Zuckerberg San Francisco General Hosp & Trauma Snf
Strong Medicare quality ratings. Still worth an in-person visit before deciding.
based on 12 Google reviews

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What this means for your family
Choosing Zuckerberg San Francisco General Hosp & Trauma Snf means your loved one is in a facility that ranks well on Medicare quality measures. High RN hours correlate directly with lower rates of hospital readmission and better specialized care coordination. While no facility is perfect, the clinical data here is encouraging.
Google Reviews
Google Reviews
12 reviews on Google“[MISMATCH] Google reviews appear to be for a hospital, not this facility. Review data may be inaccurate.”
Rating Trends
Distribution · 13 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given that this facility is part of a major trauma center, how is the transition of care managed when a resident needs specialized medical intervention within the hospital system?
- 2With a 5-star staffing rating, how does your team ensure that residents receive consistent one-on-one attention despite the fast-paced environment of a large public hospital campus?
- 3Since the facility is smaller with only 30 residents, what kind of personalized daily activities or social engagement programs are available to help residents feel a sense of community?
- 4Some visitors have noted challenges with the facility's communication processes; what is the best way for our family to stay updated on our loved one's daily progress and care plan?
- 5How do you balance the clinical, high-acuity focus of a trauma-based facility with the need for a warm, home-like atmosphere for long-term residents?
- 6What specific protocols are in place to ensure that family members can easily navigate the hospital grounds to visit their loved ones in the SNF unit?
Personalized based on this facility's data
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 2 measures
1
measures
1
measures
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows recurring issues across multiple areas, with 21 deficiencies over four surveys. The most frequent problems involve medication management, fire safety systems, and food service operations. One family filed a complaint about inadequate communication regarding resident health status. While all deficiencies have correction dates, the pattern of repeated violations in medication labeling and fire safety maintenance suggests ongoing operational challenges that families should discuss during visits.
Jan 16, 2026Routine1
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Jul 19, 2024Routine9
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the use of electrical equipment.
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Oct 17, 2023Complaint1
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Jun 8, 2023Routine10
Nutrition and Dietary Deficiencies
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Ownership & Operations
Who Operates This Facility
Zuckerberg San Francisco General Hosp & Trauma Snf
government
Ownership & Management
Owners
City & County of San Francisco
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
12 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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