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Nursing Home

Bayshire San Dimas Post-Acute

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

1740 S San Dimas Ave, San Dimas, CA 9177345 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
4.6/5

based on 197 Google reviews

5
4
3
2
1

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What this means for your family

This facility is an excellent choice for families prioritizing high-quality rehabilitation and a clean, hotel-like environment. However, you should prepare for a premium price point and verify staffing levels for the skilled nursing wing, as some families have noted concerns regarding responsiveness during certain shifts.

Google Reviews

Google Reviews

197 reviews on Google
Families considering Bayshire San Dimas can expect a beautiful, clean, and well-maintained facility with highly praised rehabilitation and nursing staff. While many reviewers highlight exceptional physical therapy and a warm, hotel-like atmosphere, some concerns exist regarding high pricing and occasional issues with staffing levels and communication.

Quality Themes

Tap a score for details
Food9.0Staff9.0Clean10.0Activities8.0MedsN/AMemory5.0Comms6.0Value4.0

Strengths

  • Exceptional rehabilitation and physical therapy teams
  • Clean and beautiful facility environment
  • Kind and professional nursing staff
  • Engaging daily activities for residents

Concerns

  • High cost of care (mentioned by 2 reviewers)
  • Staffing shortages in skilled nursing (mentioned by 2 reviewers)
  • Difficulty reaching staff via phone

Rating Trends

Tap a year to see what changed

234'16(2)'18(4)'20(4)'22(28)'24(74)'26(25)

Distribution · 336 analyzed

5
291
4
10
3
7
2
4
1
24

How They Respond to Reviews

0%response rate
Generic

The owner relies heavily on repetitive, templated responses that use standardized phrases like 'memorable experience' and 'delighted to hear.' While they occasionally use the reviewer's name, the core of the message remains largely unchanged across different reviews.

Questions for Your Tour

  • 1We've heard wonderful things about your physical therapy and rehab teams; could you tell us more about how they work with residents to regain their strength?
  • 2With the beautiful and clean environment people mention, how do you ensure the facility stays well-maintained for the residents?
  • 3How do you ensure that the nursing staff is always available and easy to reach, especially during the evening or overnight hours?
  • 4Could you describe what a typical day looks like in terms of the daily activities and social engagement available for residents?
  • 5What is your protocol for managing medical emergencies or sudden changes in a resident's health condition?
  • 6How do you manage staffing levels to ensure that skilled nursing care remains consistent and attentive at all times?

Personalized based on this facility's data


Key Review Excerpts

A wonderful experience from start to finish. We were being pressured by the hospital to find quick placement for a family member. We called and visited so many facilities. Bayshire was the shining star.

Family member of a patient · 2026★★★★★

The rooms were like being at a hotel not a hospital setting. The food was very good. Occupational therapy was good too.

Rehab patient · 2025★★★★★

My 96 year-young Mom went in on November 7, 2024 with three pelvic fractures and extreme pain. Just over two months after being admitted, she was able to walk out with NO PAIN.

Family of a patient · 2025★★★★★
Source: 197 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.61hrs
82%
Registered nurses for medical care
Total Nursing
4.50hrs
OK
All nurses + aides combined
Staff Turnover
45%
Lower is better (< 30% = good)
RN Turnover
50%
Lower is better (< 30% = good)

RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 3 measures

Medicare Rating
5/ 5
Better Than Avg

3

measures

Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility99.5%
Better than Avg
Here
99.5%
US
79.7%
CA
93.2%
Los angeles
92.5%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility99.9%
Better than Avg
Here
99.9%
US
81.8%
CA
94.2%
Los angeles
94.5%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.4%
Better than Avg
Here
0.4%
US
1.6%
CA
1.5%
Los angeles
1.5%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

20deficiencies
8penalties
Above state avg (15.4)
18 complaint-triggered
$85,083 in fines

Families have filed numerous complaints against this facility, triggering 20 out of 81 deficiencies over 11 surveys, with issues as recent as December 2025. Recurring problems include medication management, resident rights violations, care planning failures, and safety hazards. While the facility corrects deficiencies when cited, the persistent pattern of complaints and repeat violations across core care areas suggests ongoing quality concerns that families should carefully consider.

Dec 11, 2025Complaint
6
0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0806Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0552Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Ensure that residents are fully informed and understand their health status, care and treatments.

Aug 29, 2025Complaint
1
0698Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Feb 9, 2025Routine
19
0039Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0578Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0678Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

0725Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

0726Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

0732Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0908Potential for harm · IsolatedCorrected

Environmental Deficiencies

Keep all essential equipment working safely.

0511Potential for harm · IsolatedCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0925Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that sources of ignition are removed from patients receiving respiratory therapy.

0004Minimal · WidespreadCorrected

Emergency Preparedness Deficiencies

Develop and maintain an Emergency Preparedness Program (EP).

Nov 6, 2024Complaint
2
0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0558Potential for harm · PatternCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

Jul 18, 2024Complaint
4
0660Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Plan the resident's discharge to meet the resident's goals and needs.

0661Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

0745Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide medically-related social services to help each resident achieve the highest possible quality of life.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Jun 26, 2024Complaint
2
0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0624Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Prepare residents for a safe transfer or discharge from the nursing home.

Federal Penalties

Fine

Nov 6, 2024

$12,048

Fine

Feb 20, 2024

$4,938

Fine

Feb 12, 2024

$4,938

Fine

Jan 29, 2024

$25,058

Fine

Jan 22, 2024

$14,814

Fine

Jan 8, 2024

$4,938

Fine

Jan 2, 2024

$4,587

Fine

Dec 11, 2023

$13,762

Ownership & Operations

Who Operates This Facility

Owner / Operator

Bayshire San Dimas Post-Acute

Organization Type

for profit

Chain Affiliation

Chain Name

Bayshire Senior Communities

Chain Size

12 facilities nationwide

Chain avg rating: 3.1/5 · Rank 7 of 11

Ownership & Management

Owners

Bayshire Continuing Care LLC

Owner (parent company) · Organization

Golden State Care Holdings LLC

Owner (parent company) · Organization

Key personnel

Kirby, ScottOfficer / DirectorKirby, ScottManagerPeterson, TannerManagerBayshire LLCAdp of the SnfColeman, ChadAdp of the Snf
Source: Medicare provider data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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