Beaconshire Nursing Centre
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 46 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (10 vs median 8.0)
Bottom 25% in MI · Critically understaffed (RN) · Significantly below average staffing · $33,243 in fines
What this means for your family
Given the severe and recurring reports of resident abuse, theft, and neglect in recent years, we strongly advise families to exercise extreme caution. If you are considering this facility, you must conduct an unannounced visit and speak directly with current residents and their families to verify the quality of care, as the recent trend of reviews is deeply concerning.
Google Reviews
Google Reviews
46 reviews on Google“Beaconshire Nursing Centre presents a highly polarized experience, with a significant cluster of positive reviews from 2020 contrasting sharply with serious allegations of neglect, theft, and physical abuse in more recent years. Families should be aware of recurring reports regarding poor facility maintenance, missing personal belongings, and inadequate medical or rehabilitative care.”
Quality Themes
Tap a score for detailsStrengths
- Dedicated nursing staff (noted in older reviews)
- Effective physical therapy department
- Homelike environment with outdoor patio space
Concerns
- Theft of personal belongings and clothing (mentioned by 2 reviewers)
- Unsanitary facility conditions and lack of cleanliness (mentioned by 4 reviewers)
- Physical abuse or assault of residents (mentioned by 2 reviewers)
- Neglect regarding medical equipment and therapy needs (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 46 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1I noticed the facility has a lovely outdoor patio space; how do you encourage residents to utilize this area for daily socialization and activities?
- 2Given the importance of maintaining a comfortable living environment, could you walk me through your daily cleaning protocols and how you ensure resident rooms remain sanitary?
- 3I see that you have a dedicated physical therapy department; how do you coordinate with the therapy team to ensure residents receive consistent care and that their medical equipment is properly maintained?
- 4We want to ensure our loved one's personal items are safe; what specific security measures or inventory systems do you have in place to prevent the loss of clothing or personal belongings?
- 5I noticed your team has engaged with feedback online; how do you typically communicate with families to resolve concerns and keep them updated on their loved one's well-being?
- 6With the current staffing levels, how do you ensure that every resident receives timely assistance and attentive care throughout the day and night?
Personalized based on this facility's data
Key Review Excerpts
“I have had problems with theft of money, clothes, food etc from my loved one. All I can say is visit regularly, let your presence be known, & make the staff aware that you know Wth is going on.”
“My loved one was here for 3 months in that little amount of time he was assaulted twice. Once was by an employee and another by another patient.”
“I am a 35 year old woman paralyzed from the chest down. They refuse to do any kind of therapy to stop my legs and ankles from contracting. I've lost 50% range of motion.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
8
measures
3
measures
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents with pressure sores (bedsores)
Residents needing more daily help over time
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Beaconshire has concerning patterns with families filing complaints about safety hazards, abuse protection, and facility cleanliness repeatedly across multiple years. The facility consistently struggles with fire safety systems, environmental cleanliness, and abuse reporting protocols, with the same issues recurring in 2022, 2023, and 2025 despite reported corrections. While all deficiencies show correction dates, the persistent pattern of similar violations suggests systemic problems that warrant careful consideration before placement.
Nov 21, 2025Complaint3
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Sep 16, 2025Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jun 5, 2025Complaint2
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Jan 29, 2025Routine31
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Keep all essential equipment working safely.
Emergency Preparedness Deficiencies
List the names and contact information of those in the facility.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental Deficiencies
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Jan 22, 2025Complaint3
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Aug 8, 2024Complaint3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Federal Penalties
Fine
Jan 22, 2025
$17,644
Payment Denial
Jan 22, 2025
57-day denial
Payment Denial
Jun 21, 2024
10-day denial
Payment Denial
Dec 6, 2023
9-day denial
Fine
Aug 7, 2023
$2,117
Fine
Jul 17, 2023
$4,233
Ownership & Operations
Who Operates This Facility
Beaconshire Nursing Centre
for profit
Ownership & Management
Owners
Patel, Amee
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
46 reviews from families & visitors
Official Website
Visit beaconshirenc.com
Medicare data downloads
Original nursing home datasets
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