See every facility — official ratings, family reviews, no referral fees.
Assisted Living

Spiritwood at Pine Lake

Families consistently rate this highly — reviewers highlight consistently clean and well-maintained facility. Schedule a visit to confirm the fit.

3607 228th Ave Se, Providence Point · Issaquah, WA 9802980 bedsLicensed & Active
Source: WA DSHS — view official record
Google rating
4.5/5

based on 12 Google reviews

5
4
3
2
1
Spiritwood at Pine Lake Assisted Living in Issaquah, WA — Street View
Street View

Watch Spiritwood at Pine Lake

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

What this means for your family

Spiritwood at Pine Lake is highly regarded for its cleanliness and active social environment, making it a great choice for those who value a vibrant community. However, because one reviewer mentioned concerns regarding communication and discharge policies, we recommend asking management directly about their process for handling care transitions and resident disputes.

Google Reviews

Google Reviews

12 reviews on Google
Spiritwood at Pine Lake is frequently praised for its clean, well-maintained environment and a staff that is described as caring and attentive to individual resident needs. While many families report that their loved ones are thriving and enjoy the active social calendar, there are isolated concerns regarding staff turnover and communication issues during transitions or care disputes.

Quality Themes

Tap a score for details
Food9.0Staff8.0Clean10.0Activities9.0MedsN/AMemory9.0Comms5.0ValueN/A

Strengths

  • Consistently clean and well-maintained facility
  • Engaging activities and holiday events
  • Attentive and personable care staff
  • Strong communication during the tour and intake process

Concerns

  • Poor communication and potential for involuntary discharge (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2343.02016(2)5.02017(2)5.02020(3)2.32023(3)5.02024(2)5.02025(2)

Distribution · 14 analyzed

5
10
4
0
3
2
2
0
1
2

How They Respond to Reviews

100%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed your team is very active in responding to online feedback; how does that commitment to open communication translate into how you keep families updated on their loved one's day-to-day life?
  • 2Given the importance of stability for residents, could you walk me through your process for evaluating care needs and how you work with families if a resident's health requirements begin to shift?
  • 3With your capacity of 80 residents, how do you ensure that the personal, attentive care mentioned by your community members remains consistent for everyone?
  • 4I’ve heard wonderful things about your holiday events and activities; could you share a few examples of what a typical week of engagement looks like for residents here?
  • 5Since you maintain such a clean and well-kept environment, what is your protocol for ensuring that medical needs or health changes are addressed promptly by your staff?
  • 6How do you facilitate ongoing dialogue with families to ensure we are always on the same page regarding our loved one's care plan and long-term residency?

Personalized based on this facility's data


Key Review Excerpts

The apartments are cleaned right down to washing the bedding. The whole facility is also so clean without any coverup smell. Meals are served in the dining room where friendships form.

Memory care family member · 2020★★★★★

I am a healthcare clinician providing in home medical care. I have visited residents at this facility for over 1 year and almost routinely witnessed the excellent care they provide.

Healthcare clinician · 2025★★★★★

The environment is ALWAYS clean, what I refer to as 'spic and span' everywhere--dining room, bathrooms, communal areas, and private living spaces.

Long-term resident's family · 2017★★★★★
Source: 12 Google reviews

State Inspection History

State Inspections

Source: WA Dept. of Social & Health Services

7total
51deficiencies
Apr 8, 2026Fire
CleanReport

Investigation of complaint 218422 regarding a fire alarm triggered by a resident microwaving bread. No IFC violations were observed during the investigation.

Dec 1, 2025Fire
CleanReport

All violations noted during previous related inspection(s) have been corrected.

Aug 4, 2025Inspection

Letter confirms that follow-up inspection on 08/04/2025 found no deficiencies and that previous deficiencies listed were corrected.; Report includes undated/unidentified 'Dining Services' deficiencies regarding handwashing and hair restraint.; The facility reported during the inspection that the garbage disposal issues were partially due to the Maintenance Director abruptly quitting.

Hands and armsWAC 246-215-02310-5
PetsWAC 388-78A-2620-2-a
Service agreement planningWAC 388-78A-2130-3-a
Service agreement planningWAC 388-78A-2130-3
Tuberculosis (Positive test result)WAC 388-78A-2485

Facility failed to ensure 2 staff members with positive TB tests completed a chest x-ray within seven days.

Background checks (Conditional hire)WAC 388-78A-2468

Facility failed to submit background authorization for 1 contracted staff member within one business day of their start date.

Ongoing assessmentsWAC 388-78A-2100

Facility failed to assess 2 residents for the safe use of medical devices (bed rails).

Garbage and refuse disposalWAC 388-78A-2970

The facility failed to keep the garbage refuse station clean and well-maintained. Observations showed trash, latex gloves, and debris scattered outside dumpsters and the facility kitchen, creating potential health risks.

Food sanitationWAC 388-78A-2305-1
PetsWAC 388-78A-2620-2-b
PetsWAC 388-78A-2620

Facility failed to ensure 1 of 3 pets was current on vaccinations and certified free of diseases transmittable to humans.

Service agreement planningWAC 388-78A-2130

Facility failed to update Negotiated Service Agreements for 2 residents regarding the use and maintenance of medical devices (Roho cushions).

Food and nutrition servicesWAC 388-78A-2300

The facility did not post or make menus available in the memory care unit and failed to make the dietary manual available to kitchen staff.

Hair restraintsWAC 246-215-02410-1
Service agreement planningWAC 388-78A-2130-3-b
Tuberculosis (Two step skin testing)WAC 388-78A-2484

Facility failed to ensure 1 staff member completed an initial TB skin test within three days of hire.

Bed rail assessment and documentationWAC 388-78A-...

The facility failed to assess Resident 6 and Resident 11 for the use of bed rails, which were installed by family members without the facility's knowledge.

Jun 10, 2025Enforcement
$1,000.00Report

Letter details imposition of $1,000.00 total in civil fines for listed violations.

Hands and arms—When to washWAC 246-215-02310
Hair restraints EffectivenessWAC 246-215-02410 (1)
Hands and arms—Cleaning procedureWAC 246-215-02305 (5)

One staff failed to follow hand sanitation guidelines in the main commercial kitchen.

Food sanitationWAC 388-78A-2305 (1)

Failure to ensure staff followed hand sanitation guidelines; uncorrected deficiency from 04/14/2025.

Service agreement planningWAC 388-78A-2130 (3)(a)(b)

Failed to update two residents' Negotiated Service Agreements (NSA); uncorrected deficiency from 04/14/2025.

PetsWAC 388-78A-2620 (2)(a)(b)

Failed to ensure four pets were current with examinations and certifications; uncorrected deficiency from 04/14/2025.

Sep 26, 2024Fire

The inspection report dated 09/26/2024 states that all violations noted during previous related inspections (07/09/2024) have been corrected.

Owner's ResponsibilityIFC 701.6

Facility lacked documentation for fire-rated construction inspection schedule; penetrations found in 301D electrical room and 2nd-floor housekeeping room.

Door OperationIFC 705.2.4

Multiple doors failed to latch automatically (e.g., by room 337, med room, laundry, activity room, and by elevator).

Extinguishing System ServiceIFC 904.13.5.2

Automatic fire-extinguishing systems service documentation.

Carbon Monoxide Detection - GeneralIFC 0915.1

Monthly carbon monoxide alarm/detector testing and maintenance documentation missing.

Emergency Lighting Equipment Inspection and TestingIFC 1032.10

Missing annual 90-minute battery power test documentation.

Fire Door Inspection and TestingNFPA 80

Missing annual inspection schedule and records for fire doors.

Inspection and MaintenanceIFC 705.2

Opening protectives in fire-resistance-rated assemblies need inspection and maintenance.

Inspection, Testing and MaintenanceIFC 907.8

Fire alarm and fire detection system maintenance records.

Fire /Smoke Dampers Inspection and TestingNFPA 80

Periodic inspection and testing required.

CleaningIFC 606.3.3

Hoods, grease-removal devices, fans, ducts, and other appurtenances require cleaning.

Testing and MaintenanceIFC 903.5

Missing annual reports, 5-year pipe/FDC tests, 3-year dry system tests, trip tests, flow tests, and quarterly inspections; loaded sprinkler heads observed.

ObstructionIFC 1020.4

Med cart obstructing the path of egress in the elevator lobby.

Nov 7, 2023Inspection

The facility is not required to submit a formal plan-of-correction for these deficiencies.

Emergency and disaster preparednessWAC 388-78A-2700Corrected Nov 7, 2023

Facility did not display or have clearly marked signage for first aid kits.

Storing, securing, and accounting for medicationsWAC 388-78A-2260Corrected Nov 7, 2023

Facility failed to maintain five medications in original containers with pharmacy labels.

Jun 15, 2023Fire

Inspection on 5/10/2023 resulted in 'Disapproved' status. A subsequent inspection on 6/15/2023 confirmed that all violations from the previous inspection were corrected, resulting in 'Approved' status.

Equipment Rooms - Storage in BuildingsIFC 315.3.3

Electrical room and boiler room being used for storage.

CleaningIFC 607.3.3

Missing documentation for second semi-annual hood cleaning.

Penetrations - Maintaining ProtectionIFC 703.1

Unprotected penetrations noted near mail boxes, stairwell by room 103, above dish room exit, and above kitchen fire doors.

Duct and Air Transfer OpeningsIFC 706.1

Missing documentation for 4-year fire/smoke damper inspection.

Extinguishing System ServiceIFC 904.12.5.2

Missing documentation for semi-annual servicing, annual replacement of fusible links/heads, and NAFED certification.

MaintenanceIFC 915.6

Carbon monoxide detector not working by resident mail room.

Fire Door Inspection and TestingNFPA 80

Missing annual fire door inspection documentation.

Ceiling ClearanceIFC 315.3.1

Supplies stored under sprinkler heads in 3rd floor storage room and 2nd floor storage room.

Owner's ResponsibilityIFC 701.6

Missing annual inspection record of fire-resistance-rated construction.

Testing and MaintenanceIFC 903.5

Missing records for 5-year internal pipe test, 3-year dry system test, annual forward flow test, 5-year backflow internal test, 5-year FDC hydro test, and quarterly inspections.

Directional SignageIFC 1009.10

Lack of exit signage showing direction of egress from courtyard to parking lot.

Extension CordsIFC 604.5

Daisy-chained power strips in room 321, extension cord in courtyard, and extension cord found in memory care on TV wall.

Door OperationIFC 705.2.4

Corridor door and electrical door by room 341 will not latch.

Inspection, Testing and MaintenanceIFC 907.8

Missing annual report, sensitivity testing, and nuisance log.

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Nearby Alternatives

Call