Reviewer concerns include loss or misplacement of resident personal belongings (mentioned by 2 reviewers) — investigate before committing.
based on 7 Google reviews

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Reviewer feedback for Ruan's Garden suggests areas to investigate further. Common concerns include: loss or misplacement of resident personal belongings (mentioned by 2 reviewers). We recommend visiting in person, talking to current residents and their families, and asking specific questions about the concerns identified in reviews.
Ruan's Garden receives highly polarized feedback, with some families praising the compassionate, personalized end-of-life care and staff kindness. Conversely, other families report significant issues regarding the loss of personal belongings, poor staff engagement, and alarming weight loss among residents.
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Key Review Excerpts
“I appreciate all of the personalized care my mom received. They were very hospitable and kind and my family always felt at home there when we were able to visit.”
“The entire staff is compassionate, professional, and well trained. Dot - The Manager just personally brought her gift of Holiday Treats for those of us who wanted/are allowed to have some.”
“This place is terrible. They have misplaced all my family members clothes. If you buy something and bring it in, they give it to someone else. His blankets have been taken, lost. The nurses on duty are always sitting on their phones.”
Source: WA Dept. of Social & Health Services
The document states that all violations noted during previous related inspection(s) have been corrected.
A separate cover letter indicates a follow-up inspection on 09/22/2025 found no deficiencies, confirming all cited deficiencies from compliance determination 62123 were corrected.
Facility failed to ensure 2 staff (B and D) who declined a TB skin test had a TB blood test upon hire.
Facility employed and allowed staff (Staff G) with a disqualifying criminal background to work in the facility unsupervised for 139 days.
Facility failed to ensure 2 staff (B and D) met long-term care worker training requirements or obtained HCA certification within required timeframes.
A separate follow-up letter dated 11/16/2023 notes that these deficiencies were corrected.; The document is a cover letter detailing deficiencies that were provided as consultation. The facility is not required to submit a plan of correction for these specific deficiencies, although a full inspection of the facility on 09/22/2023 found the facility did not meet requirements overall.
Facility failed to maintain required liability insurance coverage of one million dollars per occurrence and two million dollars aggregate.
Failed to ensure two-step TB test was initiated within three days of hire for staff member.
Negotiated Service Agreements (NSA) lacked necessary detail for nursing-delegated tasks, supplies, and resident-specific health monitoring.
Facility failed to ensure staff completed specialized training for developmental disabilities.
Failed to ensure initial TB test was performed upon hire for two staff members.
Facility failed to provide activities for residents, leading to reported boredom and lack of social interaction.
Failed to document monitoring of events and changes of condition for residents following hospital visits.
Facility failed to ensure diet manual was approved and reviewed by a dietician.
Failed to check work references for 3 of 4 staff members hired since the last full inspection.
Failed to notify Construction Review Services (CRS) of significant modifications including sub-flooring, HVAC replacement, and appliance removal.
Contact this facility directly and verify the details that matter most to your family.
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Google Reviews
7 reviews from families & visitors
WA DSHS — View Official Record
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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