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A middle-range Medicare rating. Review each component and visit in person before deciding.
based on 43 Google reviews
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Jamestowne Rehabilitation has a middle-range Medicare overall rating. Strengths include effective and professional physical therapy team. Some reviewers note concerns about chronic understaffing leading to long wait times for call buttons (mentioned by 5 reviewers). Review the health-inspection, staffing, and quality-measure components separately, then visit in person.
Jamestowne Rehabilitation receives highly polarized feedback, with many reviewers praising the facility's physical appearance and the effectiveness of its physical therapy team. However, significant concerns regarding chronic understaffing, slow response times to call buttons, and serious lapses in medical oversight and basic patient care are frequently cited by families of former residents.
Quality Themes
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Concerns
Rating Trends
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Distribution · 49 analyzed
This facility actively engages with reviewer feedback.
Personalized based on this facility's data
Key Review Excerpts
“The therapists truly care and do an awesome job to help the patients achieve their goals. The food is great and they go above and beyond.”
“Had to ask for a walker and raised toilet seat although it is apparent my mother has mobility issues. Wait time for bathroom/needs vary greatly also from upward of 20 minutes to answer a call button.”
“My grandfather was doing great at this facility until he had a severe mental status change and the staff & nurses allowed him to sit in a recliner and die for 3 days.”
This facility meets both EveryPlace staffing reference benchmarks. Higher staffing is generally associated with stronger day-to-day care.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 3 measures
2
measures
1
measures
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
All 21 deficiencies across three surveys have been corrected by the facility, indicating responsiveness to identified issues. The most recurring problems involved fire safety systems, medication management, and infection control. While medication errors and infection control issues appeared in multiple surveys, the facility addressed each violation with correction dates. The recent 2024 survey identified concerns with pain management, dietary services, and medical care delivery, but these too have correction plans in place.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Federal Penalties
Payment Denial
Nov 4, 2024
15-day denial
Jamestowne Rehabilitation
nonprofit
Owners
Community First Solutions
Owner · Organization
Key personnel
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Medicare Care Compare
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Google Reviews
43 reviews from families & visitors
Official Website
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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