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Assisted Living Investigative

New Gloria's Manor Home for Adults

Reviewer concerns include poor communication with families (mentioned by 2 reviewers) — investigate before committing.

140 Beach 119th Street, Rockaway Park · Rockaway Park, NY 11694172 bedsLicensed & Active
Google rating
2.7/5

based on 18 Google reviews

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New Gloria's Manor Home for Adults Assisted Living in Rockaway Park, NY — Street View
Street View

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What this means for your family

While some families report positive experiences with the staff, there is a recurring pattern of poor communication and difficulty reaching the facility to check on residents. We strongly recommend visiting in person to observe staff responsiveness and asking for a direct contact plan for updates on your loved one's well-being.

Google Reviews

Google Reviews

18 reviews on Google
New Gloria's Manor Home for Adults receives highly polarized feedback, with a significant number of reviews lacking written context. Families who have provided feedback express frustration regarding poor communication and slow response times, while other reviewers offer brief, high-level praise for the staff and service.

Quality Themes

Tap a score for details
FoodN/AStaff5.0Clean1.0ActivitiesN/AMedsN/AMemoryN/AComms2.0ValueN/A

Strengths

  • Reported amazing service
  • Positive staff interactions

Concerns

  • Poor communication with families (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2342.8'17(4)5.03.0'19(3)1.01.7'21(3)3.05.0'23(2)2.3'24(3)

Distribution · 19 analyzed

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4
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8

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1With a community of 172 residents, what specific systems do you have in place to ensure families stay consistently updated on their loved one's well-being?
  • 2I noticed some feedback regarding the facility's environment; what is your current protocol for maintaining daily cleanliness and housekeeping standards in resident rooms?
  • 3How do you facilitate communication between the nursing staff and family members when there is a change in a resident's health status?
  • 4Since many families have praised the kindness of your staff, what opportunities do residents have to engage with them during daily activities and social events?
  • 5What is the facility's procedure for handling medical emergencies, and how quickly are family members typically notified in those situations?
  • 6Could you walk me through how you balance the needs of a larger resident population while still providing personalized attention to each individual?

Personalized based on this facility's data


Key Review Excerpts

Poor communication with residents’ family.

Family member · 2024☆☆☆☆

They took a long time to answer the phone regarding my father’s well-being.

Family member · 2022☆☆☆☆

Amazing service, and staff

Visitor/Family member · 2024★★★★★
Source: 18 Google reviews

Ownership & Operations

Who Operates This Facility

Owner / Operator

Gloria's Manor LLC

Organization Type

for profit

Source: State licensing data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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