The Orchards at Redford Village
Limited public data on The Orchards at Redford Village. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 112 Google reviews
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What this means for your family
While some families report positive experiences with individual staff members and the rehab team, the frequency of reports regarding medical neglect and poor communication is alarming. If you consider this facility, we strongly recommend conducting an unannounced visit, checking the most recent state inspection reports, and asking specifically how they ensure 24/7 responsiveness to patient call lights.
Google Reviews
Google Reviews
112 reviews on Google“The Orchards at Redford Village receives highly polarized feedback, with many families reporting severe concerns regarding medical neglect, poor communication, and understaffing. While some reviewers praise specific staff members and the facility's physical appearance, a significant number of reports detail life-threatening lapses in care, including unaddressed infections, medication errors, and failure to respond to basic patient needs. Prospective families should approach this facility with extreme caution due to the consistent pattern of serious allegations.”
Quality Themes
Tap a score for detailsStrengths
- Helpful and professional admissions/social work staff
- Attractive building and well-maintained courtyard
- Some individual nurses and CNAs provide compassionate care
- Effective physical therapy team
Concerns
- Severe medical neglect and lack of responsiveness to patient distress (mentioned by 14 reviewers)
- Poor communication and inability to reach staff by phone (mentioned by 8 reviewers)
- Understaffing leading to hygiene issues and missed meals (mentioned by 7 reviewers)
- Medication management errors and delays (mentioned by 5 reviewers)
- Theft of patient personal property (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 144 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1I noticed the courtyard is beautiful; what kind of daily activities or social events do you host there to keep residents engaged?
- 2Given how busy the facility can be, what is the best way for family members to reach staff or get updates on their loved one's daily well-being?
- 3How does your team ensure that medication schedules are strictly followed and that residents receive their doses on time?
- 4What protocols do you have in place to ensure that residents are checked on regularly and that their personal belongings remain secure?
- 5During times when the facility is at full capacity, how do you ensure that every resident receives consistent assistance with meals and hygiene?
- 6If a resident experiences a sudden change in health or distress, what is the specific process for alerting family members and coordinating medical care?
Personalized based on this facility's data
Key Review Excerpts
“I reported them to LARA and they investigated and I received a 40 page report of violations. If we hadn’t decided to have them send our mom to emergency to have her checked out she probably would’ve died in their care.”
“The staff took me from feeling like I was dying, back to glorious life again. I want to first thank Dr. Hussain, and Nurse practitioner Vonnie for their sincere concerns for my healthcare.”
“My mom has been in The Orchards of Redford for 3 years. It has been great for my family. I have been to several other facilities and this one was great comparatively speaking.”
State Inspection History
State Inspections
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
Recent inspections have identified concerns regarding facility maintenance, including leaking toilets, stained ceiling tiles, and sanitary issues with wet towels. Additionally, past investigations have addressed serious allegations of resident physical abuse and improper food storage practices.
Jul 11, 2025Routine
Ceiling tiles in several areas throughout the building were stained; in one area, a tile was completely missing, leaving pipes visible.
The bathroom in Room #55 had wet towels on the floor around the toilet covered in dirty brown water.
The bathroom toilet in Room #55 was leaking from the base.
Mar 14, 2024Complaint
Found one package of grey, undated ground beef in a non-covered pan with blood, and 9 containers of expired milk.
Mar 11, 2024Complaint
Allegation that a resident was assaulted by an employee (investigation concluded violation was established, though specific rule citation for the physical act was not explicitly listed in the provided text snippet, the report confirms the violation was established).
Dec 21, 2023RoutineCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Redford Village Mi Wellness LLC
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
112 reviews from families & visitors
Official Website
Visit theorchardsmi.com
Medicare data downloads
Original nursing home datasets
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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