Bella Terra Bloomingdale
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 80 Google reviews
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What this means for your family
While the facility has a strong reputation for physical therapy and rehab outcomes, the recent trend of reviews indicates significant instability in daily care. Families should be extremely cautious and perform unannounced visits, specifically monitoring response times to call lights and the cleanliness of the resident's room, as these are the most frequently cited points of failure.
Google Reviews
Google Reviews
80 reviews on Google“Bella Terra Bloomingdale receives highly polarized feedback, with many families praising the physical therapy team for successful recoveries, while others report severe neglect and staffing shortages. Critics frequently cite unresponsiveness to call lights, poor hygiene, and unprofessional conduct, particularly since the facility transitioned from Lexington to Bella Terra. Prospective families should be aware that while some residents experience excellent rehab outcomes, there is a consistent pattern of complaints regarding basic care and communication.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical and occupational therapy
- Professional and caring individual staff members
- Successful post-surgery rehabilitation outcomes
- Cleanliness in specific areas
Concerns
- Unresponsive to call lights and patient requests (mentioned by 9 reviewers)
- Understaffing leading to neglect (hygiene/incontinence care) (mentioned by 7 reviewers)
- Poor communication with family members (mentioned by 4 reviewers)
- Inconsistent medication management (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 85 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1We've heard great things about your physical and occupational therapy programs; could you tell us more about how those services help residents recover after surgery?
- 2How does the nursing team ensure that call lights are answered promptly and that every resident's personal care needs are met throughout the shift?
- 3What specific steps are in place to ensure medication management is consistent and error-free for all residents?
- 4How do you maintain regular and clear communication with family members regarding updates on their loved one's health and well-being?
- 5Can you describe what a typical day looks like for residents, including meal times and scheduled social activities?
- 6In the event of a medical emergency after hours, what is the protocol for contacting the physician and notifying the family?
Personalized based on this facility's data
Key Review Excerpts
“My father has dementia and aggravated Alzheimer’s. He had a few outbursts and they handled him very well. I would highly suggest using this rehab center.”
“I’ve been through 4 other nursing homes within the past year, and coming to Bella terra was the most rejuvenating experience I have had. They go above and beyond to see that your needs are taken care of.”
“They’ll put about 5-10 patients in their wheelchairs outside the nursing station so the staff doesn’t have to be inconvenienced coming to the patients room.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
3
measures
4
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Bella Terra Bloomingdale has concerning patterns of repeated safety violations and care deficiencies, with families filing 19 complaints triggering federal inspections. The facility shows persistent problems with accident prevention, medication management, and daily care assistance that have occurred multiple times across surveys from 2023-2025. While the facility corrects issues when cited, the recurring nature of safety hazards and care problems suggests ongoing operational challenges families should carefully consider.
Mar 26, 2026Complaint1
Administration Deficiencies
Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.
Aug 4, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jul 15, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
May 22, 2025Complaint3
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Feb 28, 2025Routine11
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Services Deficiencies
Install properly constructed and protected linen or trash chutes.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Feb 28, 2025Complaint1
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Federal Penalties
Fine
Aug 4, 2025
$15,935
Fine
Jul 15, 2023
$10,384
Ownership & Operations
Who Operates This Facility
Bella Terra Bloomingdale
for profit
Chain Affiliation
Legacy Healthcare
89 facilities nationwide
Chain avg rating: 3.0/5 · Rank 51 of 89
Ownership & Management
Owners
Doros Generation Trust U/a/d 1/3/12
Owner · Organization
Gpn Fam Tr Ua 04282008
Owner · Organization
Garden, Daniel
Owner
Ninio, Mordechay
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
80 reviews from families & visitors
Official Website
Visit bellaterrabloomingdale.com
Medicare data downloads
Original nursing home datasets
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