Citrus Heights Health Center
Strong Medicare quality ratings; families often praise exceptional rehabilitation and clinical care. Still worth an in-person visit.
based on 11 Google reviews

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What this means for your family
This facility is an excellent option for those seeking a high-end, modern rehabilitation experience with a strong emphasis on clinical care and comfort. Since the facility is described as brand new, you should take advantage of the modern amenities and spacious rooms, but always verify current staffing levels during your visit.
Google Reviews
Google Reviews
11 reviews on Google“Families considering Citrus Heights Health Center can expect a modern, upscale environment with highly praised rehabilitation and nursing staff. Reviewers frequently highlight the facility's cleanliness, spacious private rooms, and a warm, professional atmosphere that feels more like a luxury setting than a traditional nursing home.”
Quality Themes
Tap a score for detailsStrengths
- Exceptional rehabilitation and clinical care
- Modern, clean, and upscale facilities
- Friendly and professional nursing staff
- Spacious and comfortable private rooms
Rating Trends
Tap a year to see what changed
Distribution · 12 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1With such high praise for your clinical care and rehab services, how do you tailor rehabilitation plans to meet each resident's specific recovery goals?
- 2The facility looks incredibly modern and upscale; could you show us how the private rooms are designed to feel like a comfortable home for our loved one?
- 3Since the nursing staff is frequently noted for being so friendly and professional, how do you foster that culture of care among your team?
- 4We noticed the facility is very well-maintained and clean; what are your daily routines for ensuring the common areas stay pristine for the residents?
- 5In the event of a medical emergency during the night, what is the specific protocol for notifying the family and coordinating immediate care?
- 6What kind of daily activities or social outings do you organize to keep the residents engaged and connected with one another?
Personalized based on this facility's data
Key Review Excerpts
“The staff are caring, polite and very helpful. I have been to many SNF's center due to my dibilatating condition, and I always worry where the hospital will send me. I really recommend this place for your Loved Ones , you can leave them there and go home at ease while they recover.”
“The private rooms are spacious, beautifully furnished, and offer a level of comfort and privacy that’s rare in skilled nursing settings. Everything feels clean, upscale , and purposefully created to support recovery.”
“One of the best skilled nursing facilities I ever saw. State of the art equipment, great staffing, and the feel of luxury.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 14 measures
13
measures
1
measures
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has 23 deficiencies across two surveys with no complaint-triggered issues, indicating problems were found during routine inspections rather than family reports. The most recurring issues involve fire safety systems, medication management, and care planning. All deficiencies have correction dates from the facility, though fire safety problems persist across both surveys, suggesting ongoing challenges in this critical area.
Aug 6, 2025Routine15
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Administration Deficiencies
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Smoke Deficiencies
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Smoke Deficiencies
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Sep 13, 2024Routine8
Smoke Deficiencies
Install an approved automatic sprinkler system.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Ownership & Operations
Who Operates This Facility
Citrus Heights Health Center
nonprofit
Ownership & Management
Owners
Masonic Homes of California
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
11 reviews from families & visitors
Official Website
Visit citrusheightshealth.org
Medicare data downloads
Original nursing home datasets
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