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Strong Medicare quality ratings; public reviewers often praise effective physical and occupational therapy. Still worth an in-person visit.
based on 129 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
No Medicare penalties on record
Bella Terra Lombard has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: effective physical and occupational therapy and professional and compassionate nursing staff on select units. Review the component ratings and current source records before deciding.
Bella Terra Lombard receives highly polarized feedback, with many families praising the rehabilitation therapy team for helping loved ones regain mobility, while others report severe neglect and systemic staffing issues. Critical concerns consistently highlight poor hygiene, slow response times to call lights, and a lack of communication from administration regarding medical incidents or facility outbreaks. Families considering this facility should be aware that experiences appear to vary significantly based on the specific unit and shift.
Quality Themes
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Concerns
Rating Trends
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Distribution · 136 analyzed
This facility actively engages with reviewer feedback.
Personalized based on this facility's data
Key Review Excerpts
“My Fiancé mother was there, he's very Happy finding the place. Nurses, Nurses assistants and the rest of the staff were on point...shout out to the rehabilitation crew, for you all I'm grateful for your team. Because of you my soon to be Mother in Law is able to walk again.”
“The first 2 years that my friend was here was acceptable. Then she was abused by a CNA recently. The state is doing an investigation, the CNA was dismissed, but management has retaliated against my friend, the victim of the abusive CNA.”
“My great Aunt was a patient here and received horrible care. She was given the incorrect medication, she fell the family was not notified until a day later . The staff repeatedly forgot to place the bed alarm back on her bed.”
Total nursing hours are below the EveryPlace reference benchmark, though RN coverage meets its reference level. Ask how aides are staffed for daily tasks such as bathing and mobility.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
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Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents who lost too much weight
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Bella Terra Lombard shows concerning patterns with 39 deficiencies across 12 surveys, including 11 complaint-triggered violations where families filed reports. Recurring issues involve daily care assistance, accident prevention, and medication management, with violations continuing into 2024-2026. While the facility corrects cited problems, the persistent nature of complaints about basic care assistance and safety supervision suggests ongoing quality concerns families should carefully evaluate before placement.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Bella Terra Lombard
for profit
Legacy Healthcare
89 facilities nationwide
Chain avg rating: 3.0/5 · Rank 52 of 89
Owners
Doros Generation Trust U/a/d 1/3/12
Owner · Organization
Gpn Family Trust U/a/d 4/28/08
Owner · Organization
Garden, Daniel
Owner
Ninio, Mordechay
Owner
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
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Google Reviews
129 reviews from families & visitors
Official Website
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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