See every facility — official ratings, family reviews, no referral fees.
Nursing HomeMedicaid Top Rated

Zuckerberg San Francisco General Hosp & Trauma Snf

Strong Medicare quality ratings. Still worth an in-person visit before deciding.

1001 Potrero Avenue, Potrero Hill · San Francisco, CA 9411030 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
3.8/5

based on 12 Google reviews

5
4
3
2
1
Zuckerberg San Francisco General Hosp & Trauma Snf Nursing Home in San Francisco, CA — Street View
Street View

Watch Zuckerberg San Francisco General Hosp & Trauma Snf

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

What this means for your family

Choosing Zuckerberg San Francisco General Hosp & Trauma Snf means your loved one is in a facility that ranks well on Medicare quality measures. High RN hours correlate directly with lower rates of hospital readmission and better specialized care coordination. While no facility is perfect, the clinical data here is encouraging.

Google Reviews

Google Reviews

12 reviews on Google
[MISMATCH] Google reviews appear to be for a hospital, not this facility. Review data may be inaccurate.

Rating Trends

2344.72018(3)4.82021(6)1.02022(1)3.02023(2)1.02024(1)

Distribution · 13 analyzed

5
8
4
2
3
0
2
0
1
3

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given that this facility is part of a major trauma center, how is the transition of care managed when a resident needs specialized medical intervention within the hospital system?
  • 2With a 5-star staffing rating, how does your team ensure that residents receive consistent one-on-one attention despite the fast-paced environment of a large public hospital campus?
  • 3Since the facility is smaller with only 30 residents, what kind of personalized daily activities or social engagement programs are available to help residents feel a sense of community?
  • 4Some visitors have noted challenges with the facility's communication processes; what is the best way for our family to stay updated on our loved one's daily progress and care plan?
  • 5How do you balance the clinical, high-acuity focus of a trauma-based facility with the need for a warm, home-like atmosphere for long-term residents?
  • 6What specific protocols are in place to ensure that family members can easily navigate the hospital grounds to visit their loved ones in the SNF unit?

Personalized based on this facility's data

Source: 12 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
4.93hrs
OK
Registered nurses for medical care
Total Nursing
8.32hrs
OK
All nurses + aides combined

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 2 measures

Medicare Rating
5/ 5
Better Than Avg

1

measures

Worse Than Avg

1

measures

Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility99.3%
Better than Avg
Here
99.3%
US
81.8%
CA
94.2%
San francisco
87.0%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.6%
Worse than Avg
Here
1.6%
US
1.6%
CA
1.5%
San francisco
1.1%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

0deficiencies
Well below state avg (15.4)
1 complaint-triggered
Clean record — no deficiencies

This facility shows recurring issues across multiple areas, with 21 deficiencies over four surveys. The most frequent problems involve medication management, fire safety systems, and food service operations. One family filed a complaint about inadequate communication regarding resident health status. While all deficiencies have correction dates, the pattern of repeated violations in medication labeling and fire safety maintenance suggests ongoing operational challenges that families should discuss during visits.

Jan 16, 2026Routine
1
0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

Jul 19, 2024Routine
9
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0758Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0919Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the use of electrical equipment.

0015Minimal · WidespreadCorrected

Emergency Preparedness Deficiencies

Address subsistence needs for staff and patients.

0345Minimal · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Minimal · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

Oct 17, 2023Complaint
1
0552Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Ensure that residents are fully informed and understand their health status, care and treatments.

Jun 8, 2023Routine
10
0801Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0882Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

0726Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

0004Potential for harm · PatternCorrected

Emergency Preparedness Deficiencies

Develop and maintain an Emergency Preparedness Program (EP).

0345Potential for harm · PatternCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Zuckerberg San Francisco General Hosp & Trauma Snf

Organization Type

government

Ownership & Management

Owners

City & County of San Francisco

Owner · Organization

100%

Key personnel

Arnold, TimothyW-2 Managing EmployeeArnold, TimothyOfficer / DirectorIstvan, ThomasOfficer / DirectorIstvan, ThomasOfficer / DirectorArnold, TimothyManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Nearby Alternatives

Call