Accela Rehab and Care Center at Somerton
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 205 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (14 vs median 8.0)
- High staff turnover (56%)
- High RN turnover (58%)
Below average in PA · Critically understaffed (RN) · No penalties on record
What this means for your family
This facility shows a clear divide in quality; while many patients report successful rehabilitation and praise the therapy team, there are recurring, serious reports of neglect and communication failures. If you consider this facility, we strongly recommend visiting unannounced, checking the cleanliness of the specific wing, and speaking directly with the administrator about your loved one's specific medical needs.
Google Reviews
Google Reviews
205 reviews on Google“Accela Rehab and Care Center at Somerton receives highly polarized feedback, with many reviewers praising the therapy team and recent facility renovations, while others report severe concerns regarding patient neglect and unprofessional conduct. Families should be aware of a significant divide between those who feel their loved ones are well-cared for and those who describe a lack of basic hygiene, poor communication, and inadequate staffing.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical and occupational therapy
- Recent facility renovations and improved cleanliness
- Attentive and professional nursing staff (cited by many)
- Helpful concierge and administrative support
Concerns
- Reports of patient neglect, including hygiene issues and slow response times (mentioned by 12 reviewers)
- Unprofessional, rude, or dismissive staff behavior (mentioned by 10 reviewers)
- Poor communication regarding patient status and difficulty reaching staff by phone (mentioned by 6 reviewers)
- Inadequate dietary management or cold/poor quality food (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 209 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed the facility has undergone recent renovations; how have these updates impacted the daily experience and comfort of the residents?
- 2Given the importance of consistent updates, what is the standard protocol for keeping families informed about a loved one's health status or changes in care?
- 3With the focus on physical and occupational therapy here, how do you ensure that residents receive attentive, timely assistance with daily hygiene and personal care needs?
- 4I see that the administration is very active in responding to feedback online; how do you use that family input to improve the quality of the dining experience and meal service?
- 5How does the nursing team coordinate with the pharmacy and medical staff to ensure accuracy and safety in daily medication management?
- 6What kind of social activities or engagement programs are available to help residents feel connected and active throughout the week?
Personalized based on this facility's data
Key Review Excerpts
“The rooms are spotless, bright, and cheerful. I rest in peace knowing he gets tender, love, and care by a team of professionals!”
“I was in the facility for almost one month for nursing care, I am satisfied with my level of care and professional support in the facility.”
“My brother died here. He was only 44 years old. He got sick at this facility. I begged them to send him to the hospital 3 days in a row. I begged the nurses and the head of the staff.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
6
measures
9
measures
1
measures
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have repeatedly filed complaints about this facility, with 19 complaint-triggered deficiencies including recent concerns about nursing staffing levels. The most recurring problems involve medication management, maintaining proper medical records, and facility cleanliness including pest control issues. While all deficiencies show correction dates, the pattern of repeated issues across multiple surveys in the same areas suggests ongoing challenges with maintaining consistent care standards.
Mar 4, 2026Complaint2
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Dec 1, 2025Complaint1
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Jul 3, 2025Complaint1
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
May 29, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Mar 13, 2025Routine12
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Mar 13, 2025Complaint1
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Ownership & Operations
Who Operates This Facility
Accela Rehab and Care Center at Somerton
for profit
Chain Affiliation
Accela Healthcare
4 facilities nationwide
Chain avg rating: 2.5/5 · Rank 3 of 4
Ownership & Management
Owners
Berkowitz, Cheskel
Owner
Berkowitz, Sam
Owner
Leifer, Joel
Owner
Ornstein, Marton
Owner
Zupnick, Joel
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
205 reviews from families & visitors
Official Website
Visit accelasomerton.com
Medicare data downloads
Original nursing home datasets
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