Nursing HomeMedicaid

Briarwood Nursing and Rehabilitation Center,inc

Strong Medicare quality ratings; public reviewers often praise effective rehabilitation therapy team. Still worth an in-person visit.

516 so Rodney Parham Rd, Little Rock, AR 72205|120 beds|Licensed & active

4/5

Medicare

Inspection

Quality

Staffing

Google rating

3.3/5

based on 47 Google reviews

(501) 224-9000 Directions Website

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What this means for your family

Briarwood Nursing and Rehabilitation Center,inc has a strong overall Medicare rating. Public reviewers frequently mention: effective rehabilitation therapy team and clean and well-maintained facility. Review the component ratings and current source records before deciding.

Google Reviews

53 public Google reviews available

Briarwood Nursing and Rehabilitation Center receives highly polarized feedback, with some families praising the rehabilitation team and facility cleanliness while others report severe neglect and communication failures. Critical concerns include delayed medical response times, poor discharge planning, and instances of staff being unresponsive or rude to family members. Prospective families should be aware of the stark contrast between recent positive reports regarding therapy and long-standing complaints about administrative accountability.

Quality Themes

Tap a score for details

Strengths

Effective rehabilitation therapy team
Clean and well-maintained facility
Attentive care from specific staff members
Positive experiences with post-surgery recovery

Concerns

Poor communication and unresponsiveness from administration/liaisons (mentioned by 6 reviewers)
Neglect of basic medical needs (feeding, hydration, medication) (mentioned by 4 reviewers)
Understaffing leading to long wait times for assistance (mentioned by 4 reviewers)
Unprofessional or rude staff behavior (mentioned by 5 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 53 analyzed

How They Respond to Reviews

0%response rate

Questions for Your Tour

1Given the importance of consistent updates, what is your standard process for communicating changes in a resident's health status or care plan to family members?
2With the facility currently housing 120 residents, how do you ensure that staff are available to assist with basic daily needs like hydration and medication management in a timely manner?
3I noticed the rehabilitation team is highly regarded here; how do you integrate that therapy focus into the daily routine for long-term residents?
4What steps are you taking to ensure that all staff members maintain a supportive and professional tone when interacting with residents and their families?
5Could you walk me through your protocol for handling urgent medical needs or medication adjustments during evening and weekend hours?
6What kind of social or recreational activities are currently being offered to help residents stay engaged and connected with the community?

Personalized based on this facility's data

Key Review Excerpts

“I can’t say enough good things about this facility- from the front desk guy to the nurses & rehab therapists. My aunt had a hip replacement and was better in no time. She loved the cnas & the food & she’s a picky eater.”

Rehab patient's family · 2026★★★★★

Source: 53 Google reviews in the current analysis set

Staffing

Staffing Hours

per resident/day · Medicare public data

RN Hours

0.13hrs

17%

Registered nurses for medical care

Total Nursing

3.88hrs

95%

All nurses + aides combined

Staff Turnover

40%

Lower is better (< 30% = good)

Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.

Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

5/ 5

Better Than Avg

measures

Long-Stay Residents

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility5.1%

Better than Avg

Here

5.1%

19.4%

14.0%

Pulaski

11.4%

Residents with depression symptoms

↓ Lower is better

This Facility0.0%

Better than Avg

Here

0.0%

12.1%

1.4%

Pulaski

0.2%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Residents on antipsychotic medication

↓ Lower is better

This Facility5.4%

Better than Avg

Here

5.4%

15.5%

11.1%

Pulaski

11.8%

Residents whose walking got worse

↓ Lower is better

This Facility5.4%

Better than Avg

Here

5.4%

15.3%

11.0%

Pulaski

8.8%

Residents needing more daily help over time

↓ Lower is better

This Facility7.0%

Better than Avg

Here

7.0%

14.4%

10.1%

Pulaski

8.6%

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility15.0%

Better than Avg

Here

15.0%

19.5%

21.7%

Pulaski

16.9%

Short-Stay Residents (Rehab / Post-Acute)

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility99.1%

Better than Avg

Here

99.1%

79.8%

77.7%

Pulaski

74.1%

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility98.7%

Better than Avg

Here

98.7%

81.8%

82.0%

Pulaski

77.0%

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility0.9%

Better than Avg

Here

0.9%

1.6%

1.3%

Pulaski

1.6%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

Detailed Medicare record · up to 3-year lookback

16findings in history

Latest survey: 3 · near AR avg (4.3)

2 complaint-triggered findings

Briarwood has corrected all 16 federal deficiencies found across recent surveys, though families have filed complaints that triggered investigations into abuse reporting and care planning issues. The facility has recurring problems with nutrition and dietary services, resident care planning and assessments, and infection control that have persisted across multiple surveys from 2022 to 2025, suggesting ongoing operational challenges despite corrections.

May 15, 2025Routine3 findings

0814Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Dispose of garbage and refuse properly.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

May 15, 2025Complaint1 finding

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Mar 7, 2024Routine9 findings

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0636Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

0641Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0677Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0695Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0803Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Feb 15, 2024Complaint1 finding

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Dec 9, 2022Routine2 findings

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Briarwood Nursing and Rehabilitation Center,inc

Organization Type

for profit

Chain Affiliation

Chain Name

Central Arkansas Nursing Centers

Chain Size

39 facilities nationwide

Chain avg rating: 3.5/5 · Rank 14 of 38

Ownership & Management

Key personnel

Morton, MichaelOfficer / DirectorMorton, MichaelOfficer / DirectorSams, JerryOfficer / DirectorRobbins, JoanManagerCentral Arkansas Nursing Centers INCAdp of the Snf

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(501) 224-9000

briarwoodnursingandrehab.com

516 so Rodney Parham Rd

Little Rock, AR 72205

Get Directions View on Google Maps

References & Resources

Medicare Care Compare

Official Medicare quality ratings, inspections & staffing data

Google Maps

Photos, directions & neighborhood info

Google Reviews

47 reviews from families & visitors

Official Website

Visit briarwoodnursingandrehab.com

Medicare data downloads

Original nursing home datasets

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.