Alliance Health at Marie Esther
Strong Medicare quality ratings; families often praise compassionate hospice and end-of-life care. Still worth an in-person visit.
based on 16 Google reviews
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What this means for your family
This facility appears to provide high-quality, compassionate hospice and end-of-life support, but families should be cautious regarding general medical oversight and daily care. We recommend asking specifically about the availability of physicians on weekends and monitoring your loved one's nutritional intake closely, as these were identified as significant pain points.
Google Reviews
Google Reviews
16 reviews on Google“Reviews for Alliance Health at Marie Esther are highly polarized, with significant concerns regarding staff professionalism and medical oversight. While one family praised the compassionate hospice care and responsiveness of the nursing team, others reported issues with weight loss, poor communication with doctors, and rude behavior from support staff.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate hospice and end-of-life care
- Responsive nursing staff during critical transitions
- Private rooms available for family comfort
Concerns
- Rude or unprofessional behavior from staff members (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 17 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the facility's strong reputation for end-of-life and hospice care, what specific support systems are in place to ensure families feel comforted and informed during those transitions?
- 2I noticed some feedback regarding the dining experience; could you walk me through how you are currently working to improve the quality and variety of the meals served to residents?
- 3With recent mentions regarding staff communication, what is your standard process for keeping family members updated on their loved one's daily health and well-being?
- 4How do you foster a positive and professional team culture to ensure that every resident and family member feels treated with kindness and respect at all times?
- 5Could you describe the daily activity schedule and how you tailor these programs to keep residents engaged and socially connected?
- 6Since you have private rooms available, how do you balance the need for resident privacy with the goal of keeping them integrated into the community life of the facility?
Personalized based on this facility's data
Key Review Excerpts
“Although we were only there 5 days until she passed we were treated with extreme kindness and excellent care. Hospice speciality and nursing staff worked together to adjust comfort medications/treatment hourly.”
“My mom wasn't eating much at all, although her chart showed that she had a Fair appetite. She lost a lot of weight while in there.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
10
measures
5
measures
1
measures
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Alliance Health at Marie Esther has a concerning pattern of recurring safety deficiencies, particularly with emergency power systems cited three times across multiple surveys, plus ongoing issues with fire safety systems and nursing staffing requirements. A family filed a complaint in 2023 regarding resident protection from abuse that was corrected. While all identified problems have correction dates, the facility's repeated struggles with basic safety infrastructure and staffing requirements warrant careful consideration during any visit.
Sep 5, 2025Routine6
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Jul 9, 2024Routine2
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Sep 28, 2023Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Apr 14, 2023Routine4
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Federal Penalties
Fine
Sep 28, 2023
$7,901
Ownership & Operations
Who Operates This Facility
Alliance Health at Marie Esther
nonprofit
Chain Affiliation
Alliance Health & Human Services
8 facilities nationwide
Chain avg rating: 3.8/5 · Rank 3 of 8
Ownership & Management
Owners
Alliance Health INC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
16 reviews from families & visitors
Official Website
Visit alliancehhs.org
Medicare data downloads
Original nursing home datasets
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