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Nursing HomeMedicaid Top Rated

Citrus Heights Health Center

Strong Medicare quality ratings; families often praise exceptional rehabilitation and clinical care. Still worth an in-person visit.

161 S. Reeder Ave, Covina, CA 9172432 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
5.0/5

based on 11 Google reviews

5
4
3
2
1
Citrus Heights Health Center Nursing Home in Covina, CA — Street View
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What this means for your family

This facility is an excellent option for those seeking a high-end, modern rehabilitation experience with a strong emphasis on clinical care and comfort. Since the facility is described as brand new, you should take advantage of the modern amenities and spacious rooms, but always verify current staffing levels during your visit.

Google Reviews

Google Reviews

11 reviews on Google
Families considering Citrus Heights Health Center can expect a modern, upscale environment with highly praised rehabilitation and nursing staff. Reviewers frequently highlight the facility's cleanliness, spacious private rooms, and a warm, professional atmosphere that feels more like a luxury setting than a traditional nursing home.

Quality Themes

Tap a score for details
Food5.0Staff10.0Clean10.0Activities5.0MedsN/AMemoryN/ACommsN/AValueN/A

Strengths

  • Exceptional rehabilitation and clinical care
  • Modern, clean, and upscale facilities
  • Friendly and professional nursing staff
  • Spacious and comfortable private rooms

Rating Trends

Tap a year to see what changed

2345.02025(11)5.02026(1)

Distribution · 12 analyzed

5
12
4
0
3
0
2
0
1
0
10 reviews posted between Oct 6, 2025Oct 10, 2025 · 10 were 5-star

How They Respond to Reviews

9%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1With such high praise for your clinical care and rehab services, how do you tailor rehabilitation plans to meet each resident's specific recovery goals?
  • 2The facility looks incredibly modern and upscale; could you show us how the private rooms are designed to feel like a comfortable home for our loved one?
  • 3Since the nursing staff is frequently noted for being so friendly and professional, how do you foster that culture of care among your team?
  • 4We noticed the facility is very well-maintained and clean; what are your daily routines for ensuring the common areas stay pristine for the residents?
  • 5In the event of a medical emergency during the night, what is the specific protocol for notifying the family and coordinating immediate care?
  • 6What kind of daily activities or social outings do you organize to keep the residents engaged and connected with one another?

Personalized based on this facility's data


Key Review Excerpts

The staff are caring, polite and very helpful. I have been to many SNF's center due to my dibilatating condition, and I always worry where the hospital will send me. I really recommend this place for your Loved Ones , you can leave them there and go home at ease while they recover.

Patient/Family with experience in multiple SNFs · 2026★★★★★

The private rooms are spacious, beautifully furnished, and offer a level of comfort and privacy that’s rare in skilled nursing settings. Everything feels clean, upscale , and purposefully created to support recovery.

Visitor/Prospective family · 2025★★★★★

One of the best skilled nursing facilities I ever saw. State of the art equipment, great staffing, and the feel of luxury.

Prospective resident/Family · 2025★★★★★
Source: 11 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.13hrs
OK
Registered nurses for medical care
Total Nursing
5.03hrs
OK
All nurses + aides combined

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 14 measures

Medicare Rating
5/ 5
Better Than Avg

13

measures

Mixed Results

1

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
19.5%
CA
13.7%
Los angeles
10.8%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility2.7%
Better than Avg
Here
2.7%
US
19.4%
CA
10.7%
Los angeles
9.7%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
15.5%
CA
11.7%
Los angeles
11.4%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility3.7%
Better than Avg
Here
3.7%
US
14.4%
CA
10.4%
Los angeles
12.5%
😔

Residents with depression symptoms

↓ Lower is better
This Facility2.3%
Better than Avg
Here
2.3%
US
12.1%
CA
7.0%
Los angeles
8.7%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
CA
98.6%
Los angeles
99.1%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility93.7%
Mixed vs Avgs
Here
93.7%
US
81.8%
CA
94.2%
Los angeles
94.5%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
CA
1.5%
Los angeles
1.5%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

9deficiencies
Near state avg (15.4)

This facility has 23 deficiencies across two surveys with no complaint-triggered issues, indicating problems were found during routine inspections rather than family reports. The most recurring issues involve fire safety systems, medication management, and care planning. All deficiencies have correction dates from the facility, though fire safety problems persist across both surveys, suggesting ongoing challenges in this critical area.

Aug 6, 2025Routine
15
0039Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0578Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0684Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0851Potential for harm · PatternCorrected

Administration Deficiencies

Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

0640Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

0645Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0745Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide medically-related social services to help each resident achieve the highest possible quality of life.

0918Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0346Minimal · WidespreadCorrected

Smoke Deficiencies

Follow proper procedures when the fire alarm was out of service for more than 4 hours.

0354Minimal · WidespreadCorrected

Smoke Deficiencies

Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

Sep 13, 2024Routine
8
0351Potential for harm · PatternCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0605Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0814Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Dispose of garbage and refuse properly.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Citrus Heights Health Center

Organization Type

nonprofit

Ownership & Management

Owners

Masonic Homes of California

Owner · Organization

Key personnel

Gonzaga, VincentW-2 Managing EmployeeAdamson, LarryOfficer / DirectorBalbiani, MarioOfficer / DirectorBear, JefferyOfficer / DirectorBezner, BrianOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

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