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Supported Living

Ambitions of WA INC (pierce County)

Limited public data on Ambitions of WA INC (pierce County). Call, tour, and ask to meet current residents' families — your own impression matters most.

6020 Main St. Sw Suite F, Lakewood, WA 98499Licensed & Active
Source: WA DSHS — view official record
Google rating
3.5/5

based on 13 Google reviews

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What this means for your family

While some reviewers highlight a friendly atmosphere, there are serious allegations regarding management's honesty and treatment of staff. Families should conduct thorough due diligence and ask specific questions about administrative transparency and staff retention.

Google Reviews

Google Reviews

13 reviews on Google
Reviewers generally provide high ratings, often describing the facility as a great and friendly place. However, there are significant concerns regarding management integrity and administrative trust, with some reviewers explicitly warning against the company's practices.

Quality Themes

Tap a score for details
FoodN/AStaff5.0CleanN/AActivitiesN/AMedsN/AMemoryN/AComms1.0ValueN/A

Strengths

  • Friendly and engaging atmosphere
  • Positive environment for caretaking

Concerns

  • Distrust in administrative integrity and management practices (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2341.02018(1)5.02020(1)4.52021(2)3.02022(2)3.82024(4)3.32025(3)

Distribution · 13 analyzed

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How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1We've heard such lovely things about the friendly and engaging atmosphere here; how do you foster that sense of community among the residents?
  • 2How does the management team ensure that families are kept consistently informed about any changes in a resident's care or daily routine?
  • 3What is the process for communicating with the administrative office if we have questions or concerns about management decisions?
  • 4Could you walk us through what a typical day of social activities and engagement looks like for the residents?
  • 5In the event of a medical emergency during the night, what specific protocols are in place to ensure immediate care?
  • 6How does the staff approach building trust and transparency with both the residents and their family members?

Personalized based on this facility's data


Key Review Excerpts

Friendly people, great atmosphere! A fun and engaging place to work.

Employee/Staff perspective · 2021★★★★★

I’d give this place zero stars if it was possible. They actually deserve no stars. Funny that the office staff is writing 5 star reviews to boost their ratings. That shows how desperate this company is for workers. Run as fast as you can the other way.

Former employee/Critic · 2022☆☆☆☆

Administration take vacation then announce to everyone else that they've had their 2 weeks vacation stripped 1 week before they were allowed to use it. At least the admins get to take time to see their families. I would never trust this company with my family.

Former employee/Critic · 2018☆☆☆☆
Source: 13 Google reviews

State Inspection History

State Inspections

Source: WA Dept. of Social & Health Services

3total
20deficiencies
May 15, 2026Inspection

The document indicates follow-up inspection on 05/15/2026 found no deficiencies, confirming correction of previously cited items.; Plan of correction indicates that all listed items will be addressed by August 1, 2022.

Physical and safety requirementsWAC 388-101D-0170Corrected Aug 1, 2022

Hot water temperatures in two client homes exceeded the maximum limit of 120F, and some temperature recording practices were found to be inadequate or inaccurate.

Medical devicesWAC 388-101D-0155Corrected Aug 1, 2022

Client #1 using a wheelchair with a seatbelt without proper prescription, informed consent, or staff training documentation.

Client health services support (maintaining health records)WAC 388-101D-0150-3
When is a positive behavior support plan required?WAC 388-101D-0410Corrected Aug 1, 2022

Provider failed to implement a positive behavior support plan correctly, resulting in an inoperable window alarm required to monitor a client.

When is a positive behavior support plan required?WAC 388-101D-0410-1
Client health services supportWAC 388-101D-0150Corrected Aug 1, 2022

Lack of proper documentation and instruction regarding seizure reporting protocols for Client #1.

Client health services support (monitoring medical treatment)WAC 388-101D-0150-5
Managing client fundsWAC 388-101D-0245Corrected Aug 1, 2022

Provider failed to maintain current running balances for client funds, resulting in inaccurate cash ledgers and discrepancies in benefits balances.

Nurse DelegationWAC 388-101D-0160Corrected Aug 1, 2022

Staff member performed tasks without proper adherence to nurse delegation protocols.

Treatment of clientsWAC 388-101D-0130Corrected Aug 1, 2022

Client #4 had restrictive procedures (frosted windows) not properly identified in their treatment plan.

Apr 12, 2024Inspection

The report notes these are repeat deficiencies previously cited on 06/07/2022.; Plan of correction covers both the initial inspection findings (pages 11-13) and additional points raised in the facility's response letter.

When is a positive behavior support plan required?WAC 388-101D-0410Corrected Aug 1, 2022

Provider failed to ensure kitchen window alarm was operational for a client requiring a positive behavior support plan for elopement risk.

Client health services supportWAC 388-101D-0150Corrected Aug 1, 2022

Missing documentation/logs for reporting seizures to health care professional as directed.

Client health services supportWAC 388-101D-0150

Failed to follow Client 4's blood-glucose protocol, including failure to recheck levels after low readings and missing documentation.

Nurse DelegationWAC 388-101D-0160Corrected Aug 1, 2022

Staff performance of nursing tasks lacked proper delegation compliance.

When is a positive behavior support plan required?WAC 388-101D-0410

Failed to implement Positive Behavior Support Plan for Client 1, resulting in household cleaning chemicals being stored unsecured.

Physical and safety requirementsWAC 388-101D-0170Corrected Aug 1, 2022

Non-compliant household water temperatures identified.

Managing client fundsWAC 388-101D-0245Corrected Aug 1, 2022

Provider failed to maintain accurate current running balance in client's cash ledger; discrepancies found between counted cash, ledger balance, and verification logs.

Treatment of clientsWAC 388-101D-0130Corrected Aug 1, 2022

Restrictive procedure (frosted windows) not included in treatment plan.

Medical devicesWAC 388-101D-0155Corrected Aug 1, 2022

Use of wheelchair with a seatbelt lacked a prescription and documented guardian consent.

Apr 5, 2024Investigation

Follow-up inspection on 04/05/2024 found no deficiencies; prior deficiencies from 2023 were confirmed corrected.

Mandated reporting policies and proceduresWAC 388-101-4170-1-a-iiiCorrected Apr 24, 2023

Provider failed to report a fall with head and knee injury to the legal representative, hindering informed medical decisions.

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References & Resources

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