Silver Oaks
Limited public data on Silver Oaks. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 6 Google reviews
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What this means for your family
The facility has demonstrated an ability to handle medical emergencies with impressive speed, which is vital for dementia care. However, due to a very serious allegation of neglect and unexplained bruising, families should conduct an unannounced visit and closely monitor any physical changes in their loved ones.
Google Reviews
Google Reviews
6 reviews on Google“Families looking for memory care will find highly polarized experiences at Silver Oaks. While some families praise the administrator's life-saving quick thinking and the staff's compassionate care for dementia patients, others have reported extremely serious allegations regarding neglect and physical bruising.”
Quality Themes
Tap a score for detailsStrengths
- Responsive administration in medical emergencies
- Compassionate care for residents with advanced dementia
- Clean and pleasant atmosphere
- Friendly and bustling environment
Concerns
- Allegations of physical neglect and lack of medical oversight
Rating Trends
Tap a year to see what changed
Distribution · 7 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1It is wonderful to hear that your administration is so responsive during medical emergencies; could you walk us through the specific protocols you have in place for after-hours medical oversight?
- 2We are looking for a place with a vibrant social life, so what kind of daily activities or group outings do you have planned to keep the community bustling?
- 3Since we want to ensure a high quality of life, could you tell us more about the current dining program and how much input residents have in their meal choices?
- 4How does the care team specifically tailor their approach to support residents living with advanced dementia?
- 5We noticed the facility has a very clean and pleasant atmosphere; how do you manage the daily upkeep of the common areas to maintain that standard?
- 6Could you explain how the staff monitors resident needs throughout the day to ensure everyone is receiving consistent attention and care?
Personalized based on this facility's data
Key Review Excerpts
“During this time he has had 2 strokes and at 84 years old he just beat pneumonia only because administrator Rosie had the quick savy to send him to the Stanford ER. That is the 2nd time she has saved his life.”
“I took a tour of Silver Oaks with the sales director and was impressed with the friendly, bustling atmosphere and overall cleanliness.”
“It is the worse place for memory care ever, my mother in law was there, always hungry and bruises all over her face and legs, no explanation given, we had to move her before they kill her or abuse her more”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Apr 30, 2026ComplaintClean
COMPLAINT INVESTIGATION REPORT
Mar 12, 2026OtherClean
The inspection report indicates that the visit was an unannounced pre-licensing inspection conducted by an LPA. No specific deficiencies were cited in the provided text fields or tables.
Jan 30, 2026OtherClean
The facility underwent an unannounced Case Management visit on January 30, 2026. The Licensing Program Analyst reviewed an amended complaint report (LIC9099) with the Acting Administrator. No specific deficiencies were cited in the provided report content.
Jan 8, 2026ComplaintClean
This report is an amended copy of a Complaint Investigation conducted on January 8, 2026. The investigation addressed an allegation regarding pests, which the department found to be UNFOUNDED. The facility was found to have an established contract with a third-party pest control company.
Jan 8, 2026OtherClean
This report is an amended copy of a Complaint Investigation conducted on January 8, 2026. The investigation addressed an allegation regarding pests, which the department found to be UNFOUNDED. The facility was found to have an established contract with a third-party pest control company.
Dec 10, 2025OtherClean
The unannounced case management visit was conducted to review an incident where a resident bit into hand soap. The LPA reviewed the resident's file and discussed the incident with the Resident Care Coordinator. No citations were issued during the visit, and the facility was advised on proper procedures for handling personal hygiene products.
Aug 13, 2025ComplaintClean
This report details an investigation into a complaint regarding timely medical care for a resident. The investigation found that the allegations could not be substantiated due to insufficient evidence. The facility was cleared of the alleged violations.
Jul 9, 2025InspectionClean
The facility underwent an unannounced annual visit on July 9, 2025. The inspection noted several positive observations regarding resident engagement, facility maintenance, and recordkeeping. However, one Type B deficiency was cited concerning the lack of non-skid mats in the resident bathrooms.
Ownership & Operations
Who Operates This Facility
Fox Ops LLC; Calson Management LLC
JOSHUA LAMBENGCO
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
6 reviews from families & visitors
Official Website
Visit silveroaksmc.com
Medicare data downloads
Original nursing home datasets
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