Peterson Park Health Care Ctr
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 67 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Above-median deficiencies (12 vs median 11.0)
Above average in IL · Below recommended RN staffing · Above average staffing · $49,226 in fines
What this means for your family
Peterson Park has a highly regarded rehabilitation and wound care team that has helped many residents recover successfully. However, families should be aware of recurring reports regarding understaffing and hygiene issues; we strongly recommend visiting during off-hours or weekends to observe the care environment firsthand before committing.
Google Reviews
Google Reviews
67 reviews on Google“Peterson Park Health Care Center receives polarized feedback, with many residents and families praising the rehabilitation therapy and wound care team for successful recoveries. However, significant concerns persist regarding chronic understaffing, poor hygiene, and inadequate communication, particularly during night shifts and in the memory care unit.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective physical and occupational therapy
- Specialized and successful wound care team
- Attentive and compassionate nursing staff (cited by many)
- Clean and well-organized facility (noted by several)
Concerns
- Chronic understaffing leading to neglect (mentioned by 6 reviewers)
- Poor hygiene and cleanliness (dirty diapers, odors) (mentioned by 4 reviewers)
- Inadequate communication and responsiveness (mentioned by 4 reviewers)
- Poor quality or inappropriate food/dietary management (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 70 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1We've heard great things about your wound care team and physical therapy; could you tell us more about how those specialists work with residents on a daily basis?
- 2How does the nursing team ensure that communication stays consistent and clear with family members regarding any changes in a resident's condition?
- 3What specific steps are in place to ensure the dining experience is both nutritious and enjoyable for residents with different dietary needs?
- 4Could you describe your protocols for maintaining high standards of cleanliness and hygiene in the resident rooms and common areas?
- 5What does a typical day of social activities and engagement look like for the residents here?
- 6In the event of a medical emergency during the night or over the weekend, what is the immediate process for notifying the family and coordinating care?
Personalized based on this facility's data
Key Review Excerpts
“The dementia unit there can be pretty scary, especially for someone with only mild dementia. There is a lot of yelling, beeping, and often chaos on that floor.”
“The facility might be outdated but the care is amazing. Thank you”
“The therapists here are great. I cannot believe how wonderful Christine, Sasha, Oliver and the other therapists are.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
3
measures
5
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for the flu
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has a concerning pattern of family complaints triggering 17 of 44 deficiencies, including multiple incidents involving abuse protection, accident prevention, and resident dignity. The most frequent problem areas include medication management, resident rights violations, and safety hazards throughout the facility. While all deficiencies show correction dates, the recurring nature of similar issues across multiple surveys suggests systemic problems that families should carefully consider.
Jan 30, 2026Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Nov 29, 2025Complaint1
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Nov 29, 2025Routine3
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Mar 25, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Sep 20, 2024Routine12
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Nutrition and Dietary Deficiencies
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
May 20, 2024Complaint1
Administration Deficiencies
Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
Federal Penalties
Fine
Sep 22, 2023
$13,042
Payment Denial
Sep 22, 2023
6-day denial
Ownership & Operations
Who Operates This Facility
Peterson Park Health Care Ctr
for profit
Chain Affiliation
Legacy Healthcare
89 facilities nationwide
Chain avg rating: 3.0/5 · Rank 48 of 89
Ownership & Management
Owners
Ppa Ltd
Owner · Organization
Rajchenbach, Chaim
Owner
Shabat, Menachem
Owner
Shabat, Ronald
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
67 reviews from families & visitors
Official Website
Visit petersonparkhealthcarecenter.com
Medicare data downloads
Original nursing home datasets
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Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
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