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Nursing HomeMedicaid

Atherton Park Post-Acute

Strong Medicare quality ratings; families often praise professional and compassionate rehab therapy. Still worth an in-person visit.

1275 Crane Street, Downtown Menlo Park · Menlo Park, CA 94025160 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
3.9/5

based on 66 Google reviews

5
4
3
2
1
Atherton Park Post-Acute Nursing Home in Menlo Park, CA — Street View
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What this means for your family

This facility's strong rehab therapy team and welcoming administration make it a promising choice for post-surgery recovery. However, families should ask specifically about nurse response times and medication protocols, as multiple reviewers have noted delays in care and errors in medication administration.

Google Reviews

Google Reviews

66 reviews on Google
Atherton Park Post-Acute is highly regarded by many families for its professional rehabilitation services and a warm, welcoming administrative team. While many reviewers praise the cleanliness and the kindness of the nursing staff, there are serious, recurring reports of neglect, medication errors, and significant weight loss in some residents. Families should prioritize verifying current staffing levels and medication protocols, as some recent reviews highlight lapses in care and slow response times.

Quality Themes

Tap a score for details
Food5.0Staff7.0Clean8.0Activities7.0Meds3.0MemoryN/AComms6.0ValueN/A

Strengths

  • Professional and compassionate rehab therapy
  • Welcoming and accessible administration
  • Clean and modern facility environment
  • Attentive and kind nursing and CNA staff

Concerns

  • Staffing shortages and slow response times (mentioned by 3 reviewers)
  • Issues with medication management and accuracy (mentioned by 2 reviewers)
  • Resident weight loss and nutritional neglect (mentioned by 2 reviewers)
  • High staff turnover in administrative/dietary roles (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'15(1)'18(8)'21(4)'23(2)'25(7)'26(22)

Distribution · 63 analyzed

5
43
4
1
3
2
2
2
1
15

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1It is wonderful to see how clean and modern the facility looks; how does the administration ensure this high standard of cleanliness is maintained daily?
  • 2With the rehab therapy team being so well-regarded, how do you coordinate with families to track progress during a resident's recovery?
  • 3What specific protocols do you have in place to ensure medication is administered accurately and on schedule every day?
  • 4How does the dietary team work to ensure residents are meeting their nutritional needs and maintaining a healthy weight?
  • 5Can you tell me more about how the nursing and CNA staff manage their responsibilities during busy shifts to ensure response times remain quick?
  • 6What kind of daily activities or social outings are available to help residents stay engaged with the community?

Personalized based on this facility's data


Key Review Excerpts

The entire management team is tremendous and always willing to stop whatever they’re doing to help. There is no better SNF in the area.

Family member · 2026★★★★★

The nurses and staff have gone above and beyond our expectations. The physical therapist has been making huge progress working with her that she would otherwise never have

Long-term resident's family · 2024☆☆☆☆

Six weeks later, she left bedridden. During her stay, she lost 10 pounds in six weeks. She sustained a sprained wrist due to a staff

Family member · 2026☆☆☆☆
Source: 66 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.46hrs
62%
Registered nurses for medical care
Total Nursing
3.85hrs
94%
All nurses + aides combined
Staff Turnover
32%
Lower is better (< 30% = good)
RN Turnover
18%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

9

measures

Worse Than Avg

1

measures

Mixed Results

7

measures

Long-Stay Residents
🚶

Residents whose walking got worse

↓ Lower is better
This Facility4.5%
Better than Avg
Here
4.5%
US
15.3%
CA
10.5%
San mateo
13.1%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility9.2%
Mixed vs Avgs
Here
9.2%
US
19.5%
CA
13.7%
San mateo
9.0%
😔

Residents with depression symptoms

↓ Lower is better
This Facility2.1%
Better than Avg
Here
2.1%
US
12.1%
CA
7.0%
San mateo
3.7%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility9.8%
Better than Avg
Here
9.8%
US
19.4%
CA
10.7%
San mateo
13.6%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility89.1%
Worse than Avg
Here
89.1%
US
95.5%
CA
98.2%
San mateo
95.9%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility7.6%
Better than Avg
Here
7.6%
US
14.4%
CA
10.4%
San mateo
9.0%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility96.3%
Better than Avg
Here
96.3%
US
81.8%
CA
94.2%
San mateo
84.0%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility92.9%
Mixed vs Avgs
Here
92.9%
US
79.7%
CA
93.2%
San mateo
88.0%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.8%
Better than Avg
Here
0.8%
US
1.6%
CA
1.5%
San mateo
0.8%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

9deficiencies
Near state avg (15.4)
21 complaint-triggered

Atherton Park has significant ongoing compliance issues, with families filing 21 complaint reports that triggered inspections. Safety concerns appear repeatedly across surveys, particularly accident prevention and environmental hazards, while medication management and care planning also show recurring problems. Although the facility corrects deficiencies when cited, the pattern of repeat violations suggests persistent operational challenges families should carefully consider.

Dec 30, 2025Complaint
1
0344Minimal · WidespreadCorrected

Smoke Deficiencies

Have an alternate power supply for its alarm system.

Aug 11, 2025Complaint
1
0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

May 23, 2025Complaint
1
0689Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

May 9, 2025Complaint
1
0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Feb 14, 2025Routine
14
0039Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0550Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0578Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0920Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0847Potential for harm · IsolatedCorrected

Administration Deficiencies

Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.

0161Potential for harm · IsolatedCorrected

Construction Deficiencies

Use approved construction type or materials.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0919Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the use of electrical equipment.

0345Minimal · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

Jun 27, 2024Complaint
3
0554Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0583Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

0697Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Atherton Park Post-Acute

Organization Type

for profit

Chain Affiliation

Chain Name

Kalesta Healthcare Group

Chain Size

15 facilities nationwide

Chain avg rating: 2.3/5 · Rank 2 of 13

Ownership & Management

Owners

Kalesta Healthcare Group, LLC

Owner · Organization

100%

Clawson, Scott

Owner

Porter, Micah

Owner

Williams, Ryan

Owner

Clawson, Scott

Owner (parent company)

44%

Williams, Ryan

Owner (parent company)

44%

Key personnel

Clawson, ScottManagerEvangelista, KarenManagerFields, DomoniqueManagerHinkle, CortneyManagerJones, StevenManager
Source: Medicare provider data

Contact

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References & Resources

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