Health Center at the Renaissance
Strong Medicare quality ratings; families often praise beautiful, well-maintained campus grounds. Still worth an in-person visit.
based on 50 Google reviews
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What this means for your family
The Renaissance offers a vibrant, high-quality environment for independent living, but families seeking skilled nursing or memory care should proceed with caution. We recommend scheduling a tour specifically of the nursing wing and asking direct questions about how care plans are communicated between management and floor staff, as this has been a recurring point of failure for families.
Google Reviews
Google Reviews
50 reviews on Google“The Renaissance is a large retirement campus that receives high praise from independent living residents for its beautiful grounds, active social calendar, and quality dining. However, families of residents in the skilled nursing and memory care units report significant concerns regarding communication breakdowns between management and nursing staff, as well as inconsistent care quality. While many enjoy the lifestyle, those requiring higher levels of medical attention should be aware of potential lapses in responsiveness and administrative follow-through.”
Quality Themes
Tap a score for detailsStrengths
- Beautiful, well-maintained campus grounds
- Diverse and active social/fitness programming
- High-quality dining options
- Warm and friendly independent living community
Concerns
- Poor communication between management and nursing staff (mentioned by 2 reviewers)
- Slow response times for maintenance and administrative requests (mentioned by 3 reviewers)
- Inconsistent quality of nursing care and therapy (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 57 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1The campus grounds look absolutely beautiful; how often do residents get to enjoy outdoor activities or stroll through the gardens?
- 2We've heard great things about the dining options here; could you tell us more about how the daily menus are planned and served?
- 3With the diverse social and fitness programming mentioned, how easy is it for a new resident to join in on group activities?
- 4How does the nursing team communicate important medical updates or changes in condition to family members to ensure we are always in the loop?
- 5In the event of a medical emergency during the night, what is the specific protocol for notifying the family and providing immediate care?
- 6What steps are being taken to ensure that maintenance requests and administrative needs are addressed promptly for the residents?
Personalized based on this facility's data
Key Review Excerpts
“Unfortunately there was a lack of communication between the managers and the staff. My mom had end of life congestive heart failure and kidney failure. The management team had a nice plan laid out for my mom's care but it was not communicated to the nurses.”
“The food is delicious (and I'm a picky eater), and every staff member has been helpful in getting us settled.”
“This facility needs updating. The heating and air units in each room are dilapidated. Either your toilet clogs or the sink. My other safety concern is if there was an emergency how they get patients out on second and third floors if the elevators are out of commission.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
2
measures
7
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents vaccinated for the flu
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints that triggered four deficiencies, including serious concerns about resident protection from abuse and neglect, and failure to properly report suspected incidents. The facility shows recurring problems with fire safety systems, electrical equipment, and resident protection across multiple surveys from 2020 to 2025. While the facility has provided correction dates for most issues, the pattern of repeated fire safety violations and recent abuse-related complaints warrants careful consideration.
Oct 6, 2025Complaint3
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Oct 6, 2025Routine7
Construction Deficiencies
Meet requirements for sections of health care facilities separated by fire resistive construction.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Dec 21, 2023Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Aug 3, 2023Routine5
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Mar 12, 2020Routine3
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Ownership & Operations
Who Operates This Facility
Health Center at the Renaissance
nonprofit
Ownership & Management
Owners
Eliza Jennings Senior Care Network
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
50 reviews from families & visitors
Official Website
Visit elizajennings.org
Medicare data downloads
Original nursing home datasets
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