Buckner Westminster Place
Families consistently rate this highly — reviewers highlight compassionate and dedicated caregiving staff. Schedule a visit to confirm the fit.
based on 22 Google reviews
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What this means for your family
This facility is an excellent choice for families seeking high-quality, compassionate memory care and skilled nursing. However, you should closely monitor your monthly statements and discuss the policy on annual rent increases with management to avoid unexpected financial strain.
Google Reviews
Google Reviews
22 reviews on Google“Buckner Westminster Place is highly regarded for its compassionate, professional staff and its ability to provide diverse levels of care, including memory care and skilled nursing. While many families praise the facility's warmth and community feel, some residents have experienced significant frustration regarding yearly rent increases and billing errors during move-outs.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and dedicated caregiving staff
- Comprehensive levels of care (Independent, Assisted, Memory, Skilled)
- Supportive and communicative environment for families
- Faith-based, community-oriented atmosphere
Concerns
- Frequent yearly rent increases
- Billing inaccuracies regarding prorated rent
Rating Trends
Tap a year to see what changed
Distribution · 42 analyzed
How They Respond to Reviews
The owner provides highly personalized and empathetic responses, frequently using the reviewer's name and acknowledging specific family members or emotional contexts. They demonstrate a strong commitment to mission-driven language, often referring to their work as an 'honor' or 'blessing.'
Questions for Your Tour
- 1Since Buckner is known for its community-oriented and faith-based atmosphere, how do residents typically participate in spiritual or community events together?
- 2With the different levels of care available here, how do you manage the transition if a resident's needs move from assisted living to memory care?
- 3Could you walk us through what a typical daily schedule looks like for residents to ensure they stay active and engaged?
- 4How does the caregiving team communicate with families regarding daily updates or changes in a resident's well-being?
- 5In the event of a medical emergency during the night, what specific protocols are in place to ensure immediate care?
- 6Can you help us understand how monthly rent is calculated and how you handle any adjustments or prorated amounts during move-ins?
Personalized based on this facility's data
Key Review Excerpts
“The warmth that envelops this facility is palpable; it truly feels like a community where care and compassion come first.”
“As Alzheimer's began to increase the needs that were required for her daily care, the staff at Buckner never failed to continue the quality of care required.”
“My parents found themselves needing a place to stay after their home burned down. Amber and the staff went above and beyond to modify a cottage for them quickly.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
The most recent inspection on September 14, 2023, identified three administrative violations related to the posting of required public notices and contact information. All identified issues were corrected by September 30, 2023, and there are currently no active enforcement actions against the facility.
Sep 14, 2023Routine
Health Code (3 violations)
The facility failed to post an HHSC notice that states inspection reports are available at the facility for public inspection and provides a toll-free telephone number for information.
The facility failed to post the telephone number of the managing local ombudsman and the Ombudsman Program.
The facility failed to post a copy of the most recent inspection report.
Ownership & Operations
Who Operates This Facility
Buckner Retirement Services, INC
nonprofit
MR. DAVID UMMEL
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
22 reviews from families & visitors
Official Website
Visit bucknerwestminster.org
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
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