Assisted Living

Brookdale Brookhurst

Name: Public quality & inspection record for Brookdale Brookhurst
Creator: EveryPlace
License: https://everyplace.care/research-policy

Public Google reviewers rate this highly and often mention friendly and attentive staff. Schedule a visit to confirm the fit.

15302 Brookhurst St, Westminster, CA 92683|Reported capacity: 164|Licensed & active

Google rating

4.1/5

based on 27 Google reviews

(714) 775-6775 Directions Website

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What this means for your family

Public Google reviewers rate Brookdale Brookhurst highly. Reviewers highlight: friendly and attentive staff, engaging social activities and outings. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.

Google Reviews

29 public Google reviews available

Families generally praise Brookdale Brookhurst for its friendly, attentive staff and a vibrant social atmosphere with diverse activities. However, there are serious allegations regarding safety in the memory care unit and significant concerns regarding sudden, large increases in care costs.

Quality Themes

Tap a score for details

Strengths

Friendly and attentive staff
Engaging social activities and outings
Clean and comfortable environment
Helpful transportation/shuttle services

Concerns

Safety issues/falls in memory care
Significant increases in monthly care costs (mentioned by 2 reviewers)
Poor communication/unresponsive management (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 29 analyzed

How They Respond to Reviews

7%response rate

This facility rarely responds to reviews.

Questions for Your Tour

1We've heard great things about how friendly and attentive the staff is here; how do you ensure that level of care stays consistent across all shifts?
2Since we are looking for a place with a vibrant community, could you tell us more about the specific social outings and activities planned for residents each month?
3What specific protocols and monitoring are in place to ensure resident safety and prevent falls, particularly for those in the memory care wing?
4How does the management team handle communication with families to ensure we are always kept up-to-date on our loved one's well-being?
5Could you walk us through the process of how medical emergencies are handled after hours or during the night?
6When planning for the long term, how transparent is the facility regarding potential changes to monthly care costs as care needs evolve?

Personalized based on this facility's data

Key Review Excerpts

“The staff from director to waitresses are the friendliest and most helpful. They care about the residents and it shows.”

Resident's family · 2023★★★★★

“I wouldn't not put my worst enemy in this place. I helped my friend here. He walked away and said hell would be better. Them my brothers put my mother here. Omg no. 10 falls in 14 days.”

Memory care family member · 2025★☆☆☆☆

“I moved in here in mid July from another assisted living home in Westminster. I moved because my rent was raised 25%. I love it here the staff is friendly and my room is the same size, with a balcony.”

Resident · 2024★★★★★

Source: 29 Google reviews in the current analysis set

State Inspection History

State Inspections

Source: CA Community Care Licensing Division

31total

13 Type A— immediate health risk

5 Type B— non-compliance

Jul 16, 2026InspectionNo deficiencies reported

None

FACILITY EVALUATION REPORT

Jun 11, 2026ComplaintNo deficiencies reported

None

COMPLAINT INVESTIGATION REPORT

Jun 11, 2026ComplaintNo deficiencies reported

None

COMPLAINT INVESTIGATION REPORT

May 21, 2026ComplaintNo deficiencies reported

None

COMPLAINT INVESTIGATION REPORT

Apr 23, 2026OtherNo deficiencies reported

None

FACILITY EVALUATION REPORT

Mar 24, 2026ComplaintNo deficiencies reported

None

This report details the investigation of a complaint regarding a resident sustaining multiple falls and serious injuries. The investigation found that the allegation was unsubstantiated, meaning there was insufficient evidence to prove the facility's actions directly caused the injuries. No deficiencies were cited at the time of the report.

Jan 30, 2026ComplaintNo deficiencies reported

None

This report details the findings of a complaint investigation concerning unexplained bruising and medication administration. The investigation concluded that there was insufficient evidence to substantiate the allegations of neglect or improper medication handling. Consequently, no deficiencies were cited at this time.

Jan 30, 2026ComplaintNo deficiencies reported

None

Ownership & Operations

Who Operates This Facility

Owner / Operator

Summerville 13 LLC; Emeritus Corporation

Administrator

JOHN GOODWIN

Source: State licensing data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(714) 775-6775

brookdale.com

15302 Brookhurst St

Westminster, CA 92683

Get Directions View on Google Maps

References & Resources

Google Maps

Photos, directions & neighborhood info

Google Reviews

27 reviews from families & visitors

Official Website

Visit brookdale.com

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.