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Nursing HomeMedicaid

Fountain Valley Post Acute

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

11680 Warner Avenue, Fountain Valley, CA 92708151 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
4.7/5

based on 114 Google reviews

5
4
3
2
1
Fountain Valley Post Acute Nursing Home in Fountain Valley, CA — Street View
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What this means for your family

This facility is an excellent choice for rehabilitation and post-surgical recovery due to its highly skilled therapy and nursing teams. However, families should closely monitor the quality of personal hygiene care during evening shifts and ensure that communication lines remain open with the business office.

Google Reviews

Google Reviews

114 reviews on Google
Families considering Fountain Valley Post Acute can expect highly praised rehabilitation services and a front-desk presence that is exceptionally welcoming. While the nursing and therapy teams receive consistent praise for their compassion, some reviewers have noted concerns regarding administrative responsiveness, occasional lapses in personal hygiene care, and the lack of a backup generator during power outages.

Quality Themes

Tap a score for details
Food5.0Staff9.0Clean9.0Activities8.0Meds3.0MemoryN/AComms7.0Value5.0

Strengths

  • Compassionate and professional rehab/therapy team
  • Exceptionally friendly front desk and social services staff
  • Clean and modern facility environment
  • Effective communication from social workers regarding discharge planning

Concerns

  • Difficulty reaching the facility by phone
  • Inconsistency in evening/night shift assistance for personal care (mentioned by 2 reviewers)
  • Administrative/Business office lack of follow-up or responsiveness (mentioned by 2 reviewers)
  • Lack of emergency generator for power outages

Rating Trends

Tap a year to see what changed

2344.62024(16)4.82025(46)4.62026(32)

Distribution · 94 analyzed

5
78
4
8
3
4
2
2
1
2

How They Respond to Reviews

0%response rate
Generic

The owner relies heavily on repetitive, templated scripts for positive reviews, often ignoring specific details or complaints. While they attempt a more professional tone for serious negative feedback, the responses remain largely formulaic.

Questions for Your Tour

  • 1We've heard wonderful things about your rehab and therapy teams; could you tell us more about how the therapists work with residents to reach their recovery goals?
  • 2How does the nursing staff ensure consistent personal care and assistance for residents during the evening and overnight shifts?
  • 3What is your process for managing medications to ensure everything is administered accurately and on schedule?
  • 4Since we've heard great things about your social services team, how do they help residents stay connected and engaged with daily activities and social events?
  • 5In the event of a power outage or emergency, what are the facility's backup plans to ensure resident comfort and safety?
  • 6How does the administrative team handle communication with families, especially if we have follow-up questions regarding billing or discharge planning?

Personalized based on this facility's data


Key Review Excerpts

Mireya and Jessica are top notch Social Workers that really explained everything and how it works as far as finding a board and care house for my mother moving forward.

Long-term resident's family · 2026★★★★★

The nursing staff are so professional as well, I would recommend aftercare here for anyone I know. Can't wait to see that smile Samar and the rest of the staff as well.

Rehab patient · 2026★★★★★

The facility is clean and dont have the smell of a Nursing Home.

Rehab patient's family · 2025★★★★
Source: 114 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.41hrs
54%
Registered nurses for medical care
Total Nursing
4.06hrs
99%
All nurses + aides combined
Staff Turnover
33%
Lower is better (< 30% = good)
RN Turnover
15%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

11

measures

Mixed Results

6

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility7.4%
Better than Avg
Here
7.4%
US
19.5%
CA
13.7%
Orange
12.8%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility6.9%
Better than Avg
Here
6.9%
US
15.5%
CA
11.7%
Orange
9.1%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility8.1%
Better than Avg
Here
8.1%
US
15.3%
CA
10.5%
Orange
9.6%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility12.3%
Mixed vs Avgs
Here
12.3%
US
19.4%
CA
10.7%
Orange
9.8%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility99.7%
Better than Avg
Here
99.7%
US
93.4%
CA
98.6%
Orange
98.6%
😔

Residents with depression symptoms

↓ Lower is better
This Facility11.6%
Mixed vs Avgs
Here
11.6%
US
12.1%
CA
7.0%
Orange
6.2%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
81.8%
CA
94.2%
Orange
95.4%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility96.8%
Better than Avg
Here
96.8%
US
79.8%
CA
93.2%
Orange
94.6%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.2%
Better than Avg
Here
0.2%
US
1.6%
CA
1.5%
Orange
1.9%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

27deficiencies
Well above state avg (15.4)
17 complaint-triggered

This facility has concerning patterns with 104 deficiencies across 12 surveys, including multiple complaint-triggered cases where families filed reports about safety issues. Nutrition and dietary services, medication management, and resident rights show persistent problems across surveys, with recurring issues in food safety, drug labeling, and care planning. While the facility reports correcting deficiencies, the repeated violations in core care areas suggest ongoing quality challenges that families should carefully consider.

Apr 24, 2026Complaint
1
0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Jan 13, 2026Routine
29
0006Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct risk assessment and an All-Hazards approach.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0552Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Ensure that residents are fully informed and understand their health status, care and treatments.

0554Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0604Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

0605Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

0628Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0693Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0698Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0802Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

0803Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0804Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0805Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

0810Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Provide special eating equipment and utensils for residents who need them and appropriate assistance.

0838Potential for harm · IsolatedCorrected

Administration Deficiencies

Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0849Potential for harm · IsolatedCorrected

Administration Deficiencies

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0345Potential for harm · IsolatedCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0004Minimal · WidespreadCorrected

Emergency Preparedness Deficiencies

Develop and maintain an Emergency Preparedness Program (EP).

0353Minimal · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0558Minimal · PatternCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0583Minimal · PatternCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

0695Minimal · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0761Minimal · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Jan 13, 2026Complaint
1
0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Nov 25, 2025Complaint
1
0695Minimal · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

Apr 10, 2025Complaint
1
0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Feb 12, 2025Complaint
2
0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Fountain Valley Post Acute

Organization Type

for profit

Chain Affiliation

Chain Name

Pacs Group

Chain Size

280 facilities nationwide

Chain avg rating: 2.9/5 · Rank 69 of 260

Ownership & Management

Key personnel

Nielsen, ChadW-2 Managing EmployeeApt, FrederickOfficer / DirectorJergensen, JoshuaOfficer / DirectorMitchell, JohnOfficer / DirectorNielsen, ChadManager
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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