Bria of Woodriver
On Medicare Special Focus status, a serious quality warning. Visit in person and ask tough questions before deciding.
based on 59 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Special Focus Facility (under heightened CMS scrutiny)
- Abuse citation on record
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (18 vs median 11.0)
- High staff turnover (76%)
Bottom 25% in IL · Below recommended RN staffing · Above average staffing · Very high staff turnover · Worst in BRIA HEALTH SERVICES chain · $133,325 in fines · Special Focus Facility (CMS) · Abuse citation
What this means for your family
While the facility offers strong physical therapy and engaging community activities, the recurring reports of medication errors and hygiene neglect are critical red flags. We strongly advise families to visit in person, specifically checking the cleanliness of resident rooms and asking for a detailed plan on how medication administration is verified and documented.
Google Reviews
Google Reviews
59 reviews on Google“BRIA of Woodriver receives highly polarized reviews, with some families praising the physical therapy team and community engagement, while others report severe concerns regarding neglect, hygiene, and medication management. While some visitors note recent renovations and friendly staff, a significant number of reviewers allege dangerous lapses in basic care, including failure to provide medication and poor sanitary conditions. Prospective families should approach with caution and conduct thorough in-person visits to verify the current standard of care.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical therapy programs
- Engaging community events and activities
- Newly renovated facility areas
- Some staff members described as attentive and caring
Concerns
- Medication errors and failure to administer prescribed drugs (mentioned by 6 reviewers)
- Neglect regarding hygiene, bedsores, and soiled bedding (mentioned by 7 reviewers)
- Understaffing leading to slow response times and lack of assistance (mentioned by 5 reviewers)
- Poor food quality and inappropriate dietary management (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 63 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given that some families have expressed concerns about medication administration, could you walk me through your specific protocols for ensuring residents receive the correct dosages on time?
- 2I noticed the facility has recently undergone renovations; how are you working to ensure that the standard of hygiene and cleanliness in resident rooms matches these physical improvements?
- 3With your current staffing levels, what is the average response time for a call light, and how do you ensure that residents receive timely assistance with personal care and hygiene needs?
- 4I understand you host a variety of community events; could you tell me more about the most popular activities and how you encourage residents to participate in them?
- 5Regarding dietary management, how do you handle specific nutritional requirements, and what steps are you taking to improve the overall quality and variety of the meals served?
- 6I see that you actively respond to feedback online; how do you use that input from families to make concrete changes to the daily care experience here?
Personalized based on this facility's data
Key Review Excerpts
“My grandmother stayed at Bria of Wood River for short-term therapy after her knee surgery and returned home within four weeks stronger and more confident than ever.”
“The office manager called me right when he passed asking me what to do with his body on Christmas day. The social worker there, told me for a month they were mailing me his belongings which included my phone, and it never showed up.”
“My mom was neglected and mistreated , she was abused by several mean staff . In the week she was there , she got bedsores , one bath and rarely a diaper change !”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
7
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for the flu
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents whose walking got worse
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows concerning patterns with families filing numerous complaints leading to 42 out of 62 total deficiencies. The most recurring problems involve safety hazards and accident prevention, medication management and pharmacy services, and wound care including pressure sores. While all violations show correction dates, the repeated nature of issues across multiple surveys—particularly safety concerns appearing in 2022, 2024, 2025, and 2026—suggests persistent care quality challenges that families should carefully evaluate.
Feb 13, 2026Routine11
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Feb 13, 2026Complaint1
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Jan 22, 2026Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nov 20, 2025Complaint3
Resident Assessment and Care Planning Deficiencies
Provide care by qualified persons according to each resident's written plan of care.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Oct 3, 2025Complaint4
Resident Assessment and Care Planning Deficiencies
Provide care by qualified persons according to each resident's written plan of care.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
May 28, 2025Complaint1
Resident Rights Deficiencies
Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
Federal Penalties
Fine
Jan 22, 2026
$70,755
Fine
Oct 3, 2025
$283,460
Payment Denial
Oct 3, 2025
21-day denial
Fine
May 13, 2025
$31,603
Fine
Mar 4, 2025
$47,824
Payment Denial
Nov 15, 2023
12-day denial
Fine
Nov 15, 2023
$12,048
Fine
Aug 1, 2023
$24,833
Ownership & Operations
Who Operates This Facility
Bria of Woodriver
for profit
Chain Affiliation
Bria Health Services
15 facilities nationwide
Chain avg rating: 1.2/5 · Rank 4 of 15 (Worst)
Ownership & Management
Owners
Forge Gp LLC
Owner · Organization
Weinfeld, Avrum
Owner
Weiss, Daniel
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
59 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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