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based on 48 Google reviews
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Medicare shows an abuse citation on record. Read the linked source details, ask the administrator what corrective action was taken, and independently verify the facility’s current status before deciding.
Nexus at Palos (formerly Bria/Strive) receives highly polarized feedback, with experiences ranging from excellent short-term rehab to severe neglect in long-term care. While some families praise the facility's cleanliness and attentive therapy staff, numerous reviewers report significant issues with hygiene, understaffing, and unprofessional behavior from nursing personnel.
Quality Themes
Tap a score for detailsStrengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 51 analyzed
Personalized based on this facility's data
Key Review Excerpts
“The nurses came within 2 minutes of ringing buzzer. The food was the best ever so if you were hungry, its your fault.”
“The facility was very clean. The patient I went to visit love this place and the staff seems to live her.”
“My dad has been at Bria for three months and every nurse is extremely attentive and patient. My dad suffers from Dementia and I am blown away by how wonderful everyone is!”
RN hours are below the EveryPlace reference benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
2
measures
9
measures
6
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents on antipsychotic medication
Residents who lost too much weight
Residents with pressure sores (bedsores)
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Nexus at Palos has faced recurring complaints from families that triggered numerous federal inspections, with persistent issues in three key areas: pressure ulcer care (appearing in 8 separate violations), accident prevention and safety hazards (6 violations), and treatment and care delivery (7 violations). While all deficiencies show provider correction dates, the repeated nature of these problems—particularly pressure ulcer care violations spanning from 2022 to 2024—suggests ongoing challenges in maintaining consistent care standards.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Resident Rights Deficiencies
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Federal Penalties
Payment Denial
Apr 3, 2026
4-day denial
Fine
Apr 3, 2026
$145,665
Fine
Sep 2, 2025
$52,875
Fine
May 16, 2025
$17,095
Fine
May 16, 2025
$16,585
Fine
May 16, 2025
$16,585
Fine
May 16, 2025
$16,585
Fine
Nov 12, 2024
$62,595
Fine
Aug 29, 2024
$37,882
Fine
Aug 21, 2023
$65,841
Payment Denial
Aug 21, 2023
7-day denial
Nexus at Palos
for profit
Bria Health Services
15 facilities nationwide
Chain avg rating: 1.2/5 · Rank 8 of 15 (Lowest rating)
Owners
Undisclosed
Ownership Data Not Available · Organization
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Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
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Google Reviews
48 reviews from families & visitors
Official Website
Visit briahs.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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