Aventura at Humility House
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 28 Google reviews
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What this means for your family
While the facility has a strong reputation for physical therapy and rehab success, the recent increase in negative feedback regarding administrative responsiveness and medication safety is concerning. I recommend scheduling an unannounced visit to observe staff-to-resident ratios and asking specifically how they handle medication administration and billing inquiries before committing.
Google Reviews
Google Reviews
28 reviews on Google“Aventura at Humility House receives polarized feedback, with some families praising the facility for successful rehabilitation outcomes and a clean, home-like environment. However, other reviewers raise serious concerns regarding administrative incompetence, medication management errors, and poor communication. Potential families should be aware of inconsistent experiences ranging from highly attentive care to reports of neglect and billing issues.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical therapy and rehabilitation services
- Clean and well-maintained facility environment
- Friendly and caring nursing staff
- Positive outcomes for short-term rehab patients
Concerns
- Medication management errors and missed doses (mentioned by 2 reviewers)
- Poor administrative communication and billing issues (mentioned by 2 reviewers)
- Inadequate resident supervision leading to falls (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 28 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1With the facility having 70 residents, what specific protocols are in place to ensure consistent supervision and prevent fall-related incidents?
- 2Could you walk me through your current medication administration process to ensure accuracy and timely delivery for residents?
- 3I noticed some feedback regarding administrative communication; what is the best way for family members to stay updated on billing or care plan changes?
- 4Given the strong reputation of your physical therapy and rehabilitation team, how do you integrate those services into the daily routine for long-term residents?
- 5What kind of daily social activities or engagement programs do you offer to help residents feel connected and active within the community?
- 6How does your nursing team coordinate with primary care physicians to manage medical needs and respond to urgent health concerns?
Personalized based on this facility's data
Key Review Excerpts
“He has been here in Humility House for the last 6 weeks and will be going home this weekend walking!!! This has been the best experience! The fantastic nurses, caring aids, outstanding physical therapists and helpful executive staff.”
“My mother in law is in the Alzheimer's end and is very well taken care of. My father in law is in the assisted living and is very happy there; he loves the staff. The place is very clean, the grounds are beautiful.”
“The worst place ever. My mom was worse off here then on her own. They hoard her medicine that she takes three times a day. She's lucky if she gets it once a day.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
3
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents on antipsychotic medication
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed 14 complaints triggering federal investigations, with persistent problems in medication management, care planning, and infection control. Recent issues include uncorrected problems with resident rights and food quality, while medication error rates have been cited multiple times across different surveys. Though most deficiencies show correction dates, the pattern of repeated violations and ongoing complaint-driven investigations suggests systemic care quality concerns that families should carefully investigate.
Jan 22, 2026Complaint2
Resident Rights Deficiencies
Honor the resident's right to organize and participate in resident/family groups in the facility.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Aug 15, 2025Complaint1
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Apr 3, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Apr 3, 2025Routine4
Administration Deficiencies
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Egress Deficiencies
Have exits that are accessible at all times.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Aug 14, 2024Complaint3
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Feb 22, 2024Complaint4
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Ownership & Operations
Who Operates This Facility
Aventura at Humility House
for profit
Chain Affiliation
Aventura Health Group
12 facilities nationwide
Chain avg rating: 1.8/5 · Rank 3 of 11 (Best)
Ownership & Management
Owners
Awesome Healthcare Assets LLC
Owner · Organization
Eom Health Care Holdings LLC
Owner · Organization
Syhehe Dotoa Trust
Owner (parent company) · Organization
White Horse Family Trust
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
28 reviews from families & visitors
Official Website
Visit aventuraathumilityhouse.com
Medicare data downloads
Original nursing home datasets
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