Three Rivers Place Senior Living
Families consistently rate this highly — reviewers highlight small, intimate community setting. Schedule a visit to confirm the fit.
based on 28 Google reviews
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What this means for your family
Three Rivers Place offers a highly personalized, small-scale environment that many residents find welcoming and clean. However, given past reports of medication management errors and communication lapses, we strongly recommend that families conduct a thorough audit of the care plan and establish a clear, documented communication protocol with the nursing director upon move-in.
Google Reviews
Google Reviews
28 reviews on Google“Three Rivers Place is frequently praised for its intimate, small-community atmosphere and friendly, attentive staff who prioritize resident dignity. While many families report high satisfaction with the cleanliness and care, there have been serious concerns raised regarding medication management and responsiveness to family communication in the past.”
Quality Themes
Tap a score for detailsStrengths
- Small, intimate community setting
- Clean and well-maintained facility
- Friendly and professional staff
- High-quality dining experience
Concerns
- Poor medication management and monitoring (mentioned by 2 reviewers)
- Lack of responsiveness to family communication (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 33 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the intimate size of Three Rivers Place, how do you ensure consistent communication with families regarding updates or changes in a resident's daily status?
- 2Could you walk us through the current process for medication administration and the specific oversight measures in place to ensure accuracy and safety?
- 3I noticed the dining experience is highly regarded here; could you share how the kitchen team accommodates individual dietary preferences or special nutritional needs?
- 4How does the staff keep residents engaged throughout the day, and what are some of the most popular activities that bring this small community together?
- 5In the event of a medical concern or an emergency, what is the protocol for notifying family members and coordinating with outside healthcare providers?
- 6Since you have a smaller capacity of 40 residents, how do you foster a personalized care plan that adapts as a resident's needs evolve over time?
Personalized based on this facility's data
Key Review Excerpts
“The chef was one of the people I met and she did a wonderful job with the food offered to me. After, the Community Relations Manager sat down with me and reviewed my cost to live there.”
“They did not even clean his room for over a month. They set up his medications but did not carefully monitor what he was supposed to be taking versus giving him more medication that he should have had.”
“The staff is attentive, kind, and professional, and it’s clear that residents are treated with dignity and respect at all times.”
State Inspection History
State Inspections
Source: WA Dept. of Social & Health Services
Jan 7, 2026FireCleanReport
The document states that all violations noted during previous related inspection(s) have been corrected and the approval status is Approved.
Jul 28, 2025EnforcementPenaltyReport
This is a rescission of a civil fine previously imposed on July 23, 2025.
The department rescinded a $300.00 civil fine because the employee's start date did not warrant a new background check.
Jul 25, 2025Investigation
Previous inspection in 2022 also cited the same background check deficiency (recurring). Additional follow-up on 08/27/2025 confirmed this deficiency was corrected.
The facility failed to maintain a valid two-year name and date of birth background check for one staff member (Staff C), who worked 94 days past the expiration date.
Jul 17, 2025Inspection20Report
This document is a follow-up inspection letter confirming that previously cited deficiencies (Compliance Determination #58904) have been corrected.; Recurring citations noted for WAC 388-78A-2210(1)(b), 388-78A-2305(1), 388-78A-2320(2)(b), 388-78A-2468(1)(3)(4), and 388-78A-2480(1).; The document also references a specific deficiency regarding pet vaccination records (Pet 3), though a specific WAC for that section is not listed in the provided Plan of Correction forms.; Plan of Correction submitted by Tonya Williams, Executive Director.
The Department found that previously identified deficiencies regarding intermittent nursing services systems were corrected.
The Department found that previously identified deficiencies regarding tuberculosis testing requirements were corrected.
Facility failed to follow medical orders regarding insulin administration parameters for Resident 2, and failed to supervise oral medication self-administration for Resident 4 who failed a self-administration assessment.
Staff member observed touching nose, contaminated items, and clean dishes without washing hands or sanitizing between tasks.
Facility failed to ensure 90-day re-evaluations for delegated tasks were performed for 5 of 5 residents, and failed to ensure staff performing delegated tasks were properly trained/credentialed.
Facility failed to retain and provide access to resident records (progress notes and medication records) prior to January 2025 following an EHR system switch.
Personnel files for 3 of 5 staff reviewed did not show they received facility orientation.
Facility failed to submit background check requests within one business day for 2 of 6 staff, failed to obtain references, and allowed unsupervised work prior to results.
Facility failed to complete a Character, Competence, and Suitability (CCS) review for 3 of 3 staff with non-disqualifying background check results.
Facility failed to ensure staff were screened for tuberculosis within three days of employment for 2 of 5 staff.
Issues regarding medication technician credentials and delegation.
Missing Characteristic and background forms in employee files.
Facility failed to properly address behavioral changes in residents.
Failure to maintain/access resident information during system issues.
Inaccurate or missing TB records/timelines.
Deficiency in assessing residents for self-administration of medications.
Deficiencies in orientation and safety training documentation.
Failure to maintain required pet vaccination records for a visiting dog.
Staff failed to follow proper handwashing procedures.
Deficiencies in background check or reference verification process.
Jul 11, 2025Enforcement$300.00Report
This is a letter imposing a $300.00 civil fine for a recurring deficiency previously cited on October 31, 2022, and April 4, 2025.
The licensee failed to submit a name and date of birth background check within one business day of hire for one staff member.
May 29, 2025Enforcement$500.00Report
Civil fines of $500.00 for WAC 388-78A-2320 and $300.00 for WAC 388-78A-2480. Both deficiencies are noted as uncorrected from April 4, 2025 and recurring from previous years.
Failure to ensure nurse delegator assessed each resident receiving delegated task assistance every 90 days; failure to ensure medication administration was performed by staff trained/credentialed to perform delegated tasks.
Failure to ensure staff were screened for tuberculosis within three days of hire for one staff member.
May 1, 2025Investigation
Includes complaint numbers 175774, 175669, and 177569.
The facility failed to follow their Intimacy assessment policy to determine each resident's ability to make an informed decision regarding sexual interactions.
Apr 4, 2025Enforcement$500.00Report
The facility was issued a $500.00 civil fine. This is a recurring citation previously cited on October 17, 2023, and September 7, 2022.
The licensee failed to ensure that the registered nurse delegator assessed each resident who received delegated task assistance from staff every 90 days for five residents. Additionally, the facility failed to ensure that nurse delegated medication administration was performed by staff who were properly trained and/or credentialed.
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
28 reviews from families & visitors
Official Website
Visit greenlakeseniorliving.com
Medicare data downloads
Original nursing home datasets
WA DSHS — View Official Record
Public-record source of inspection history and licensure data shown on this page
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