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Nursing HomeMedicaid Top Rated

Little Flower Manor

Strong Medicare quality ratings; families often praise warm, attentive nursing staff. Still worth an in-person visit.

1201 Springfield Road, Darby, PA 19023127 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
4.3/5

based on 28 Google reviews

5
4
3
2
1
Little Flower Manor Nursing Home in Darby, PA — Street View
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What this means for your family

Little Flower Manor is highly regarded for its cleanliness and dedicated nursing staff, making it a strong candidate for general rehabilitation. However, families of residents with dementia should exercise caution and conduct thorough interviews with administration regarding care protocols, as there are conflicting reports about the quality of support for non-verbal residents.

Google Reviews

Google Reviews

28 reviews on Google
Little Flower Manor receives high praise for its compassionate nursing staff, cleanliness, and dedication to resident well-being, with many families describing the atmosphere as family-like. However, there are serious, conflicting reports regarding the quality of care for residents with dementia, with some families alleging neglect and poor communication from administration during end-of-life care.

Quality Themes

Tap a score for details
Food9.0Staff8.0Clean10.0Activities9.0MedsN/AMemory4.0Comms3.0ValueN/A

Strengths

  • Warm, attentive nursing staff
  • Immaculately clean facility
  • Effective rehabilitation therapy
  • Engaging daily activities and socialization

Concerns

  • Allegations of neglect and poor communication regarding dementia care (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'17(3)'19(6)'21(6)'23(1)'25(2)'26(2)

Distribution · 30 analyzed

5
25
4
0
3
0
2
0
1
5

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Since many people mention how clean and well-kept the facility is, could you show us the recent updates to the resident rooms?
  • 2We are looking for a place where communication is seamless; what is your process for keeping family members updated on daily changes in a resident's health?
  • 3For residents with cognitive decline, what specific specialized programming or sensory activities do you have in place to keep them engaged?
  • 4How does the nursing team coordinate with the rehabilitation therapists to ensure a smooth transition from physical therapy back to daily life in the manor?
  • 5In the event of a medical emergency during the night, what is the protocol for notifying the family and what level of clinical support is on-site?
  • 6What kind of social outings or group activities are currently popular among the residents here?

Personalized based on this facility's data


Key Review Excerpts

The care my father received here was fantastic! ... He was safe, well fed, clean and checked on very frequently.

Long-term resident's family · 2023★★★★★

If your LO has dementia and cannot speak for themselves this is not the facility you want for them. My mom recently passed away at the facility. I am haunted nightly for the lack of care, compassion and treatment from nursing and administration for our mom and our family at the time of her passing.

Memory care family member · 2024☆☆☆☆

From what I have seen specially with my mother is neglect, lack of care, the director Joe Moore and administrator Rosemary Port when you sit and have a meeting with them to file a complaint they dfi not take responsibi5but they accuse you of staging pictures to cover the neglect

Long-term resident's family · 2020☆☆☆☆
Source: 28 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.82hrs
OK
Registered nurses for medical care
Total Nursing
4.53hrs
OK
All nurses + aides combined
Staff Turnover
33%
Lower is better (< 30% = good)
RN Turnover
33%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

10

measures

Worse Than Avg

5

measures

Mixed Results

2

measures

Long-Stay Residents
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
PA
87.1%
Delaware
87.7%
😔

Residents with depression symptoms

↓ Lower is better
This Facility6.7%
Better than Avg
Here
6.7%
US
12.1%
PA
8.3%
Delaware
17.6%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚶

Residents whose walking got worse

↓ Lower is better
This Facility9.2%
Better than Avg
Here
9.2%
US
15.3%
PA
18.4%
Delaware
11.0%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility10.0%
Better than Avg
Here
10.0%
US
15.4%
PA
17.8%
Delaware
15.8%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility17.8%
Worse than Avg
Here
17.8%
US
14.4%
PA
17.6%
Delaware
10.1%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
PA
93.5%
Delaware
96.0%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility95.0%
Better than Avg
Here
95.0%
US
79.7%
PA
68.7%
Delaware
76.2%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility93.9%
Better than Avg
Here
93.9%
US
81.8%
PA
69.2%
Delaware
68.8%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility2.2%
Worse than Avg
Here
2.2%
US
1.6%
PA
1.4%
Delaware
1.6%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

1deficiencies
Well below state avg (10.1)

Little Flower Manor has a moderate inspection record with 6 deficiencies across 3 surveys, all corrected by the facility. The most recurring issue involves care planning, appearing in both 2024 and 2025 surveys, suggesting ongoing challenges in developing comprehensive resident care plans. Other areas cited include medication management, food safety, resident rights documentation, and fire safety systems. While all violations were addressed, the repeat care planning deficiency warrants discussion during your visit.

Dec 11, 2025Routine
1
0628Minimal · WidespreadCorrected

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Jan 9, 2025Routine
2
0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Mar 12, 2024Routine
3
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0351Potential for harm · PatternCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Little Flower Manor

Organization Type

nonprofit

Ownership & Management

Owners

Holy Redeemer Health System

Owner · Organization

Key personnel

Fox, DonaldOfficer / DirectorGraham, RosanneOfficer / DirectorMarvel, EllenOfficer / DirectorMullen, MarkOfficer / DirectorFriel, DonaldOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

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