vs Avgs
Here
7.7%
US
15.3%
OH
6.9%
Mahoning
6.3%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
OH
94.5%
Mahoning
95.0%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility24.5%
Worse than Avg
Here
24.5%
US
19.4%
OH
21.6%
Mahoning
21.0%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility13.8%
Mixed vs Avgs
Here
13.8%
US
15.4%
OH
9.4%
Mahoning
9.9%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility62.2%
Worse than Avg
Here
62.2%
US
81.8%
OH
78.4%
Mahoning
74.4%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility75.3%
Mixed vs Avgs
Here
75.3%
US
79.7%
OH
75.6%
Mahoning
73.6%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility2.5%
Worse than Avg
Here
2.5%
US
1.6%
OH
1.2%
Mahoning
0.8%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

22deficiencies
1penalties
Well above state avg (10.1)
15 complaint-triggered
$34,151 in fines

Canfield Healthcare Center has significant concerns with 63 deficiencies across 6 surveys, including 14 complaint-triggered issues where families reported problems. The most recurring problems involve resident protection from abuse and neglect, medication management, and infection control. While all violations show correction dates, the pattern of repeated issues in critical safety areas, particularly the multiple abuse protection failures that prompted family complaints, suggests ongoing systemic challenges that warrant careful consideration.

Sep 24, 2025Complaint
1
0600Immediate jeopardy · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Sep 17, 2025Routine
16
0627Immediate jeopardy · IsolatedCorrected

Resident Rights Deficiencies

Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

0727Potential for harm · WidespreadCorrected

Nursing and Physician Services Deficiencies

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

0835Potential for harm · WidespreadCorrected

Administration Deficiencies

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

0838Potential for harm · WidespreadCorrected

Administration Deficiencies

Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0222Potential for harm · PatternCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0741Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0923Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0552Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Ensure that residents are fully informed and understand their health status, care and treatments.

0561Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

0712Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure that the resident and his/her doctor meet face-to-face at all required visits.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0840Potential for harm · IsolatedCorrected

Administration Deficiencies

Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.

0921Potential for harm · IsolatedCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

0606Minimal · WidespreadCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Not hire anyone with a finding of abuse, neglect, exploitation, or theft.

0730Minimal · WidespreadCorrected

Nursing and Physician Services Deficiencies

Observe each nurse aide's job performance and give regular training.

Sep 17, 2025Complaint
9
0689Immediate jeopardy · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0842Potential for harm · WidespreadCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0657Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0551Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Give the resident's representative the ability to exercise the resident's rights.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0679Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Mar 20, 2025Complaint
1
0661Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

Apr 17, 2024Complaint
2
0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

Sep 29, 2023Routine
18
0697Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0804Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0868Potential for harm · WidespreadCorrected

Administration Deficiencies

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0511Potential for harm · PatternCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0644Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0676Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0693Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0770Potential for harm · IsolatedCorrected

Administration Deficiencies

Provide timely, quality laboratory services/tests to meet the needs of residents.

0791Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide or obtain dental services for each resident.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Federal Penalties

Fine

Sep 29, 2023

$34,151

Ownership & Operations

Who Operates This Facility

Owner / Operator

Canfield Healthcare Center

Organization Type

for profit

Chain Affiliation

Chain Name

Communicare Health

Chain Size

122 facilities nationwide

Chain avg rating: 2.8/5 · Rank 72 of 121

Ownership & Management

Owners

Sxcy Mstr Lsco, LLC

Owner · Organization

100%

Health Care Lease Facilities, LLC

Owner (parent company) · Organization

Sxcy Holdings, LLC

Owner (parent company) · Organization

Key personnel

Groves, DonnaOfficer / DirectorRomeo, DominicOfficer / DirectorStoltz, CharlesOfficer / DirectorWilheim, RonaldOfficer / DirectorCanfield Mgt Co., LLCManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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