Ahva Care of Stickney
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 33 Google reviews
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What this means for your family
This facility has a highly regarded therapy department that many families praise for helping residents recover. However, there is a recurring pattern of complaints regarding facility cleanliness and odor, as well as inconsistent staffing levels. We strongly recommend conducting an unannounced tour to personally verify the environment and hygiene standards before making a decision.
Google Reviews
Google Reviews
33 reviews on Google“AHVA Care of Stickney receives highly polarized feedback, with reviews oscillating between reports of severe neglect and praise for a small, family-oriented environment. Critics consistently highlight concerns regarding facility cleanliness, odors, and staffing levels, while supporters frequently commend the therapy department and the attentiveness of the front office staff.”
Quality Themes
Tap a score for detailsStrengths
- Dedicated and professional therapy team
- Small, family-oriented environment
- Attentive front office staff
- Personalized care approach
Concerns
- Persistent strong odor of urine throughout the facility (mentioned by 5 reviewers)
- Understaffing and slow response times for basic needs (mentioned by 4 reviewers)
- Unsanitary conditions and facility maintenance issues (mentioned by 4 reviewers)
- Medication management and care plan errors (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 34 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to family feedback online; how do you incorporate that family input into your daily care plans?
- 2With your smaller, 51-resident capacity, how do you ensure that staff are able to provide timely assistance when a resident needs help with basic daily tasks?
- 3I see your therapy team is highly regarded; how do they coordinate with the nursing staff to ensure consistent care throughout the rest of the day?
- 4What is your current protocol for maintaining facility cleanliness and managing odors to ensure a comfortable living environment for all residents?
- 5Given the recent focus on medication management, what specific safeguards or double-check systems do you have in place to ensure accuracy for your residents?
- 6Could you walk me through a typical day for a resident here, and how you tailor those activities to keep them engaged in such a close-knit community?
Personalized based on this facility's data
Key Review Excerpts
“The facility is nice and neat and my favorite part was the therapy cats! They are so cute and friendly and I can see the other residents really loved them.”
“The nursing staff is truly exceptional—kind, attentive, and consistently patient. They made sure she was comfortable, well-cared for, and supported every step of the way.”
“The place smells really bad and my dad was always laying in pee. The employees are very nice but when it comes to changing we had to wait more than hour which is unbelievable”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
6
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents on antipsychotic medication
Residents vaccinated for the flu
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has had multiple families file complaints that triggered inspections, resulting in 6 complaint-related deficiencies including serious concerns about resident safety and abuse prevention. The most recurring issues involve emergency preparedness, environmental safety, and dietary staffing, with problems persisting across multiple years through 2025. While all deficiencies show correction dates, the pattern of ongoing safety and care issues, particularly those serious enough to prompt family complaints, warrants careful consideration during any visit.
Mar 25, 2026Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Jan 16, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Sep 23, 2024Complaint1
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Sep 14, 2024Complaint1
Quality of Life and Care Deficiencies
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
May 23, 2024Routine5
Nutrition and Dietary Deficiencies
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Emergency Preparedness Deficiencies
Establish policies and procedures for medical documentation.
Emergency Preparedness Deficiencies
Establish policies and procedures for volunteers.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Nov 17, 2023Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Ownership & Operations
Who Operates This Facility
Ahva Care of Stickney
for profit
Ownership & Management
Owners
Ahva Southwest Holdco, LLC
Owner · Organization
Baver, Elana
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
33 reviews from families & visitors
Official Website
Visit ahvahealth.com
Medicare data downloads
Original nursing home datasets
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