Assisted Living · Issaquah, WA
780 Nw Juniper Street, Gilman · Issaquah, WA 98027
About this listing
Catalog updated Aug 4, 2026. Current services and availability are unconfirmed.
Monthly cost
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Availability
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Reported capacity: 56 residents. This is not the number of openings.
Contact information →Care & support
Usually offers housing and help with everyday tasks, such as bathing and dressing.
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Payment details are not confirmed in our records. Ask about private pay, insurance, and assistance programs.
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Public Google reviewers rate Aegis of Issaquah highly. Reviewers highlight: beautiful, well-maintained woodland grounds, warm, professional, and attentive staff. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Aegis of Issaquah is widely praised for its beautiful, cottage-style grounds and a warm, professional care team that fosters a family-like atmosphere. While many families report high satisfaction with the activities, food quality, and staff attentiveness, there are serious, isolated reports of neglect, communication failures, and billing disputes that prospective families should investigate thoroughly.
AI summaries of public opinions. These describe review sentiment, not verified care quality.
Most reviews praise the staff as warm and professional, though one report of severe neglect exists.
While some praise the front desk and email updates, others report significant failures in communication regarding medical incidents.
Reviewers consistently describe the facility and grounds as beautiful and extremely clean.
Multiple reviewers specifically highlight the food as amazing, healthy, and inventive.
Residents and families frequently mention a wide variety of activities and a happy social atmosphere.
The cottage-style layout is noted as being particularly well-suited for resident comfort and inclusion.
Reviewers acknowledge the high cost and note that the billing structure can be complicated.
Scores range from 0 (negative) to 10 (positive). They are model interpretations of reviews and are not clinical, safety, or inspection ratings. Unmentioned topics are omitted.
Strengths
Concerns
Rating Trends
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Distribution · 33 analyzed
This facility responds to some reviews.
Key Review Excerpts
“The cottage environment makes a cozy gathering spot for the residents in a family like setting. Activities abound and create a happy atmosphere.”
“This place is a nightmare. It was seriously understaffed. My father was severely neglected. He didn't have a functioning call button. He was hospitalized and they didn't inform me.”
“One of the challenges of working with this facility is their somewhat complicated fee basis. They have a system of care points and rates and rent points and rates”
Source: WA Dept. of Social & Health Services
There is also a separate follow-up letter dated 05/05/2026 stating that the deficiencies listed in compliance determination 73527 were corrected.
Facility failed to manage oxygen therapy for Resident 2; no documentation of actions taken or physician notification when SpO2 readings fell below 92%.
Facility failed to ensure 1 of 6 staff (Staff F) completed required 12 hours of annual continuing education.
Facility failed to complete required Washington State Name and Date of Birth background checks for 2 of 6 staff (Staff E and F) every two years.
Facility failed to ensure Resident 3 received medications with complete dosing directions; Staff applied topical gel without using a measurement device to ensure correct dosage.
Approval Status: Disapproved. Next inspection scheduled on or after: 3/26/2026.
Emergency exit gates in memory do not have language on how to exit within 6 feet of exit.
Escutcheon ring is missing on sprinkler head in Fur house near Life Enrichment hallway.
The IT / Electrical room had multiple items blocking electrical panels.
30 second monthly exit and emergency lighting activation test had not been performed.
Facility unable to provide documentation that 4th Quarter 2025 fire drills were performed for all buildings.
Extension cords were used for permanent wiring in the main office near the copier and in Dogwood House Room 411.
Facility states they have no fire dampers.
Monthly testing and maintenance of CO alarms/detectors had not been performed.
90 min annual exit and emergency lighting power test had not been performed.
Facility unable to provide documentation for 5-Year FDC Hydro Testing.
Alder House: Fire extinguisher near Health Director's office missing hose clamp.
Fire/smoke doors propped open with wedges; fire door near room 511 was propped open and coming apart.
Inspection dated 06/30/2025 states that all violations noted during previous related inspections have been corrected.
Monthly 30-second activation testing not performed and documented.
Facility needs to establish a schedule for inspection of fire-rated construction.
Facility could not provide documentation for 12 planned and unannounced fire drills in the previous 12 months.
Two loose tanks found in kitchen.
Missing annual service report and diesel fuel testing records.
Missing annual fire door inspection documentation; resident doors 310 and 312 would not close and latch.
Annual 90-minute power test not performed and documented.
Missing annual forward flow test report.
Missing documentation for first and second semi-annual hood cleaning.
Missing semi-annual service records; protective covers missing from nozzles; deep fryer nozzle needs adjustment.
Vendor sticker on panel indicated Yellow status; carbon monoxide detection maintenance records not provided.
Facility approval status is Disapproved. This document reflects the 02/26/2025 inspection. The file also contains an earlier 12/18/2024 inspection report showing similar unresolved deficiencies.
Annual forward flow test paperwork not provided.
Vendor sticker on panel indicated Yellow status.
Missing semi-annual service documentation; nozzles missing protective covers; fryer nozzle needs adjustment.
Missing documentation for first and second semi-annual hood cleaning.
Annual service report, log of weekly inspections, monthly 30-minute full load test, and diesel fuel testing documentation not provided.
There are multiple pages provided, some overlapping. The facility was also found in compliance with a later follow-up inspection (Completion Date 10/31/2024) regarding previously noted deficiencies.; The facility failed to meet Assisted Living Facility requirements. Some deficiencies listed under 'Consultation' in the cover letter.; Page 3 of 3 of a cover letter. Contact person: Laurie Anderson, Field Manager, Region 2, Unit D, Residential Care Services.
Facility failed to document in 4 of 9 residents' (Resident 1, 4, 8, and 9) Negotiated Service Agreements the care needs and interventions for diagnoses and physician-ordered treatments.
Facility failed to ensure 1 of 6 staff (Staff C) completed required CPR and first aid training.
Facility failed to provide lockable drawers or cabinets in sampled unoccupied resident apartments.
Facility failed to document communication needs and behavioral interventions for a non-English speaking resident with exit-seeking behaviors.
Staff C lacked documentation for required CPR and first aid training.
Facility failed to ensure 2 of 6 staff (Staff A and Staff D) were screened for Tuberculosis as required.
Facility failed to maintain safe hot water temperatures between 105 F and 120 F in 8 of 27 tested sinks.
Facility failed to complete an investigation when a missing controlled medication (Lorazepam) was reported.
Ventilation fans in 6 of 21 laundry rooms and resident bathrooms were non-operational.
All violations noted during previous related inspection(s) have been corrected. The report indicates all items were corrected.
Improper working space and clearance in front of electrical service equipment.
Combustible material stored in boiler rooms, mechanical rooms, electrical equipment rooms or in fire command centers.
Combustible materials stored in exits or enclosures for stairways and ramps.
Records of required emergency evacuation drills not properly maintained.
Failure to maintain inventory and annual visual inspection records of fire-resistance-rated construction.
Hoods, grease-removal devices, fans, ducts and other appurtenances not cleaned as required.
Improper use of extension cords as a substitute for permanent wiring.
Facility received 'Approved' status on 05/10/2023 following correction of all noted violations.; Approval status is marked as Disapproved.
No documentation of annual/semi-annual commercial hood servicing.
Unable to provide records of annual fire wall inspection and/or repairs.
Open junction box/missing cover plate in main building nurse's office.
Unable to provide record of annual fire alarm system inspection.
No documentation for smoke detector sensitivity test report.
Ginko building upstairs storage room smoke detector missing cover.
Large hole in ceiling in Elm building laundry room closet.
Unapproved multi plug adapter found in Birch building upstairs.
Missing annual fire sprinkler inspection documentation (pipe testing, dry system, trip test, etc.).
Heat survey required for commercial hood to determine correct fusible link rating.
Alder building dining room door did not close/latch properly.
Failed to provide automatic backup generator inspection/service report.
Civil fine of $500.00 imposed. This is noted as an uncorrected deficiency previously cited on February 28, 2023.
The licensee failed to implement their policy on required respiratory protection program for twenty-three staff in alignment with standard infection control practices.
Contact the provider directly when you feel ready. Have your questions handy and ask for answers in writing.
Confirm current status with WA Dept. of Social & Health Services.
Google Maps
Photos, directions & neighborhood info
Google Reviews
27 reviews from families & visitors
Official Website
Visit aegisliving.com
WA DSHS — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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