Victorian Manor

The facility underwent an unannounced Case Management - Incident visit on December 16, 2025. The Licensing Program Analyst reviewed facility records and interviewed staff and residents. No deficiencies were cited during this visit.

The inspection was an unannounced annual visit conducted on 11/18/2025. The facility was generally found to be compliant in areas like safety, food service, and general maintenance. However, one Type A deficiency was cited regarding missing medical documentation for a bed rail, which requires immediate attention.

The inspection noted several areas requiring attention, including outdated medical assessments for residents with dementia and incomplete staff training records. Specifically, not all staff possess current First Aid certification, and CPR coverage was delayed. The facility was otherwise found to be clean, safe, and compliant in many areas.

This report details a complaint investigation conducted on February 14, 2024, regarding allegations of medication mismanagement, refusal to provide menus, and failure to meet resident needs. The investigation found that all allegations were unsubstantiated, meaning there was not enough evidence to prove the alleged violations occurred.

This report details a complaint investigation conducted regarding resident injuries. The investigation findings determined that the allegations were unfounded, meaning the reported incidents could not be substantiated or lacked reasonable basis.

The inspection was a Case Management visit following up on previous citations. The primary deficiency found relates to the failure to ensure that the Needs and Services Plan was signed and acknowledged by the client or their responsible party, which constitutes a potential risk to the resident's rights.

The facility was inspected following an incident report concerning a client. Two deficiencies were cited, both related to the care of residents with dementia. Both citations are classified as Type B (non-compliance) and require a Plan of Correction to prevent recurrence.