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Strong Medicare quality ratings; public reviewers often praise exceptional individual nursing care (specifically kasia). Still worth an in-person visit.
based on 67 Google reviews
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Alden Valley Ridge Rehab & Hcc has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: exceptional individual nursing care (specifically kasia) and effective physical therapy programs. Review the component ratings and current source records before deciding.
Alden Valley Ridge Rehab & HCC receives highly polarized feedback, with many families praising specific nursing staff for their dedication while others report severe neglect and systemic understaffing. While some residents experience excellent rehabilitation and compassionate care, numerous reviewers describe significant issues with hygiene, slow response times, and poor food quality. Families should be aware that experiences appear to vary greatly depending on the specific unit and staff members involved.
Quality Themes
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Concerns
Rating Trends
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Distribution · 71 analyzed
This facility actively engages with reviewer feedback.
Personalized based on this facility's data
Key Review Excerpts
“Kasia, RN best nurse by far here at Alden Valley Ridge. She should be training the other nurses, on how to be a compassionate nurse.”
“My husband was terminally ill and I cannot thank them enough for the care and compassion shown both he and I. They made a very stressful time easier.”
“The staff is rude and has no regard for resident input, opinion or requests often walking away when a resident is talking to them. This is not limited to the CNA’s who are very short staffed but make sure to let the residents know.”
Total nursing hours are below the EveryPlace reference benchmark, though RN coverage meets its reference level. Ask how aides are staffed for daily tasks such as bathing and mobility.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
15
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents needing more daily help over time
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility has recurring problems with infection control, accident prevention, and daily care assistance that persist across multiple surveys, indicating ongoing quality concerns. Families have filed complaints that triggered inspections, including issues with abuse reporting and physician oversight. While all deficiencies show correction dates, the repeated problems in key care areas suggest systemic challenges that may affect resident safety and quality of life.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Smoke Deficiencies
Provide properly protected cooking facilities.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Alden Valley Ridge Rehab & Hcc
for profit
The Alden Network
27 facilities nationwide
Chain avg rating: 2.4/5 · Rank 6 of 27
Owners
The Alden Group, Ltd.
Owner · Organization
Audra Elisco Grantor Tr Dated 11/02/2004
Owner (parent company) · Organization
Lauren Magnusson Grantor Tr Dated 11/02/2004
Owner (parent company) · Organization
Randi Schullo Grantor Tr Dated 11/02/2004
Owner (parent company) · Organization
Elisco, Arin
Owner (parent company)
Elisco, Charles
Owner (parent company)
Magnusson, Garrett
Owner (parent company)
Magnusson, Paige
Owner (parent company)
Schullo, Joseph
Owner (parent company)
Schullo, Nicole
Owner (parent company)
Schullo, Randi
Owner (parent company)
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
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Google Reviews
67 reviews from families & visitors
Official Website
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Original nursing home datasets
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