Beacon Rehabilitation and Nursing Center
Strong Medicare quality ratings; families often praise effective physical therapy programs. Still worth an in-person visit.
based on 132 Google reviews

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What this means for your family
While Beacon is frequently praised for its physical therapy and location, the recurring reports of neglect for bedbound residents and poor communication are critical red flags. If you choose this facility, ensure you have a plan for frequent, unscheduled visits to monitor your loved one's hygiene and medical care personally.
Google Reviews
Google Reviews
132 reviews on Google“Beacon Rehabilitation and Nursing Center receives polarized feedback, with many reviewers praising the compassionate staff, effective physical therapy programs, and the facility's scenic beachfront location. However, a significant number of families report serious concerns regarding neglect, poor hygiene, understaffing, and inadequate medical communication. Prospective families should weigh the positive reports of recovery against the recurring allegations of substandard care for bedbound or high-acuity residents.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical therapy programs
- Scenic beachfront location
- Friendly and attentive nursing staff
- Helpful admissions and social work team
Concerns
- Neglect and poor hygiene for bedbound residents (mentioned by 4 reviewers)
- Understaffing leading to slow response times (mentioned by 3 reviewers)
- Inadequate medical communication and oversight (mentioned by 3 reviewers)
- Poor food quality and limited dietary choices (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 135 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the facility's beautiful beachfront location, what specific outdoor activities or scenic opportunities are available for residents to enjoy on a regular basis?
- 2I noticed the staffing and health inspection ratings are currently at a 3/5; what specific steps is the leadership team taking to improve these metrics and ensure consistent care?
- 3For residents who are less mobile or bedbound, what is your specific protocol for ensuring regular repositioning, hygiene, and skin integrity checks throughout the day and night?
- 4When a resident has a change in condition, how do you ensure that family members are kept fully informed and involved in the medical decision-making process?
- 5I understand that response times can sometimes be a challenge in nursing facilities; what is your current system for monitoring call-light response times to ensure residents get help when they need it?
- 6Regarding the dining experience, how do you manage dietary preferences and nutritional oversight to ensure residents are receiving high-quality, appetizing meals that meet their specific health needs?
Personalized based on this facility's data
Key Review Excerpts
“The staff are the nicest people and Chris denallie is so nice and the people at the front desk are so nice and they treat you with respect and and some of the residents are kind too”
“The facility is visibly dirty with obvious water damage on the ceiling and walls. There were over 20 dead flys in the resident bathroom. The staff are forced to work double and triple shifts with regularly 1 CNA to over 10 patients.”
“Horrible, the staff are indifferent to the patient specially the bed bound, my friend never was cleaned up, she developed a wound in the middle of her glutes it opened I can see her tailbone.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
6
measures
4
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents vaccinated for the flu
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints that triggered investigations into abuse reporting and protection issues, which were corrected but signal serious concerns. The facility has recurring problems with fire safety systems, resident protection protocols, and care planning across multiple surveys from 2022 to 2024. While all deficiencies show correction dates, the pattern of safety and protection issues warrants careful consideration during any visit.
Jan 15, 2026Routine4
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Mar 14, 2024Complaint3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Feb 2, 2024Routine8
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Provide properly protected cooking facilities.
Resident Rights Deficiencies
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Feb 2, 2024Complaint1
Administration Deficiencies
Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.
Feb 4, 2022Routine9
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Emergency Preparedness Deficiencies
Address patient/client population and determine types of services needed.
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Federal Penalties
Fine
Feb 2, 2024
$8,512
Ownership & Operations
Who Operates This Facility
Beacon Rehabilitation and Nursing Center
for profit
Ownership & Management
Owners
Ostreicher, Sandra
Owner
Scheiner, Eliezer
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
132 reviews from families & visitors
Official Website
Visit beaconrnc.com
Medicare data downloads
Original nursing home datasets
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