Baptist Village of Oklahoma City
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 30 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (2/5 stars)
- High staff turnover (54%)
- High RN turnover (54%)
Below average in OK · Below recommended RN staffing · Above recommended total nurse staffing · $34,272 in fines · Very few deficiencies · Abuse citation
What this means for your family
This facility is highly regarded for its effective rehab therapy and compassionate nursing staff, making it a strong candidate for recovery. However, because there are reports of slow response times and concerns regarding patient safety, we strongly advise that families maintain a daily presence to monitor care and ensure needs are met promptly.
Google Reviews
Google Reviews
30 reviews on Google“Baptist Village of Oklahoma City receives high praise for its skilled nursing and rehabilitation services, with many families highlighting the compassionate, professional staff and effective therapy programs. However, there are serious, isolated reports of neglect and slow response times that potential families should investigate thoroughly. While many residents and their families describe a warm, clean, and supportive environment, the disparity in experiences suggests a need for close family involvement during a stay.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Effective physical, occupational, and speech therapy
- Clean and well-maintained facility
- Professional and responsive administrative/maintenance team
Concerns
- Slow response times to call lights and patient assistance requests (mentioned by 2 reviewers)
- Allegations of neglect or poor clinical outcomes (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 32 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given that the facility has a 4-star staffing rating, how does your team ensure consistent response times when a resident uses their call light?
- 2I noticed the facility has a strong reputation for therapy services; how do you integrate those physical and occupational therapy sessions into a resident's daily routine?
- 3With the recent focus on clinical outcomes, what specific protocols do you have in place to monitor resident health and prevent potential complications?
- 4I see that your administrative team is quite active in responding to feedback; what is the best way for families to communicate concerns or suggestions to leadership once a loved one is settled in?
- 5Could you walk me through the typical daily activity schedule to help us understand how residents stay engaged and social throughout the week?
- 6What is your standard procedure for handling medical emergencies or urgent health changes, and how quickly are family members typically notified?
Personalized based on this facility's data
Key Review Excerpts
“My dad had a stroke and when he left the facility he was able to walk and function all on his own! We loved this place staff super kind!”
“Each person was kind and empathetic with her needs and still pushed her forward to get better. I would not take my mom anywhere else.”
“When you press the Help button the nurses don’t come for 10 to 15 minutes and do not care to rush when the patient needs to use the restroom.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
5
measures
3
measures
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints that led to findings of abuse protection failures and restraint misuse, both serious concerns. This facility shows recurring problems with resident rights, safety hazards, and care planning across multiple surveys. Most deficiencies appear corrected, but the pattern of complaint-triggered investigations involving resident protection issues warrants careful consideration during any visit.
Oct 1, 2025Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Oct 16, 2024Complaint2
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Jul 19, 2024Routine24
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Resident Rights Deficiencies
Honor the resident's right to organize and participate in resident/family groups in the facility.
Resident Rights Deficiencies
The resident has the right to receive notices in a format and a language he or she understands.
Resident Rights Deficiencies
Ensure residents have reasonable access to and privacy in their use of communication methods.
Resident Rights Deficiencies
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Administration Deficiencies
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Jun 15, 2023Routine3
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Federal Penalties
Fine
Oct 1, 2025
$10,358
Fine
Jul 19, 2024
$18,337
Ownership & Operations
Who Operates This Facility
Baptist Village of Oklahoma City
nonprofit
Ownership & Management
Owners
Baptist Village Retirement Communities of Oklahoma, INC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
30 reviews from families & visitors
Official Website
Visit baptistvillage.org
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
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