Public Google reviewers rate this highly and often mention engaging social activities and travel opportunities. Schedule a visit to confirm the fit.
based on 35 Google reviews
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Public Google reviewers rate Brookdale Canyon Lakes highly. Reviewers highlight: engaging social activities and travel opportunities, warm, attentive nursing and care staff. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Brookdale Canyon Lakes receives high praise for its vibrant community atmosphere, active social calendar, and recent interior updates that create a welcoming environment. However, some families have raised serious concerns regarding administrative transparency, billing practices, and occasional lapses in communication between departments. While many residents and their families report excellent care, prospective residents should be aware of conflicting reports regarding staffing levels and facility maintenance.
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Key Review Excerpts
“The recent updates—new modern carpet and furniture—make the whole place feel fresh and inviting. The residents are a vibrant group of seniors who are always involved in fun and engaging activities as there is so much to do there!”
“She enjoys taking advantage of the amenities and travel. She had so much fun during the community’s cruise to Alaska this summer and just went on the three day tour to the San Juan Islands this month.”
“My mother lived most of her last 2 years at Brookdale. I can’t say enough about Joe Green and the rest of the staff. It was a wonderful place for her.”
Source: WA Dept. of Social & Health Services
A separate follow-up letter indicates all deficiencies were found to be corrected as of 03/02/2026.
Facility failed to maintain compliance with Washington State Patrol Fire Protection Bureau; multiple fire code violations observed including missing door hardware, doors propped open, improperly latching doors, and painted sprinkler heads.
Facility status is Disapproved. Items 1-10, 14-23 were marked as 'Corrected'.
Room # 135 had painted sprinkler heads.
The double fire door near room 15 would not latch from a fully opened position
1) Double fire doors near maintenance office missing hardware on crash bar. 2) Room 129 propped open w/ door wedge.
The inspection document dated 2025-06-11 states all violations noted during previous related inspections have been corrected.
Fire drill documentation does not include all required information.
Exit sign near room 241 was not illuminated on normal power.
Two extension cords were plugged into each other in the housekeeping laundry.
Fire rated door to 2nd floor elevator #3 has a broken closure.
Annual maintenance not completed/needed for extinguishers at water heater, staff lounge, and near room 15.
Level 1 backup generator has a natural gas source but lacks a secondary fuel source required by NFPA 110.
Missing documentation for annual forward flow test; missing escutcheon plate near room 131; mixed sprinkler types in dining room; walk-in cooler has incorrect head type.
Power breaker #14 for fire alarm system is missing locking device.
Power panel in kitchen was missing breaker #25 and protective covering.
A follow-up inspection on 06/17/2025 indicated that deficiencies were corrected and no new deficiencies were found.
The facility failed to maintain compliance with the Washington State Patrol Fire Protection Bureau; multiple fire/life safety violations remained uncorrected from an inspection on 10/28/2024, including improper fire drill documentation, missing annual forward flow test records, an inoperative exit sign, and lack of a secondary fuel source for the back-up generator.
Complaint inspection regarding a water outage. The inspection confirmed a water leak in Resident Apartment 223 originated from the domestic water pipe system; fire sprinkler and fire prevention systems were not affected. No code violations were observed.
There is a separate document dated 04/07/2025 indicating that compliance determination 54338 (referenced in the main SOD) and 57029 were corrected.
Facility failed to ensure caregivers met the long-term care worker training requirements.
Facility failed to ensure 3 of 4 staff (Staff B, D, and F) completed the 70-hour long-term care worker training within the required timeframe, allowing them to work with residents unsupervised.
Facility failed to ensure staff who worked unsupervised with residents completed the dementia specialty training within the required time frame.
Facility failed to ensure staff who worked unsupervised with residents completed the mental health specialty training within the required time frame.
The facility failed their initial Fire and Life Safety Inspection on 10/30/2023 and a subsequent reinspection on 07/29/2024. A follow-up inspection letter indicates these deficiencies were later corrected by 10/14/2024.
The facility failed to comply with the Washington State Patrol Office of State Fire Marshal inspection requirements. Specifically, they failed to provide documentation of annual backflow testing and documentation of repairs/retesting for a failed east wing fire sprinkler system backflow.
Facility has a recurring history of failed fire inspections (July 2024, March 2024, and October 2023). Violations consistently include maintenance documentation failures, blocked electrical panels, and improper use of multi-plug adapters and extension cords.; Facility status is Disapproved. Next inspection scheduled on or after 11/29/2023.
Missing documentation of monthly carbon monoxide alarm testing.
Doors found blocked open; disabled self-closer.
Failed to provide documentation for annual backflow testing within the past 12 months; April 2024 report indicates east wing backflow failed and documentation of repairs/retesting is missing.
Missing documentation of smoke detector sensitivity testing for past five years.
Failed to provide documentation of annual fire alarm service; August 2023 report indicated 19 heat detectors were older than 15 years.
Missing backflow and 2023 fire sprinkler reports; outdated sprinkler heads; uncorrected tamper switch failure; loaded/missing sprinkler heads.
Unable to provide documentation of smoke detector sensitivity testing within the past five years.
Missing documentation of fire alarm service and smoke alarm testing; missing smoke detection in kitchen.
Failed damper in basement; no documentation of repair or retesting.
Missing second semi-annual kitchen hood suppression service report.
Multiple doors failed to close and latch when tested.
Missing documentation for annual, monthly, and weekly emergency generator maintenance and testing.
Missing documentation of rated door inspections; delaminating elevator and corridor doors; penetration in cross corridor door; non-functional panic hardware.
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WA DSHS — View Official Record
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