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Assisted Living

Surfside Manor Home for Adults, LLC

Limited public data on Surfside Manor Home for Adults, LLC. Call, tour, and ask to meet current residents' families — your own impression matters most.

95-02 Rockaway Beach Boulevard, Rockaway Beach · Rockaway Beach, NY 11693200 bedsLicensed & Active
Source: NY DOH — view official record
Google rating
3.9/5

based on 11 Google reviews

5
4
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Surfside Manor Home for Adults, LLC Assisted Living in Rockaway Beach, NY — Street View
Street View

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What this means for your family

Residents consistently report a caring and supportive environment, making it a potentially good choice for those seeking a stable living situation. However, families should be aware of strict communication protocols and should clarify how urgent family messages are handled before moving in.

Google Reviews

Google Reviews

11 reviews on Google
Surfside Manor Home for Adults receives high praise from long-term residents who highlight the caring nature of the staff, specifically mentioning administrators like Kristina Piazza. However, the facility faces criticism regarding its communication policies, with family members reporting difficulty in relaying urgent information to residents due to strict contact list protocols.

Quality Themes

Tap a score for details
FoodN/AStaff9.0CleanN/AActivitiesN/AMedsN/AMemoryN/AComms2.0ValueN/A

Strengths

  • Caring and friendly staff
  • Supportive administrative leadership
  • Positive environment for long-term residents

Concerns

  • Rigid communication and contact list policies

Rating Trends

Tap a year to see what changed

2345.0'18(1)5.05.0'20(1)3.01.0'23(2)5.03.7'25(3)5.0'26(1)

Distribution · 12 analyzed

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0
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4

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1I noticed that the staff here are frequently praised for being so caring and friendly; how do you foster that supportive culture among your team?
  • 2Since communication is so vital for families, could you walk us through the best ways to stay updated on a resident's daily life and well-being?
  • 3With a community of 200 residents, how do you ensure that administrative policies remain flexible enough to accommodate individual family needs and contact preferences?
  • 4What does a typical social calendar look like for residents here, and how do you encourage participation in daily activities?
  • 5In the event of a medical concern or emergency, what is the standard protocol for notifying family members and coordinating with outside healthcare providers?
  • 6Given the positive feedback regarding your leadership team, how do you involve families in the ongoing care planning process for their loved ones?

Personalized based on this facility's data


Key Review Excerpts

I Thank God For Kristina Piazza She And All The Staff Are So Caring And Love And Care For Every Resident That Live,s At Surfside Manor

Long-term resident · 2026★★★★★

Surfside Manor is a Great place to live I've been living here for 5 beautiful years the Administrators and staff and aids are great Kristina Gregory and Martin are the best.

Long-term resident · 2025★★★★★

Tried contacting them regarding a loved one to inform them of a family member who had passed away. However, they would not give me any info or give my info for them to call me back.

Family member · 2023☆☆☆☆
Source: 11 Google reviews

State Inspection History

State Inspections

Source: NY Dept. of Health

20total
8deficiencies

Key Findings

8 violations from 20 inspections

Nov 25, 2025Complaint
485.12 (a) (1-2,4)

Personal allowances for supplemental se

487.11 (h) (11)

Environmental standards

487.11 (f) (19)

Environmental standards

487.11 (j) (1-3)

Environmental standards

487.11 (k) (13)

Environmental standards

487.12 (g)

Disaster and emergency planning

Apr 7, 2025Complaint
CleanReport

No deficiencies found during this inspection.

Nov 1, 2024Complaint
CleanReport

No deficiencies found during this inspection.

Aug 15, 2024Other
CleanReport

No deficiencies found during this inspection.

Jul 26, 2024Complaint
487.8 (d) (1-2)

Food service

May 1, 2024Complaint
CleanReport

No deficiencies found during this inspection.

Apr 16, 2024Complaint
CleanReport

No deficiencies found during this inspection.

Jan 22, 2024Complaint
CleanReport

No deficiencies found during this inspection.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Surfside Manor Home for Adults, LLC

Organization Type

for profit

Source: State licensing data

Contact

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References & Resources

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