Brookdale Canyon Lakes
Families consistently rate this highly — reviewers highlight engaging social activities and travel opportunities. Schedule a visit to confirm the fit.
based on 34 Google reviews
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What this means for your family
Brookdale Canyon Lakes offers an exceptionally active social environment and a dedicated care team that many families appreciate. However, given the recurring concerns regarding billing transparency and administrative communication, we strongly recommend reviewing the contract in detail and asking for a clear explanation of move-out fees before signing.
Google Reviews
Google Reviews
34 reviews on Google“Brookdale Canyon Lakes receives high praise for its vibrant community atmosphere, active social calendar, and recent interior updates that create a welcoming environment. However, some families have raised serious concerns regarding administrative transparency, billing practices, and occasional lapses in communication between departments. While many residents and their families report excellent care, prospective residents should be aware of conflicting reports regarding staffing levels and facility maintenance.”
Quality Themes
Tap a score for detailsStrengths
- Engaging social activities and travel opportunities
- Warm, attentive nursing and care staff
- Modern, well-maintained interior aesthetics
- Strong sense of community and resident involvement
Concerns
- Billing practices and post-death charges (mentioned by 2 reviewers)
- Understaffing in assisted living (mentioned by 2 reviewers)
- Facility maintenance and cleanliness issues (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 36 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the strong sense of community here, what are some of the most popular travel opportunities or social outings the residents have enjoyed recently?
- 2Could you walk me through your billing process, specifically regarding how final statements are handled after a resident moves out or passes away?
- 3With a capacity of 53 residents, how do you ensure that every resident receives consistent, attentive care during peak hours throughout the day?
- 4I noticed the facility has a very modern aesthetic; what is your current process for ongoing maintenance to ensure the common areas remain in top condition for residents?
- 5How do you keep families updated on their loved one's care, and what is the best way to maintain open communication with your management team?
- 6What protocols do you have in place for medical emergencies, and how does your nursing staff coordinate with local hospitals if a higher level of care is needed?
Personalized based on this facility's data
Key Review Excerpts
“The recent updates—new modern carpet and furniture—make the whole place feel fresh and inviting. The residents are a vibrant group of seniors who are always involved in fun and engaging activities as there is so much to do there!”
“She enjoys taking advantage of the amenities and travel. She had so much fun during the community’s cruise to Alaska this summer and just went on the three day tour to the San Juan Islands this month.”
“My mother lived most of her last 2 years at Brookdale. I can’t say enough about Joe Green and the rest of the staff. It was a wonderful place for her.”
State Inspection History
State Inspections
Source: WA Dept. of Social & Health Services
Feb 19, 2026Investigation
A separate follow-up letter indicates all deficiencies were found to be corrected as of 03/02/2026.
Facility failed to maintain compliance with Washington State Patrol Fire Protection Bureau; multiple fire code violations observed including missing door hardware, doors propped open, improperly latching doors, and painted sprinkler heads.
Feb 11, 2026Fire
Facility status is Disapproved. Items 1-10, 14-23 were marked as 'Corrected'.
1) Double fire doors near maintenance office missing hardware on crash bar. 2) Room 129 propped open w/ door wedge.
The double fire door near room 15 would not latch from a fully opened position
Room # 135 had painted sprinkler heads.
Jun 11, 2025Fire
The inspection document dated 2025-06-11 states all violations noted during previous related inspections have been corrected.
Fire drill documentation does not include all required information.
Power panel in kitchen was missing breaker #25 and protective covering.
Two extension cords were plugged into each other in the housekeeping laundry.
Fire rated door to 2nd floor elevator #3 has a broken closure.
Missing documentation for annual forward flow test; missing escutcheon plate near room 131; mixed sprinkler types in dining room; walk-in cooler has incorrect head type.
Annual maintenance not completed/needed for extinguishers at water heater, staff lounge, and near room 15.
Exit sign near room 241 was not illuminated on normal power.
Power breaker #14 for fire alarm system is missing locking device.
Level 1 backup generator has a natural gas source but lacks a secondary fuel source required by NFPA 110.
Apr 18, 2025Investigation
A follow-up inspection on 06/17/2025 indicated that deficiencies were corrected and no new deficiencies were found.
The facility failed to maintain compliance with the Washington State Patrol Fire Protection Bureau; multiple fire/life safety violations remained uncorrected from an inspection on 10/28/2024, including improper fire drill documentation, missing annual forward flow test records, an inoperative exit sign, and lack of a secondary fuel source for the back-up generator.
Apr 9, 2025FireCleanReport
Complaint inspection regarding a water outage. The inspection confirmed a water leak in Resident Apartment 223 originated from the domestic water pipe system; fire sprinkler and fire prevention systems were not affected. No code violations were observed.
Feb 5, 2025Inspection
There is a separate document dated 04/07/2025 indicating that compliance determination 54338 (referenced in the main SOD) and 57029 were corrected.
Facility failed to ensure caregivers met the long-term care worker training requirements.
Facility failed to ensure staff who worked unsupervised with residents completed the dementia specialty training within the required time frame.
Facility failed to ensure 3 of 4 staff (Staff B, D, and F) completed the 70-hour long-term care worker training within the required timeframe, allowing them to work with residents unsupervised.
Facility failed to ensure staff who worked unsupervised with residents completed the mental health specialty training within the required time frame.
Sep 11, 2024Investigation
The facility failed their initial Fire and Life Safety Inspection on 10/30/2023 and a subsequent reinspection on 07/29/2024. A follow-up inspection letter indicates these deficiencies were later corrected by 10/14/2024.
The facility failed to comply with the Washington State Patrol Office of State Fire Marshal inspection requirements. Specifically, they failed to provide documentation of annual backflow testing and documentation of repairs/retesting for a failed east wing fire sprinkler system backflow.
Jul 29, 2024Fire13Report
Facility has a recurring history of failed fire inspections (July 2024, March 2024, and October 2023). Violations consistently include maintenance documentation failures, blocked electrical panels, and improper use of multi-plug adapters and extension cords.; Facility status is Disapproved. Next inspection scheduled on or after 11/29/2023.
Failed to provide documentation for annual backflow testing within the past 12 months; April 2024 report indicates east wing backflow failed and documentation of repairs/retesting is missing.
Unable to provide documentation of smoke detector sensitivity testing within the past five years.
Doors found blocked open; disabled self-closer.
Failed damper in basement; no documentation of repair or retesting.
Missing second semi-annual kitchen hood suppression service report.
Missing documentation of smoke detector sensitivity testing for past five years.
Missing documentation for annual, monthly, and weekly emergency generator maintenance and testing.
Failed to provide documentation of annual fire alarm service; August 2023 report indicated 19 heat detectors were older than 15 years.
Missing documentation of rated door inspections; delaminating elevator and corridor doors; penetration in cross corridor door; non-functional panic hardware.
Multiple doors failed to close and latch when tested.
Missing backflow and 2023 fire sprinkler reports; outdated sprinkler heads; uncorrected tamper switch failure; loaded/missing sprinkler heads.
Missing documentation of fire alarm service and smoke alarm testing; missing smoke detection in kitchen.
Missing documentation of monthly carbon monoxide alarm testing.
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References & Resources
Google Maps
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Google Reviews
34 reviews from families & visitors
Official Website
Visit brookdale.com
Medicare data downloads
Original nursing home datasets
WA DSHS — View Official Record
Public-record source of inspection history and licensure data shown on this page
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