Crescent Fields at Huntingdon Valley
Families consistently rate this highly — reviewers highlight welcoming and compassionate sales/admissions staff. Schedule a visit to confirm the fit.
based on 25 Google reviews
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What this means for your family
This facility is an excellent choice for families prioritizing a beautiful environment and a highly professional admissions process. However, you should verify that specific care promises, such as transportation or specialized services, are documented in writing, as some families have experienced broken commitments from management.
Google Reviews
Google Reviews
25 reviews on Google“Families will find a beautiful, modern facility with highly praised sales and administrative staff, particularly Karen Dapp, who is noted for making transitions seamless. While many residents enjoy the amenities and dining, there are serious allegations regarding broken promises from management and inconsistent staffing levels.”
Quality Themes
Tap a score for detailsStrengths
- Welcoming and compassionate sales/admissions staff
- Beautiful, modern, and clean facility
- High-quality amenities and rooftop areas
- Attentive and kind nursing and care staff
Concerns
- Management making unfulfilled promises regarding services (mentioned by 2 reviewers)
- Inconsistency in staffing and operational changes (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 25 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1We noticed how much the management team values feedback from the community; how do you typically incorporate resident or family suggestions into your facility operations?
- 2The rooftop and common areas look beautiful; what kind of daily social activities or outings are planned to help residents enjoy these spaces?
- 3Could you tell us more about the dining experience, specifically regarding how much variety and customization is available for daily meals?
- 4With the nursing staff being so highly regarded, how is medical care coordinated during the overnight hours or in the event of an unexpected emergency?
- 5As we look at the long-term plan, how do you ensure that the specific services and amenities promised during the move-in process remain consistent for the resident?
- 6With 149 residents living here, how do you maintain that sense of a close-knit, welcoming community that people often mention when they visit?
Personalized based on this facility's data
Key Review Excerpts
“The staff is so kind and attentive. She is eating better than she has in years. My family and I are so happy to have her in a place where we know she is safe and cared for!”
“The management team makes promises (Facility Director) they don't keep. The food is boring and borderline inedible, and staffing issues prevail.”
“I have worked with Sam regarding several of my clients who needed an advocate for coming to a community for various reasons. He is extremely knowledgeable and patient when listening and offering support.”
State Inspection History
State Inspections
Source: PA State Licensing Agency
Key Findings
Between 2023 and 2025, Crescent Fields at Huntingdon Valley underwent seven inspections, resulting in 17 recorded violations. Findings included issues regarding fire safety protocols, staff training requirements, and lapses in resident privacy and medication security.
Oct 6, 2025Routine
Direct care staff person A did not receive training in medication self-administration during training year 2024.
Staff person A did not receive fire safety training, and staff person B did not receive training in fire safety or falls and accident prevention during training year 2024.
A thick accumulation of lint was found in the lint trap of a dryer in the secure dementia care unit.
Mar 4, 2025Routine
The pharmacy label on a resident's insulin lispro pen was scraped and faded, making the unit maximum and other details illegible.
Several prescribed medications were not available in the home, and a blood glucose reading was documented incorrectly on a resident's MAR.
Dec 9, 2024Routine
Medication cards were observed with punctured blister foil, exposing medication to potential contamination.
Sep 30, 2024Routine
Staff left the medication cart, laptop, and narcotics book unlocked and unattended, and disclosed resident medication information in a public area.
A refund check for a deceased resident was not issued within the required timeframe after personal belongings were removed.
A resident's bed enabler was not properly secured to the bed and lacked a cover, creating an open space.
Poisonous materials, specifically Febreze air freshener, were not kept locked and inaccessible.
Jul 24, 2024Routine
The resident-home contract dated 10/6/2023 was not signed by the resident.
An incident occurred where a resident was not provided appropriate care following a fall, and staff failed to call EMS in a timely manner.
Sep 27, 2023Routine
Staff persons A, B, and C did not receive required fire safety and emergency preparedness orientation during their first day of work.
Staff members A and B failed to complete required orientation regarding resident rights and abuse reporting within 40 scheduled working hours.
Jun 1, 2023Routine
The home does not have a permanent certificate of occupancy.
The home lacks a maximum safe evacuation time specified by a fire safety expert and exceeded 2 minutes 30 seconds during a fire drill.
Directions for operating the locking mechanism are not conspicuously posted near the Secure Dementia Care Unit doors.
Ownership & Operations
Who Operates This Facility
Csw Arbour Square V Huntingdon Valley, L.p.
for profit
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
25 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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