Berkeley Square Retirement Cen
Strong Medicare quality ratings; families often praise beautiful, well-maintained grounds and facilities. Still worth an in-person visit.
based on 23 Google reviews
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What this means for your family
Berkeley Square offers an excellent environment for independent living and short-term rehab, with high praise for their amenities and sales team. However, families considering long-term nursing care should be cautious; please conduct a thorough tour of the nursing wing and ask specific questions about staffing ratios and call-light response protocols.
Google Reviews
Google Reviews
23 reviews on Google“Berkeley Square Retirement Center receives highly polarized feedback, with a clear divide between residents in independent living and those requiring higher levels of nursing or rehab care. While independent living residents frequently praise the beautiful grounds, amenities, and seamless move-in process, families of nursing care patients have reported serious concerns regarding hygiene, staffing levels, and inconsistent medication management.”
Quality Themes
Tap a score for detailsStrengths
- Beautiful, well-maintained grounds and facilities
- Responsive and helpful move-in/sales team
- Extensive amenities and activity programming
- Effective short-term rehab therapy
Concerns
- Slow response times for call lights and assistance (mentioned by 2 reviewers)
- Inconsistent medication management (mentioned by 2 reviewers)
- Poor hygiene and patient care standards (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 26 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1The grounds here look absolutely beautiful; could you tell us more about the different outdoor spaces available for residents to enjoy?
- 2We noticed your team is very active in responding to feedback; how do you use resident and family input to improve daily care?
- 3What specific steps are in place to ensure medication is administered accurately and on schedule every day?
- 4Could you describe the process for how staff members respond to call lights, especially during the night shifts?
- 5With the great activity programming mentioned, what are some of the favorite social events or outings that residents participate in?
- 6How does the nursing team handle medical emergencies or sudden changes in a resident's health condition?
Personalized based on this facility's data
Key Review Excerpts
“The nursing care is outstanding. The nursing staff is compassionate and competent.”
“I can't thank you enough for getting my strength and mobility back. I was told that I came a long ways from when I first arrived.”
“They had my mother sitting in her own feces for 2 hours! This is inhumane! The food here is not edible.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 14 measures
7
measures
5
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents who lost too much weight
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Berkeley Square shows a pattern of safety system deficiencies, with repeated issues in fire safety equipment and sprinkler systems across multiple surveys. The facility also had recurring problems with food safety and medication labeling. Most concerning, a family complaint in 2024 led to findings of inadequate pressure ulcer care. While all deficiencies were reportedly corrected, the recurring safety violations suggest ongoing maintenance challenges that families should inquire about during visits.
Sep 16, 2024Complaint1
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Aug 4, 2022Routine4
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Aug 8, 2019Routine4
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Jul 19, 2018Routine2
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Ownership & Operations
Who Operates This Facility
Berkeley Square Retirement Cen
nonprofit
Ownership & Management
Owners
Community First Solutions
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
23 reviews from families & visitors
Official Website
Visit cfsseniorliving.org
Medicare data downloads
Original nursing home datasets
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