The Province of Southampton
Limited public data on The Province of Southampton. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 76 Google reviews
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What this means for your family
This facility is excellent for navigating the initial move-in process, as the administrative staff is exceptionally helpful and compassionate. However, families should closely monitor dining services and caregiver attentiveness, as recent feedback indicates inconsistent quality in these areas.
Google Reviews
Google Reviews
76 reviews on Google“Families often praise the facility for its seamless transition process, specifically highlighting the exceptional professionalism and compassion of the sales and administrative staff. While many residents thrive due to excellent activities and a clean environment, some reviewers have raised serious concerns regarding food quality and staff attentiveness to resident needs.”
Quality Themes
Tap a score for detailsStrengths
- Exceptional sales and admissions staff
- Engaging and dedicated life enrichment programs
- Clean and well-maintained facility
- Warm and welcoming atmosphere
Concerns
- Poor food quality and dining experiences (mentioned by 4 reviewers)
- Staff neglect or lack of attentiveness to residents (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 30 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1It is wonderful to see how much the management team engages with feedback online; how does the leadership team use resident suggestions to improve the facility?
- 2We are looking for a place with a vibrant social life—could you tell us more about the specific life enrichment programs and how they keep residents engaged?
- 3The facility looks very well-maintained; what is your routine for ensuring the common areas and resident rooms stay clean and comfortable?
- 4We want to make sure our loved one is well-nourished; could you describe the current dining menu and how you ensure meal quality meets everyone's needs?
- 5How do the caregivers ensure that every resident receives attentive, personalized care throughout the day and night?
- 6In the event of a sudden medical change or an emergency after hours, what is the specific protocol for getting help and notifying the family?
Personalized based on this facility's data
Key Review Excerpts
“Linda in sales made the transition seamless. She was not only welcoming, but went above and beyond to make sure my mother in law was comfortable from the start.”
“Mike Springman brings so much joy into the community and makes residents smile! He is the best Life Enrichment Coordinator at a senior living community.”
“The staff doesn’t care about the residents like they should. The care givers hardly ever do there jobs they seat on there phones all day & nothing gets done about it.”
State Inspection History
State Inspections
Source: PA State Licensing Agency
Key Findings
Between 2021 and 2025, The Province of Southampton underwent 33 inspections, resulting in 78 violations and 2 clean reports. Recorded findings included issues regarding food safety and storage, documentation gaps for fire safety and staff credentials, and instances of privacy and professional conduct concerns.
Aug 11, 2025Routine
A staff member failed to report witnessing an incident of physical contact (slapping a resident's hand) to the Department within the required 24-hour timeframe.
A staff member engaged in verbal altercation with a resident and physically grabbed the resident's arm, causing pain and bruising.
Jul 16, 2025Routine
Staff Member A did not receive required training on meeting resident needs as described in preadmission screening, assessments, and support plans for the 2024 training year.
Staff Member A lacked training in emergency preparedness, resident rights, and the Older Adult Protective Services Act for the 2024 training year.
A resident's annual medical evaluation was not completed in a timely manner.
Feb 12, 2025Routine
Resident-home contracts for two residents were missing required signatures from the administrator or the residents.
A direct care staff person lacked a high school diploma, GED, or active status on the Pennsylvania nurse aide registry.
Dec 9, 2024Routine
Torn tops of three medication blister packs containing resident information were found unlocked, unattended, and accessible on a medication cart.
A resident's record lacked a signed statement acknowledging receipt of the resident rights and complaint procedures.
A resident's right to privacy was violated on multiple occasions when another resident refused to leave their room after being invited in.
Sep 9, 2024Routine
A resident eloped from the secured dementia care unit by entering the magnetic door lock code, exiting the building and walking to a nearby convenience store.
The resident assessment and support plan for a resident was not signed by the resident and lacked indication of their ability to participate.
Jul 8, 2024Routine
The door to the Chart Room was propped open, leaving approximately 45 resident medical records and a whiteboard with sensitive resident information unlocked and accessible to the public.
The home failed to consistently follow task sheets regarding the overnight incontinence check schedule for a resident.
The Residency Agreement for resident #1 was not signed by the resident.
Jun 13, 2024Routine
The home failed to provide prescribed wound care and failed to train staff to address wound care needs in the event of resident refusal or absence of a nurse.
The home failed to follow the prescriber's directions for wound treatment and cleaning for a resident.
Feb 26, 2024Routine
The medication narcotic count book was left unlocked, unattended, and accessible on top of a medication cart.
The carbon monoxide detector in the kitchen was located only ten feet from the gas grill.
Ownership & Operations
Who Operates This Facility
Columbia/wegman Southampton,llc
for profit
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
76 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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