See every facility — official ratings, family reviews, no referral fees.
Nursing HomeMedicaid Investigative

Aviata at Fletcher

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

518 W Fletcher Ave, Tampa, FL 33612120 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
3.3/5

based on 135 Google reviews

5
4
3
2
1
Aviata at Fletcher Nursing Home in Tampa, FL — Street View
Street View

Watch Aviata at Fletcher

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

4/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (2/5 stars)
  • Low staffing rating (2/5 stars)
  • Above-median deficiencies (12 vs median 6.0)

Bottom 25% in FL · Meets national RN staffing standard · $57,962 in fines

Source: Medicare data

What this means for your family

While recent reviews suggest that new leadership has improved the facility's atmosphere and responsiveness, the history of serious medical neglect remains a concern. If you choose this facility, ensure you have a clear plan for frequent, in-person visits to monitor your loved one's care and maintain direct contact with the administrative team to address any issues immediately.

Google Reviews

Google Reviews

135 reviews on Google
Aviata at Fletcher presents a highly polarized environment where experiences vary drastically based on staffing levels and management oversight. While recent reviews highlight improvements under new leadership, including more engaged administrators and a cleaner facility, many families report severe concerns regarding neglect, poor communication, and inadequate care during off-hours. Prospective families should be aware that while some find the therapy team and facility environment excellent, others have documented serious lapses in medical attention and responsiveness.

Quality Themes

Tap a score for details
Food4.0Staff5.0Clean6.0Activities7.0Meds2.0MemoryN/AComms2.0ValueN/A

Strengths

  • Engaged and visible leadership team
  • Effective physical and occupational therapy services
  • Clean and well-maintained facility environment
  • Compassionate and attentive individual staff members

Concerns

  • Neglect and slow response times to call lights (mentioned by 14 reviewers)
  • Poor communication and lack of transparency regarding patient status (mentioned by 8 reviewers)
  • Understaffing leading to hygiene and care issues (mentioned by 11 reviewers)
  • Inadequate medication management and medical oversight (mentioned by 6 reviewers)

Rating Trends

Tap a year to see what changed

234'14(1)'16(3)'18(12)'20(8)'22(6)'24(15)'26(23)

Distribution · 138 analyzed

5
68
4
11
3
5
2
1
1
53
10 reviews posted between Jan 27, 2026Jan 30, 2026 · 9 were 5-star

How They Respond to Reviews

97%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed your leadership team is very active in responding to feedback online; how do you translate that level of engagement into daily communication with families regarding a resident's health status?
  • 2Given the current staffing levels, what specific systems or protocols do you have in place to ensure call lights are answered promptly and resident needs are met in a timely manner?
  • 3With the recent focus on improving medication management, could you walk me through your process for ensuring accuracy and oversight for residents with complex medical needs?
  • 4I understand the facility maintains a high standard of cleanliness; how do you balance those housekeeping efforts with the need for consistent, hands-on personal care and hygiene support for residents?
  • 5How does your therapy team collaborate with the nursing staff to ensure that the progress made during physical and occupational therapy sessions is maintained throughout the rest of the day?
  • 6What opportunities are available for residents to socialize and engage in activities, and how do you ensure that even those who require more assistance are able to participate fully?

Personalized based on this facility's data


Key Review Excerpts

The facility was very clean and well maintained. The staff was extremely companionate and attentive to his needs. They addressed any concerns I had in a timely manne

Rehab patient's family · 2025★★★★★

Since Shelva became the new administrator, the difference at Fletcher has been clear. Fletcher was already a good facility with Stephanie as the DON but now it’s great with the addition of the new administrator.

Family member · 2025★★★★★

I walked into my grandpa's room to find all his bed cords laying in a puddle of rain water coming from his room wall.

Grandchild of resident · 2018☆☆☆☆
Source: 135 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.73hrs
97%
Registered nurses for medical care
Total Nursing
3.36hrs
82%
All nurses + aides combined
Staff Turnover
45%
Lower is better (< 30% = good)
RN Turnover
45%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

13

measures

Worse Than Avg

2

measures

Mixed Results

2

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility1.8%
Better than Avg
Here
1.8%
US
12.1%
FL
4.1%
Hillsborough
6.2%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility5.3%
Better than Avg
Here
5.3%
US
14.4%
FL
9.1%
Hillsborough
13.6%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility7.1%
Better than Avg
Here
7.1%
US
15.4%
FL
8.7%
Hillsborough
11.2%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility12.4%
Better than Avg
Here
12.4%
US
19.5%
FL
15.0%
Hillsborough
18.3%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility99.7%
Better than Avg
Here
99.7%
US
93.4%
FL
98.1%
Hillsborough
98.8%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility14.0%
Mixed vs Avgs
Here
14.0%
US
19.4%
FL
11.5%
Hillsborough
16.1%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility98.6%
Better than Avg
Here
98.6%
US
81.8%
FL
94.8%
Hillsborough
95.3%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility95.6%
Better than Avg
Here
95.6%
US
79.7%
FL
94.7%
Hillsborough
93.3%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility2.3%
Worse than Avg
Here
2.3%
US
1.6%
FL
1.5%
Hillsborough
1.0%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

12deficiencies
2penalties
Well above state avg (7.3)
17 complaint-triggered
$57,962 in fines

Families have filed 18 complaints triggering inspections at this facility, including serious concerns about resident abuse and neglect that appear repeatedly across multiple surveys. The most recurring problems involve care planning and assessments, resident rights violations, and medication management issues. While the facility reports correcting each deficiency, the pattern of ongoing complaints about fundamental safety and care quality issues, including recent abuse allegations in 2024, suggests persistent problems that families should carefully consider before choosing this facility.

Jan 7, 2026Complaint
1
0842Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Sep 30, 2025Complaint
3
0760Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Dec 9, 2024Complaint
3
0607Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0697Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Oct 24, 2024Complaint
4
0565Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to organize and participate in resident/family groups in the facility.

0867Potential for harm · PatternCorrected

Administration Deficiencies

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

0554Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Aug 21, 2024Complaint
2
0600Immediate jeopardy · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0678Immediate jeopardy · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

Jul 11, 2024Routine
9
0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0926Potential for harm · PatternCorrected

Environmental Deficiencies

Have policies on smoking.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0694Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

0790Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide routine and 24-hour emergency dental care for each resident.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0761Minimal · WidespreadCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Federal Penalties

Fine

Oct 24, 2024

$32,200

Fine

Jul 11, 2024

$25,762

Ownership & Operations

Who Operates This Facility

Owner / Operator

Aviata at Fletcher

Organization Type

for profit

Chain Affiliation

Chain Name

Aviata Health Group

Chain Size

52 facilities nationwide

Chain avg rating: 2.1/5 · Rank 27 of 52

Ownership & Management

Owners

West Fletcher Parent LLC

Owner · Organization

Tampa Holdco LLC

Owner (parent company) · Organization

Dagan, Amitai

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Goldberger, Abraham

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Goldberger, Faigy

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Herskowitz, Eliezer

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Herskowitz, Yaakov

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Travitsky, Aaron

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Key personnel

Freund, NochumOfficer / DirectorBurns, ShelvaManagerFreund, NochumManagerRabago-Reyes, CassandraManagerAspire Mgt LLCAdp of the Snf
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

Call