Brookdale Brookhurst
Families consistently rate this highly — reviewers highlight friendly and attentive staff. Schedule a visit to confirm the fit.
based on 27 Google reviews
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What this means for your family
This facility offers a wonderful social community and excellent dining, making it great for seniors seeking engagement. However, you must carefully vet the memory care supervision and prepare for the possibility of significant, sudden increases in monthly care costs.
Google Reviews
Google Reviews
27 reviews on Google“Families generally praise Brookdale Brookhurst for its friendly, attentive staff and a vibrant social atmosphere with diverse activities. However, there are serious allegations regarding safety in the memory care unit and significant concerns regarding sudden, large increases in care costs.”
Quality Themes
Tap a score for detailsStrengths
- Friendly and attentive staff
- Engaging social activities and outings
- Clean and comfortable environment
- Helpful transportation/shuttle services
Concerns
- Safety issues/falls in memory care
- Significant increases in monthly care costs (mentioned by 2 reviewers)
- Poor communication/unresponsive management (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 29 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We've heard great things about how friendly and attentive the staff is here; how do you ensure that level of care stays consistent across all shifts?
- 2Since we are looking for a place with a vibrant community, could you tell us more about the specific social outings and activities planned for residents each month?
- 3What specific protocols and monitoring are in place to ensure resident safety and prevent falls, particularly for those in the memory care wing?
- 4How does the management team handle communication with families to ensure we are always kept up-to-date on our loved one's well-being?
- 5Could you walk us through the process of how medical emergencies are handled after hours or during the night?
- 6When planning for the long term, how transparent is the facility regarding potential changes to monthly care costs as care needs evolve?
Personalized based on this facility's data
Key Review Excerpts
“The staff from director to waitresses are the friendliest and most helpful. They care about the residents and it shows.”
“I wouldn't not put my worst enemy in this place. I helped my friend here. He walked away and said hell would be better. Them my brothers put my mother here. Omg no. 10 falls in 14 days.”
“I moved in here in mid July from another assisted living home in Westminster. I moved because my rent was raised 25%. I love it here the staff is friendly and my room is the same size, with a balcony.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Jun 11, 2026ComplaintClean
COMPLAINT INVESTIGATION REPORT
Jun 11, 2026ComplaintClean
COMPLAINT INVESTIGATION REPORT
May 21, 2026ComplaintClean
COMPLAINT INVESTIGATION REPORT
Apr 23, 2026OtherClean
FACILITY EVALUATION REPORT
Mar 24, 2026ComplaintClean
This report details the investigation of a complaint regarding a resident sustaining multiple falls and serious injuries. The investigation found that the allegation was unsubstantiated, meaning there was insufficient evidence to prove the facility's actions directly caused the injuries. No deficiencies were cited at the time of the report.
Jan 30, 2026ComplaintClean
This report details the findings of a complaint investigation concerning unexplained bruising and medication administration. The investigation concluded that there was insufficient evidence to substantiate the allegations of neglect or improper medication handling. Consequently, no deficiencies were cited at this time.
Jan 30, 2026ComplaintClean
This report details the findings of a complaint investigation concerning unexplained bruising and medication administration. The investigation concluded that there was insufficient evidence to substantiate the allegations of neglect or improper medication handling. Consequently, no deficiencies were cited at this time.
Oct 31, 2025ComplaintClean
COMPLAINT INVESTIGATION REPORT
Ownership & Operations
Who Operates This Facility
Summerville 13 LLC; Emeritus Corporation
JOHN GOODWIN
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
27 reviews from families & visitors
Official Website
Visit brookdale.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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