A middle-range Medicare rating. Review each component and visit in person before deciding.
based on 138 Google reviews

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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
Lahser Hills Care Centre has a middle-range Medicare overall rating. Strengths include highly engaging activities and life enrichment program. Some reviewers note concerns about neglect of basic hygiene (patients left in soiled linens/feces) (mentioned by 9 reviewers). Review the health-inspection, staffing, and quality-measure components separately, then visit in person.
Lahser Hills Care Centre receives highly polarized reviews, with many families praising the vibrant activities program and specific staff members, while others report severe concerns regarding patient neglect and hygiene. While some visitors describe a clean, welcoming environment with attentive care, a recurring pattern of negative feedback highlights issues with night-shift responsiveness, cleanliness, and basic patient care standards.
Quality Themes
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Concerns
Rating Trends
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Distribution · 145 analyzed
This facility actively engages with reviewer feedback.
Personalized based on this facility's data
Key Review Excerpts
“The activity director (Maureen aka Cookie) is amazing! This is truly her passion and purpose in life. She loves doing nice things for the staff and the residents.”
“I have pictures of feces just sitting on her feeding table, they put her lock down an she wasn't being feed regularly.”
“The nursing team took care of me with compassion and made sure my needs was met. The housekeepig department kept my room and the facility cleaned.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
3
measures
1
measures
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Lahser Hills has concerning patterns with 19 complaint-triggered deficiencies, indicating families have repeatedly filed reports about problems. The facility struggles most with pressure ulcer care, medication management, and resident rights, with pressure ulcer issues recurring across multiple surveys from 2023 through 2025. While all deficiencies show correction dates, the persistent nature of core care problems suggests ongoing challenges.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Emergency Preparedness Deficiencies
Develop Emergency Preparedness policies and procedures.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Federal Penalties
Payment Denial
Dec 30, 2024
6-day denial
Fine
Sep 7, 2023
$14,898
Payment Denial
Sep 7, 2023
16-day denial
Lahser Hills Care Centre
for profit
Nexcare Health Systems
20 facilities nationwide
Chain avg rating: 3.6/5 · Rank 18 of 20
Owners
Nexcare Holdings, LLC
Owner · Organization
Key personnel
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Medicare Care Compare
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Google Reviews
138 reviews from families & visitors
Official Website
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Medicare data downloads
Original nursing home datasets
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