Briarfield at Ashley Circle
Strong Medicare quality ratings; families often praise dedicated individual nursing and aide staff. Still worth an in-person visit.
based on 20 Google reviews

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What this means for your family
While some families report excellent, compassionate care, the facility has a recurring pattern of complaints regarding staffing levels and hygiene. We strongly recommend visiting during off-hours or weekends to observe the environment firsthand and asking management specifically how they address call-light response times.
Google Reviews
Google Reviews
20 reviews on Google“Briarfield at Ashley Circle receives highly polarized feedback, with some families praising the compassionate care and specific staff members, while others report severe neglect and poor facility conditions. Common criticisms focus on inadequate staffing, poor food quality, and hygiene issues, while positive reviews highlight individual staff members who provided dedicated support during difficult times.”
Quality Themes
Tap a score for detailsStrengths
- Dedicated individual nursing and aide staff
- Effective rehabilitation therapy team
- Responsive communication for some families
Concerns
- Inadequate staffing leading to neglect and slow response times (mentioned by 6 reviewers)
- Poor food quality and lack of healthy options (mentioned by 4 reviewers)
- Unsanitary conditions including urine odors and mildew (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 21 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1With the current staffing levels, how do you ensure that residents receive timely assistance when they press their call lights?
- 2I noticed some feedback regarding the dining experience; what steps are you taking to improve the variety and nutritional quality of the meals served?
- 3Could you walk me through your daily cleaning schedule and how you maintain a fresh, sanitary environment throughout the facility?
- 4Given the importance of consistent communication, what is the best way for our family to stay updated on our loved one’s care and medication management?
- 5What specific activities or social programs are currently in place to keep residents engaged and active throughout the day?
- 6How does your nursing team coordinate with the rehabilitation staff to ensure a seamless transition for residents needing medical recovery?
Personalized based on this facility's data
Key Review Excerpts
“The staff, nurses, and the aids where great.Special shout out to Sam. Excellent aid.”
“When I first entered the urine smell hits you. This is the first clue residents are not being cared for in a timely matter.”
“Any time there was a concern with my mom they called me immediately, I would highly recomend this place to anyone for their loved ones.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
9
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows recurring problems with fire safety systems and infrastructure across multiple years, with repeated deficiencies in fire alarms, sprinkler systems, and emergency equipment appearing in 2020, 2023, and 2025 surveys. Families filed complaints about administration and resident rights issues. While all violations have correction dates, the pattern of recurring fire safety problems and ongoing safety concerns in the most recent 2025 survey suggest persistent operational challenges that warrant careful consideration.
Sep 25, 2025Routine6
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Dec 9, 2023Complaint1
Administration Deficiencies
Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
Jul 21, 2023Complaint1
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Mar 2, 2023Routine5
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Feb 6, 2020Routine10
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Ownership & Operations
Who Operates This Facility
Briarfield at Ashley Circle
for profit
Ownership & Management
Owners
Reese, Diane
Owner
Reese, Edward
Owner
Reese, Diane
Owner (parent company)
Reese, Edward
Owner (parent company)
Key personnel
Contact
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
20 reviews from families & visitors
Official Website
Visit briarfield.net
Medicare data downloads
Original nursing home datasets
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