Bayshire San Dimas Post-Acute
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 197 Google reviews
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What this means for your family
This facility is an excellent choice for families prioritizing high-quality rehabilitation and a clean, hotel-like environment. However, you should prepare for a premium price point and verify staffing levels for the skilled nursing wing, as some families have noted concerns regarding responsiveness during certain shifts.
Google Reviews
Google Reviews
197 reviews on Google“Families considering Bayshire San Dimas can expect a beautiful, clean, and well-maintained facility with highly praised rehabilitation and nursing staff. While many reviewers highlight exceptional physical therapy and a warm, hotel-like atmosphere, some concerns exist regarding high pricing and occasional issues with staffing levels and communication.”
Quality Themes
Tap a score for detailsStrengths
- Exceptional rehabilitation and physical therapy teams
- Clean and beautiful facility environment
- Kind and professional nursing staff
- Engaging daily activities for residents
Concerns
- High cost of care (mentioned by 2 reviewers)
- Staffing shortages in skilled nursing (mentioned by 2 reviewers)
- Difficulty reaching staff via phone
Rating Trends
Tap a year to see what changed
Distribution · 336 analyzed
How They Respond to Reviews
The owner relies heavily on repetitive, templated responses that use standardized phrases like 'memorable experience' and 'delighted to hear.' While they occasionally use the reviewer's name, the core of the message remains largely unchanged across different reviews.
Questions for Your Tour
- 1We've heard wonderful things about your physical therapy and rehab teams; could you tell us more about how they work with residents to regain their strength?
- 2With the beautiful and clean environment people mention, how do you ensure the facility stays well-maintained for the residents?
- 3How do you ensure that the nursing staff is always available and easy to reach, especially during the evening or overnight hours?
- 4Could you describe what a typical day looks like in terms of the daily activities and social engagement available for residents?
- 5What is your protocol for managing medical emergencies or sudden changes in a resident's health condition?
- 6How do you manage staffing levels to ensure that skilled nursing care remains consistent and attentive at all times?
Personalized based on this facility's data
Key Review Excerpts
“A wonderful experience from start to finish. We were being pressured by the hospital to find quick placement for a family member. We called and visited so many facilities. Bayshire was the shining star.”
“The rooms were like being at a hotel not a hospital setting. The food was very good. Occupational therapy was good too.”
“My 96 year-young Mom went in on November 7, 2024 with three pelvic fractures and extreme pain. Just over two months after being admitted, she was able to walk out with NO PAIN.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 3 measures
3
measures
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed numerous complaints against this facility, triggering 20 out of 81 deficiencies over 11 surveys, with issues as recent as December 2025. Recurring problems include medication management, resident rights violations, care planning failures, and safety hazards. While the facility corrects deficiencies when cited, the persistent pattern of complaints and repeat violations across core care areas suggests ongoing quality concerns that families should carefully consider.
Dec 11, 2025Complaint6
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Aug 29, 2025Complaint1
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Feb 9, 2025Routine19
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Keep all essential equipment working safely.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that sources of ignition are removed from patients receiving respiratory therapy.
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Nov 6, 2024Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Jul 18, 2024Complaint4
Resident Assessment and Care Planning Deficiencies
Plan the resident's discharge to meet the resident's goals and needs.
Resident Assessment and Care Planning Deficiencies
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Quality of Life and Care Deficiencies
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Jun 26, 2024Complaint2
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies
Prepare residents for a safe transfer or discharge from the nursing home.
Federal Penalties
Fine
Nov 6, 2024
$12,048
Fine
Feb 20, 2024
$4,938
Fine
Feb 12, 2024
$4,938
Fine
Jan 29, 2024
$25,058
Fine
Jan 22, 2024
$14,814
Fine
Jan 8, 2024
$4,938
Fine
Jan 2, 2024
$4,587
Fine
Dec 11, 2023
$13,762
Ownership & Operations
Who Operates This Facility
Bayshire San Dimas Post-Acute
for profit
Chain Affiliation
Bayshire Senior Communities
12 facilities nationwide
Chain avg rating: 3.1/5 · Rank 7 of 11
Ownership & Management
Owners
Bayshire Continuing Care LLC
Owner (parent company) · Organization
Golden State Care Holdings LLC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
197 reviews from families & visitors
Official Website
Visit sandimasbayshire.com
Medicare data downloads
Original nursing home datasets
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