See every facility — official ratings, family reviews, no referral fees.
Assisted Living

Brookdale Monroe Square 1

Families consistently rate this highly — reviewers highlight compassionate and attentive nursing staff. Schedule a visit to confirm the fit.

918 Fitzgerald Street, Monroe, NC 28112102 bedsLicensed & Active
Source: NC DHSR — view official record
Google rating
4.2/5

based on 41 Google reviews

5
4
3
2
1

Watch Brookdale Monroe Square 1

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

What this means for your family

This facility is an excellent choice if you prioritize compassionate, family-like care and strong communication from the clinical team. However, if food variety and quality are high priorities for your loved one, you should ask for a recent menu and inquire about recent changes in dining services.

Google Reviews

Google Reviews

41 reviews on Google
Families considering Brookdale Monroe Square can expect a highly compassionate staff that treats residents like family, particularly within the memory care wing. While many praise the cleanliness and the seamless transition process, some recent feedback suggests a decline in food quality and a need for facility cosmetic upgrades.

Quality Themes

Tap a score for details
Food4.0Staff10.0Clean9.0Activities5.0MedsN/AMemory10.0Comms9.0ValueN/A

Strengths

  • Compassionate and attentive nursing staff
  • Excellent communication with family members
  • Clean and well-maintained environment
  • Strong memory care programming

Concerns

  • Declining food quality
  • Facility appearance needs modernization

Rating Trends

Tap a year to see what changed

2344.02021(2)5.02022(4)4.22023(5)3.02024(2)4.92025(14)5.02026(3)

Distribution · 30 analyzed

5
25
4
2
3
1
2
0
1
2

How They Respond to Reviews

27%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1I've heard wonderful things about how communicative your team is with families; how do you typically keep us updated on our loved one's day-to-day well-being?
  • 2Could you tell me more about the specific activities and programming available for residents, especially within your memory care program?
  • 3What is the current process for meal planning and nutrition, and are there opportunities for residents to provide feedback on the dining menu?
  • 4With the nursing staff being so highly regarded here, how is medical care managed during the overnight hours or in the event of an unexpected emergency?
  • 5Are there any upcoming plans or renovations scheduled to update the facility's common areas or resident rooms?
  • 6How does the staff ensure that the high standard of cleanliness and maintenance seen in the common areas is maintained in the individual resident suites?

Personalized based on this facility's data


Key Review Excerpts

The staff here are what makes this community so great. Everyone working in this community truly has a heart for their residents and it is evident every single time I come in.

Industry professional visiting the community · 2026★★★★★

My dad thrived there, was checked on and cared for hourly, always clean & his room clean as well (for years we struggled to care for his needs).

Memory care family member · 2023★★★★★

Brookdale has made the transition from a private home life to assisted living seamless! My mother did NOT want to move to an assisted living facility but now she always tells me how happy is to be there.

Long-term resident's family · 2022★★★★★
Source: 41 Google reviews

State Inspection History

State Inspections

Source: NC Division of Health Service Regulation

9total
10deficiencies
Mar 12, 2026Follow-up
Qualifications Of Medication StaffD 125

The facility failed to ensure that one of three sampled medication aides had passed the required medication aide test for adult care homes within 60 days of their skills validation. Specifically, Staff B was observed administering medications despite having no record of passing the appropriate adult care home exam.

Mar 21, 2024Follow-up
Medication StorageN/A

The facility failed to ensure medications were stored securely when a medication cart was left unlocked and unattended. During an observation, multiple residents passed by or sat near the unlocked cart, which contained various items including insulin pen needles and eye drops. The medication aide admitted to being distracted and forgetting to lock the cart while assisting with breakfast.

Mar 21, 2024Follow-up
Medication StorageD 378

The facility failed to ensure medications were stored securely when a medication aide left a medication cart unlocked and unattended. During observations, residents passed by the unlocked cart, which contained various items including insulin pen needles, oral medications, and topical medications.

Feb 18, 2022Other
Medication AdministrationD 358

The facility failed to administer medications as ordered for several residents, including errors with diuretics and insulin. Specifically, a resident did not receive their prescribed Furosemide during the morning medication pass because the medication was unavailable on the cart, despite being documented as administered.

Feb 18, 2022Other
Medication AdministrationD358

The facility failed to administer medications as ordered for several residents, including errors with a diuretic and rapid-acting insulin. Specifically, a resident did not receive Furosemide because the medication was unavailable on the cart, despite being documented as administered in the eMAR.

Jul 15, 2016Follow-up
Medication AdministrationD 358

The facility failed to ensure medications were administered according to a licensed prescribing practitioner's orders. Specifically, a resident was being administered 100 mg of Colace twice daily when the practitioner intended for the dose to be administered only once daily.

Jul 15, 2016Follow-up
Medication AdministrationD 358

The facility failed to ensure medications were administered as ordered by a licensed prescribing practitioner. Specifically, a resident was receiving a 100 mg dose of Colace twice daily when the practitioner intended for the medication to be administered only once daily.

Medication AdministrationD 358

The facility failed to record medications on the medication administration records (MAR) immediately following administration. During a morning medication pass, one resident was observed where the administration was not recorded immediately.

Feb 22, 2016Other
Health CareN/A

The facility failed to ensure physician notification for medication refusals. Specifically, for Resident #3, the facility did not notify the prescribing dentist that the resident had been refusing the prescribed Denta 5000 Plus dental paste daily from December 2015 through February 2016.

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Nearby Alternatives

Contact