Aventura at Prospect
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 119 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (25 vs median 8.0)
Bottom 25% in PA · Critically understaffed (RN) · Worst in AVENTURA HEALTH GROUP chain · $23,624 in fines
What this means for your family
This facility's rehabilitation department is highly regarded and may be a strong choice for short-term recovery. However, given the consistent reports of hygiene issues and communication failures, we strongly recommend visiting in person during off-hours to observe the environment and speaking directly with the nursing staff before admission.
Google Reviews
Google Reviews
119 reviews on Google“Aventura at Prospect presents a highly polarized experience for families, with many praising the dedicated therapy and nursing teams while others report severe concerns regarding cleanliness, responsiveness, and basic care. While some residents and families highlight a warm, professional environment, a recurring pattern of complaints suggests significant issues with facility hygiene, communication, and staffing levels. Families should carefully weigh the strong rehabilitation outcomes reported by some against the serious neglect and sanitation concerns raised by others.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective physical and occupational therapy teams
- Attentive and professional admissions and management staff
- Engaging activities and recreation department
- Warm, welcoming atmosphere reported by some long-term residents
Concerns
- Facility cleanliness and persistent odors (mentioned by 9 reviewers)
- Poor communication and lack of responsiveness to family inquiries (mentioned by 6 reviewers)
- Understaffing leading to delayed patient care and call-bell neglect (mentioned by 5 reviewers)
- Poor food quality and unappealing meals (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 124 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We've heard wonderful things about your therapy teams; could you tell us more about how the physical and occupational therapists work with residents to maintain their mobility?
- 2What specific steps is the facility taking to ensure the dining experience is both nutritious and appetizing for the residents?
- 3How does the nursing staff manage communication with families to ensure we are always kept up-to-date on our loved one's care and well-being?
- 4Could you describe the daily activity calendar and how the recreation department keeps residents engaged and social?
- 5What protocols are in place to ensure the facility remains clean, fresh, and comfortable for everyone living here?
- 6In the event of a medical emergency or a change in health status during the night, how is the clinical team notified and how is the family contacted?
Personalized based on this facility's data
Key Review Excerpts
“The Therapy department is excellent and our mother absolutely loved them.”
“In less than two weeks the rehab team including Diana (director), Maria OT and Wayne Gabe PT taught me and my knee how to get up and about again.”
“My uncle is in the facility , as it’s not the cleanest and friendliest facility , there is some great employees that make the experience great.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
6
measures
3
measures
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents needing more daily help over time
Residents who lost too much weight
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
With 82 deficiencies across 12 surveys and families filing numerous complaints, this facility shows concerning patterns in safety hazards, medication management, and resident rights. Recurring issues include accident prevention failures appearing in multiple surveys, medication errors, and problems with dignity and grievance processes. While all violations show correction dates, the high volume of complaint-triggered deficiencies (34 total) suggests ongoing care quality concerns that warrant careful consideration during any visit.
Mar 19, 2026Complaint2
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Resident Rights Deficiencies
Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
Dec 11, 2025Complaint2
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
May 8, 2025Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
May 8, 2025Routine26
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Emergency Preparedness Deficiencies
Establish emergency prep training and testing.
Resident Rights Deficiencies
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies
Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Keep all essential equipment working safely.
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Emergency Preparedness Deficiencies
Establish policies and procedures for medical documentation.
Emergency Preparedness Deficiencies
Establish staff and initial training requirements.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Apr 2, 2025Complaint4
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Jul 29, 2024Complaint12
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Nutrition and Dietary Deficiencies
Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Administration Deficiencies
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Federal Penalties
Fine
Feb 5, 2024
$8,965
Fine
Feb 5, 2024
$14,659
Ownership & Operations
Who Operates This Facility
Aventura at Prospect
for profit
Chain Affiliation
Aventura Health Group
12 facilities nationwide
Chain avg rating: 1.8/5 · Rank 9 of 11 (Worst)
Ownership & Management
Owners
Cpp Senior Holdings LLC
Owner · Organization
Kaszirer, Moishe
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
119 reviews from families & visitors
Official Website
Visit aventuraatprospect.com
Medicare data downloads
Original nursing home datasets
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