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Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 91 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
This facility has areas of concern that warrant careful consideration. Registered Nurse hours are 73% of the EveryPlace reference benchmark; ask how RN coverage is allocated across shifts. The latest standard survey recorded 16 findings, above the CT average of 12.8. We recommend asking the administrator directly: "How are you addressing recent staffing shortfalls?" These are not reasons to panic, but they are reasons to ask tough questions and visit in person.
Beacon Brook Center for Health & Rehabilitation receives polarized feedback, with many recent visitors praising the facility's cleanliness, friendly staff, and improved entry systems. However, long-term concerns regarding inconsistent care, slow response times to call lights, and poor food quality persist among some families. While many find it a caring environment for their loved ones, others report significant issues with communication and neglect.
Quality Themes
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Concerns
Rating Trends
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Distribution · 96 analyzed
Personalized based on this facility's data
Key Review Excerpts
“The new Company has made good improvements to the food that they serve and I do like the new way to sign in and out. The entry way looks great, much more open, inviting and bright without the dark curtains.”
“My mom has been residing at Beacon Brook for a few years, and I have been consistently pleased with the care and treatment she has received. The staff truly make the place as comfortable and home-like as possible for her.”
“Unfortunately, my uncle needs to be here to recover from being hit by a bus. FORTUNATELY, he has nurses like Jamie and Steph! They are super kind, attentive and helpful.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
7
measures
2
measures
Residents vaccinated for the flu
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Beacon Brook Center has concerning patterns with frequent family complaints triggering 16 deficiencies, including recurring issues with protecting residents from abuse and neglect, accident prevention, and appropriate care delivery. The three most problematic areas are resident safety and accident prevention, protection from abuse/neglect, and care planning, with some issues persisting across multiple surveys from 2019 to present, though most have correction dates indicating the facility is addressing problems.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Quality of Life and Care Deficiencies
Provide or get specialized rehabilitative services as required for a resident.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Assessment and Care Planning Deficiencies
Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Federal Penalties
Fine
May 2, 2024
$16,801
Beacon Brook Center for Health & Rehabilitation
for profit
National Health Care Associates
43 facilities nationwide
Chain avg rating: 3.0/5 · Rank 40 of 43 (Lowest rating)
Owners
Mydert Holdings LLC
Owner · Organization
Zadun Holdings LLC
Owner · Organization
Cedar Hill Capital Associates LLC
Owner (parent company) · Organization
Ilana Ostreicher Family Trust
Owner (parent company) · Organization
Juniper Capital Associates LLC
Owner (parent company) · Organization
Marc Ephram Ostreicher Family Trust
Owner (parent company) · Organization
Oak Management Capital LLC
Owner (parent company) · Organization
Ysro Trust
Owner (parent company) · Organization
Ehrenfeld, Mindy
Owner (parent company)
Gilmartin, Thomas
Owner (parent company)
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
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Google Reviews
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Official Website
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