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Nursing HomeMedicaid Investigative

Park Nursing Home

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

128 Beach 115th Street, Rockaway Park · Rockaway Park, NY 11694196 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
3.4/5

based on 58 Google reviews

5
4
3
2
1
Park Nursing Home Nursing Home in Rockaway Park, NY — Street View
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2/ 10
low Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low staffing rating (2/5 stars)
  • High RN turnover (60%)

Above average in NY · Below recommended RN staffing · $12,463 in fines · Very few deficiencies

Source: Medicare data

What this means for your family

While some visitors report positive interactions with staff during short visits, the recurring reports of unsanitary conditions and neglect are deeply concerning. We strongly advise families to conduct an unannounced visit during off-hours to verify the cleanliness and staffing levels for themselves before making a decision.

Google Reviews

Google Reviews

58 reviews on Google
Park Nursing Home receives highly polarized feedback, with some families praising the staff's kindness and professionalism, while others report severe concerns regarding hygiene, staffing levels, and patient neglect. Multiple reviewers have highlighted issues with facility cleanliness, including reports of strong odors and pests, as well as inconsistent care for residents' basic needs. Families considering this facility should be aware of the significant disparity between positive visitor experiences and reports of systemic neglect.

Quality Themes

Tap a score for details
Food2.0Staff5.0Clean1.0Activities6.0Meds1.0Memory2.0Comms4.0ValueN/A

Strengths

  • Friendly and professional front-line staff
  • Helpful social work and rehab team
  • Responsive to birthday celebrations and special requests

Concerns

  • Poor hygiene and sanitation (urine odors, pests, dirty linens) (mentioned by 6 reviewers)
  • Staff neglect and slow response times (mentioned by 5 reviewers)
  • Understaffing and staff distracted by phones (mentioned by 4 reviewers)
  • Medication management issues (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'16(2)'18(1)'20(2)'22(2)'24(11)'26(9)

Distribution · 59 analyzed

5
27
4
9
3
3
2
4
1
16

How They Respond to Reviews

17%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1We've heard wonderful things about how much the staff loves celebrating birthdays and special requests; how do you typically involve families in planning those celebrations?
  • 2What specific protocols do you have in place to ensure the dining areas and resident rooms are kept fresh and impeccably clean every day?
  • 3With the rehab and social work teams being such a strength here, how closely do they work together to help residents stay active and engaged in daily activities?
  • 4Could you walk us through your process for medication administration to ensure everything is tracked accurately and timely?
  • 5How do you manage staffing during busy shifts to ensure that call lights are answered quickly and that caregivers can focus fully on resident needs?
  • 6In the event of a medical emergency after hours, what is the immediate communication process between the nursing staff and our family?

Personalized based on this facility's data


Key Review Excerpts

I have my love one in this institution and have had words with supervisors about my love one being left on wet bed linens and soiled diapers. I have come to believe when I complained things changed for a short period and then the situation arises again.

Long-term resident's family · 2023★★☆☆☆

I visited my brother today at park nursingwhere he is recovering from serious injuries. During my visit I observed extremely unsanitary and unsafe conditions: filthy floors and bathrooms, a strong urine odor, and severely contaminated ice machines.

Long-term resident's family · 2025☆☆☆☆

Warm, yet highly professional staff from top to bottom. I felt so confident that my loved one would receive competent, compassionate care.

Long-term resident's family · 2024★★★★★
Source: 58 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.35hrs
47%
Registered nurses for medical care
Total Nursing
3.34hrs
82%
All nurses + aides combined
Staff Turnover
38%
Lower is better (< 30% = good)
RN Turnover
55%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 16 measures

Medicare Rating
1/ 5
Better Than Avg

5

measures

Worse Than Avg

7

measures

Mixed Results

4

measures

Long-Stay Residents
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility73.1%
Worse than Avg
Here
73.1%
US
93.4%
NY
91.3%
Queens
93.1%
😔

Residents with depression symptoms

↓ Lower is better
This Facility26.8%
Mixed vs Avgs
Here
26.8%
US
12.1%
NY
18.9%
Queens
28.3%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility5.8%
Better than Avg
Here
5.8%
US
14.4%
NY
14.8%
Queens
12.4%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility6.8%
Better than Avg
Here
6.8%
US
15.3%
NY
13.8%
Queens
11.4%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility22.3%
Worse than Avg
Here
22.3%
US
19.4%
NY
20.2%
Queens
14.3%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility17.5%
Mixed vs Avgs
Here
17.5%
US
19.5%
NY
13.3%
Queens
11.3%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility19.6%
Worse than Avg
Here
19.6%
US
79.8%
NY
78.8%
Queens
80.4%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility29.7%
Worse than Avg
Here
29.7%
US
81.8%
NY
77.0%
Queens
73.7%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility2.4%
Worse than Avg
Here
2.4%
US
1.6%
NY
1.2%
Queens
1.1%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

3deficiencies
2penalties
Well below state avg (7.6)
7 complaint-triggered
$12,463 in fines

Multiple families have filed complaints against this facility, triggering investigations that found serious deficiencies in abuse prevention and reporting, with the same reporting violation cited three separate times. The facility shows recurring problems with safety hazards, care planning, and maintaining a clean environment. While all violations have correction dates, the pattern of repeat issues in critical areas like abuse prevention raises concerns about sustained compliance.

Aug 26, 2025Routine
6
0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0908Potential for harm · PatternCorrected

Environmental Deficiencies

Keep all essential equipment working safely.

0761Potential for harm · PatternCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0925Potential for harm · IsolatedCorrected

Environmental Deficiencies

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

0293Potential for harm · IsolatedCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0923Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

May 9, 2024Complaint
5
0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0600Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0609Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0657Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0842Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Nov 2, 2023Routine
4
0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0225Potential for harm · IsolatedCorrected

Egress Deficiencies

Have stairways and smokeproof enclosures used as exits that meet safety requirements.

0741Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Nov 2, 2023Complaint
2
0602Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from the wrongful use of the resident's belongings or money.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Sep 22, 2021Routine
9
0732Potential for harm · WidespreadCorrected

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0679Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0211Potential for harm · IsolatedCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0293Potential for harm · IsolatedCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

Federal Penalties

Fine

May 9, 2024

$9,318

Fine

Jul 17, 2023

$3,145

Ownership & Operations

Who Operates This Facility

Owner / Operator

Park Nursing Home

Organization Type

for profit

Ownership & Management

Owners

Melnicke, Michael

Owner

99%

Key personnel

Melnicke, MichaelManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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